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Is there an Courier outage?

Courier status: Systems Active

Last checked: 14 seconds ago

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Courier outages and incidents

Outage and incident data over the last 30 days for Courier.

There have been 0 outages or incidents for Courier in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Courier

Outlogger tracks the status of these components for Xero:

API Active
Automations Active
Courier Inbox Active
Observability Active
Web Application Active
AWS dynamodb-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS sqs-us-east-1 Active
Segment Destinations Active
Mailgun API Active
Mailgun Outbound Delivery Active
Mailjet REST API Active
Mailjet SEND API Active
Nexmo Outbound SMS Active
Plivo SMS API Active
Segment Cloud Sources Active
Segment Data Ingestion (Tracking) API Active
SendGrid API Active
SendGrid SMTP Active
Slack Apps/Integrations/APIs Active
SparkPost SMTP API - EUROPE Active
SparkPost SMTP API - USA Active
SparkPost SMTP Delivery - EUROPE Active
SparkPost SMTP Delivery - USA Maintenance
Twilio AUTOPILOT Active
Twilio SMS Active
Component Status
Active
API Active
Automations Active
Courier Inbox Active
Observability Active
Web Application Active
Active
AWS dynamodb-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS sqs-us-east-1 Active
Active
Segment Destinations Active
Maintenance
Mailgun API Active
Mailgun Outbound Delivery Active
Mailjet REST API Active
Mailjet SEND API Active
Nexmo Outbound SMS Active
Plivo SMS API Active
Segment Cloud Sources Active
Segment Data Ingestion (Tracking) API Active
SendGrid API Active
SendGrid SMTP Active
Slack Apps/Integrations/APIs Active
SparkPost SMTP API - EUROPE Active
SparkPost SMTP API - USA Active
SparkPost SMTP Delivery - EUROPE Active
SparkPost SMTP Delivery - USA Maintenance
Twilio AUTOPILOT Active
Twilio SMS Active

Latest Courier outages and incidents.

View the latest incidents for Courier and check for official updates:

Updates:

  • Time: Sept. 20, 2021, 5:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 20, 2021, 5:15 p.m.
    Status: Identified
    Update: Events flowing into Courier from Segment are currently experiencing a delay. We have identified the issue and rolled out a fix, which is making its way through our system. Direct API calls (e.g. to our /send endpoint) are not affected.

Updates:

  • Time: Nov. 26, 2020, 1:22 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 26, 2020, 1:22 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 25, 2020, 10:53 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 25, 2020, 10:53 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 25, 2020, 8:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 25, 2020, 8:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 25, 2020, 7:12 p.m.
    Status: Identified
    Update: Amazon has identified the root cause and is working on resolving the issue.
  • Time: Nov. 25, 2020, 7:12 p.m.
    Status: Identified
    Update: Amazon has identified the root cause and is working on resolving the issue.
  • Time: Nov. 25, 2020, 6:59 p.m.
    Status: Identified
    Update: Amazon Web Services is continuing to experience increased errors with Kinesis and related services. This continues to impact the Courier UI, but not the API.
  • Time: Nov. 25, 2020, 6:59 p.m.
    Status: Identified
    Update: Amazon Web Services is continuing to experience increased errors with Kinesis and related services. This continues to impact the Courier UI, but not the API.
  • Time: Nov. 25, 2020, 4:26 p.m.
    Status: Investigating
    Update: Amazon Web Services is currently experiencing increased error rates on US-EAST-1, which impacts Courier's hosting environment. Right now this is affecting access to the Courier user interface, but not to our API for sending notifications. We're continuing to monitor the situation. https://status.aws.amazon.com/
  • Time: Nov. 25, 2020, 4:26 p.m.
    Status: Investigating
    Update: Amazon Web Services is currently experiencing increased error rates on US-EAST-1, which impacts Courier's hosting environment. Right now this is affecting access to the Courier user interface, but not to our API for sending notifications. We're continuing to monitor the situation. https://status.aws.amazon.com/

Updates:

  • Time: June 27, 2020, 9:33 p.m.
    Status: Resolved
    Update: Messages sent through the Courier API were incorrectly marked as Undeliverable; these messages have since been sent.
  • Time: June 27, 2020, 9:33 p.m.
    Status: Resolved
    Update: Messages sent through the Courier API were incorrectly marked as Undeliverable; these messages have since been sent.

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Frequently Asked Questions - Courier

Is there a Courier outage?
The current status of Courier is: Systems Active
Where can I find the official status page of Courier?
The official status page for Courier is here
How can I get notified if Courier is down or experiencing an outage?
To get notified of any status changes to Courier, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Courier every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Courier do?
Courier is an API that allows developers to design notifications once and deliver them through various channels, including email, Slack, SMS, and push notifications.

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