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Is there an Courier outage?

Courier status: Systems Active

Last checked: 7 minutes ago

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Courier outages and incidents

Outage and incident data over the last 30 days for Courier.

There have been 0 outages or incidents for Courier in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Courier

Outlogger tracks the status of these components for Xero:

API Active
Automations Active
Courier Inbox Active
Observability Active
Web Application Active
AWS dynamodb-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS sqs-us-east-1 Active
Segment Destinations Active
Mailgun API Active
Mailgun Outbound Delivery Active
Mailjet REST API Active
Mailjet SEND API Active
Nexmo Outbound SMS Active
Plivo SMS API Active
Segment Cloud Sources Active
Segment Data Ingestion (Tracking) API Active
SendGrid API Active
SendGrid SMTP Active
Slack Apps/Integrations/APIs Active
SparkPost SMTP API - EUROPE Active
SparkPost SMTP API - USA Active
SparkPost SMTP Delivery - EUROPE Active
SparkPost SMTP Delivery - USA Maintenance
Twilio AUTOPILOT Active
Twilio SMS Active
Component Status
Active
API Active
Automations Active
Courier Inbox Active
Observability Active
Web Application Active
Active
AWS dynamodb-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS sqs-us-east-1 Active
Active
Segment Destinations Active
Maintenance
Mailgun API Active
Mailgun Outbound Delivery Active
Mailjet REST API Active
Mailjet SEND API Active
Nexmo Outbound SMS Active
Plivo SMS API Active
Segment Cloud Sources Active
Segment Data Ingestion (Tracking) API Active
SendGrid API Active
SendGrid SMTP Active
Slack Apps/Integrations/APIs Active
SparkPost SMTP API - EUROPE Active
SparkPost SMTP API - USA Active
SparkPost SMTP Delivery - EUROPE Active
SparkPost SMTP Delivery - USA Maintenance
Twilio AUTOPILOT Active
Twilio SMS Active

Latest Courier outages and incidents.

View the latest incidents for Courier and check for official updates:

Updates:

  • Time: May 11, 2023, 8:04 p.m.
    Status: Resolved
    Update: The incident has been resolved
  • Time: May 11, 2023, 7:37 p.m.
    Status: Monitoring
    Update: A fix has been deployed. The team is continuing to monitor. Any affected messages will automatically be reprocessed. The team will continue to monitor the health of the platform.
  • Time: May 11, 2023, 7:37 p.m.
    Status: Monitoring
    Update: A fix has been deployed. The team is continuing to monitor. Any affected messages will automatically be reprocessed. The team will continue to monitor the health of the platform.
  • Time: May 11, 2023, 7:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. The team believes < that 8% of all messages to be impacted though further analysis is continuing. Out of an abundance of caution, the team has also ramped down rollout of any upgrades and features through our experimentation engine.
  • Time: May 11, 2023, 7:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. The team believes < that 8% of all messages to be impacted though further analysis is continuing. Out of an abundance of caution, the team has also ramped down rollout of any upgrades and features through our experimentation engine.
  • Time: May 11, 2023, 5:23 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that appears to be affecting a percentage of messages being processed. In addition, customers may be receiving "NOT FOUND" errors for messages IDs that are affected when attempting to access them via logs or the API.
  • Time: May 11, 2023, 5:23 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that appears to be affecting a percentage of messages being processed. In addition, customers may be receiving "NOT FOUND" errors for messages IDs that are affected when attempting to access them via logs or the API.

Updates:

  • Time: April 20, 2023, 11:10 p.m.
    Status: Resolved
    Update: Message status updates are now being applied with no delay.
  • Time: April 20, 2023, 11:08 p.m.
    Status: Monitoring
    Update: Courier's release has completed and message status updates appear to be recovering. Courier will continue to monitor until event updates are caught up.
  • Time: April 20, 2023, 10:24 p.m.
    Status: Identified
    Update: Courier is rolling back a change that we believe is causing updates to not apply to sent messages. Next update in ~45 minutes.
  • Time: April 20, 2023, 10:09 p.m.
    Status: Investigating
    Update: Courier is currently investigating an issue with message status updates. We believe there is no impact to message delivery at this time.

Updates:

  • Time: April 20, 2023, 11:10 p.m.
    Status: Resolved
    Update: Message status updates are now being applied with no delay.
  • Time: April 20, 2023, 11:08 p.m.
    Status: Monitoring
    Update: Courier's release has completed and message status updates appear to be recovering. Courier will continue to monitor until event updates are caught up.
  • Time: April 20, 2023, 10:24 p.m.
    Status: Identified
    Update: Courier is rolling back a change that we believe is causing updates to not apply to sent messages. Next update in ~45 minutes.
  • Time: April 20, 2023, 10:09 p.m.
    Status: Investigating
    Update: Courier is currently investigating an issue with message status updates. We believe there is no impact to message delivery at this time.

Updates:

  • Time: March 28, 2023, 11:27 p.m.
    Status: Resolved
    Update: System is back to being healthy and fully operational
  • Time: March 28, 2023, 10:59 p.m.
    Status: Monitoring
    Update: A fix has been deployed and the engineering team is monitoring status
  • Time: March 28, 2023, 10:22 p.m.
    Status: Identified
    Update: We have identified an issue that is causing message status delays to be reflected. This will also result in delayed outbound webhook message delivery. A fix is being tested and deployed.

Updates:

  • Time: March 28, 2023, 11:27 p.m.
    Status: Resolved
    Update: System is back to being healthy and fully operational
  • Time: March 28, 2023, 10:59 p.m.
    Status: Monitoring
    Update: A fix has been deployed and the engineering team is monitoring status
  • Time: March 28, 2023, 10:22 p.m.
    Status: Identified
    Update: We have identified an issue that is causing message status delays to be reflected. This will also result in delayed outbound webhook message delivery. A fix is being tested and deployed.

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Frequently Asked Questions - Courier

Is there a Courier outage?
The current status of Courier is: Systems Active
Where can I find the official status page of Courier?
The official status page for Courier is here
How can I get notified if Courier is down or experiencing an outage?
To get notified of any status changes to Courier, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Courier every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Courier do?
Courier is an API that allows developers to design notifications once and deliver them through various channels, including email, Slack, SMS, and push notifications.

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