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Is there an Courier outage?

Courier status: Systems Active

Last checked: 3 minutes ago

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Courier outages and incidents

Outage and incident data over the last 30 days for Courier.

There have been 0 outages or incidents for Courier in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Courier

Outlogger tracks the status of these components for Xero:

API Active
Automations Active
Courier Inbox Active
Observability Active
Web Application Active
AWS dynamodb-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS sqs-us-east-1 Active
Segment Destinations Active
Mailgun API Active
Mailgun Outbound Delivery Active
Mailjet REST API Active
Mailjet SEND API Active
Nexmo Outbound SMS Active
Plivo SMS API Active
Segment Cloud Sources Active
Segment Data Ingestion (Tracking) API Active
SendGrid API Active
SendGrid SMTP Active
Slack Apps/Integrations/APIs Active
SparkPost SMTP API - EUROPE Active
SparkPost SMTP API - USA Active
SparkPost SMTP Delivery - EUROPE Active
SparkPost SMTP Delivery - USA Maintenance
Twilio AUTOPILOT Active
Twilio SMS Active
Component Status
Active
API Active
Automations Active
Courier Inbox Active
Observability Active
Web Application Active
Active
AWS dynamodb-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS sqs-us-east-1 Active
Active
Segment Destinations Active
Maintenance
Mailgun API Active
Mailgun Outbound Delivery Active
Mailjet REST API Active
Mailjet SEND API Active
Nexmo Outbound SMS Active
Plivo SMS API Active
Segment Cloud Sources Active
Segment Data Ingestion (Tracking) API Active
SendGrid API Active
SendGrid SMTP Active
Slack Apps/Integrations/APIs Active
SparkPost SMTP API - EUROPE Active
SparkPost SMTP API - USA Active
SparkPost SMTP Delivery - EUROPE Active
SparkPost SMTP Delivery - USA Maintenance
Twilio AUTOPILOT Active
Twilio SMS Active

Latest Courier outages and incidents.

View the latest incidents for Courier and check for official updates:

Updates:

  • Time: Feb. 12, 2022, 2:46 a.m.
    Status: Resolved
    Update: The incident has been resolved
  • Time: Feb. 12, 2022, 2:22 a.m.
    Status: Monitoring
    Update: The core issue has been identified and a resolution has been implemented. We will continue to monitor the situation.
  • Time: Feb. 12, 2022, 2:16 a.m.
    Status: Investigating
    Update: API operations are returning to normal. Studio operations have started to return to normal operating state. We will continue to monitor.
  • Time: Feb. 12, 2022, 1:47 a.m.
    Status: Investigating
    Update: Send functionality has been restored. We will continue to monitor. Major outages still exist on Studio and a partial outage against Courier API GET endpoints.
  • Time: Feb. 12, 2022, 1:38 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 12, 2022, 1:38 a.m.
    Status: Investigating
    Update: The routing outage has expanded to include the /send endpoint affecting message delivery.
  • Time: Feb. 12, 2022, 1:14 a.m.
    Status: Investigating
    Update: We are currently investigating a traffic routing issue that affecting access to Courier Studio and Message API endpoints.

Updates:

  • Time: Dec. 7, 2021, 10:01 p.m.
    Status: Resolved
    Update: Our API is processing messages again and appears to be healthy. We're continuing to monitor the AWS status page: https://status.aws.amazon.com/
  • Time: Dec. 7, 2021, 9:08 p.m.
    Status: Monitoring
    Update: Our services are recovering. We will continue to monitor until the AWS status page says it is fully recovered.
  • Time: Dec. 7, 2021, 5:41 p.m.
    Status: Identified
    Update: Our hosting provider, AWS, is currently experiencing an outage that is impacting our services. More information here: https://status.aws.amazon.com/

Updates:

  • Time: Dec. 7, 2021, 10:01 p.m.
    Status: Resolved
    Update: Our API is processing messages again and appears to be healthy. We're continuing to monitor the AWS status page: https://status.aws.amazon.com/
  • Time: Dec. 7, 2021, 9:08 p.m.
    Status: Monitoring
    Update: Our services are recovering. We will continue to monitor until the AWS status page says it is fully recovered.
  • Time: Dec. 7, 2021, 5:41 p.m.
    Status: Identified
    Update: Our hosting provider, AWS, is currently experiencing an outage that is impacting our services. More information here: https://status.aws.amazon.com/

Updates:

  • Time: Oct. 15, 2021, 7:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2021, 7:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 15, 2021, 5:25 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 15, 2021, 5:25 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 15, 2021, 5:25 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 15, 2021, 5:25 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Sept. 20, 2021, 5:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 20, 2021, 5:15 p.m.
    Status: Identified
    Update: Events flowing into Courier from Segment are currently experiencing a delay. We have identified the issue and rolled out a fix, which is making its way through our system. Direct API calls (e.g. to our /send endpoint) are not affected.

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Frequently Asked Questions - Courier

Is there a Courier outage?
The current status of Courier is: Systems Active
Where can I find the official status page of Courier?
The official status page for Courier is here
How can I get notified if Courier is down or experiencing an outage?
To get notified of any status changes to Courier, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Courier every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Courier do?
Courier is an API that allows developers to design notifications once and deliver them through various channels, including email, Slack, SMS, and push notifications.

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