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Is there an Crossbeam outage?

Crossbeam status: Systems Active

Last checked: 2 minutes ago

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Crossbeam outages and incidents

Outage and incident data over the last 30 days for Crossbeam.

There have been 1 outages or incidents for Crossbeam in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Crossbeam

Outlogger tracks the status of these components for Xero:

API (api.crossbeam.com) Active
Background Processing Active
Crossbeam for Sales (API) Active
Crossbeam for Sales (web) Active
Web App (app.crossbeam.com) Active
Component Status
API (api.crossbeam.com) Active
Background Processing Active
Crossbeam for Sales (API) Active
Crossbeam for Sales (web) Active
Web App (app.crossbeam.com) Active

Latest Crossbeam outages and incidents.

View the latest incidents for Crossbeam and check for official updates:

Updates:

  • Time: April 29, 2022, 5:41 p.m.
    Status: Resolved
    Update: All HubSpot data syncs have been re-enabled and are operating normally.
  • Time: April 29, 2022, 5:41 p.m.
    Status: Resolved
    Update: All HubSpot data syncs have been re-enabled and are operating normally.
  • Time: April 29, 2022, 1:20 p.m.
    Status: Monitoring
    Update: HubSpot informed us that they were having issues with their Cloudflare servers inadvertently rate limiting users, and Crossbeam was affected. It should be resolved today, and we will be re-enabling HubSpot data syncs and closely monitoring them. Thank you for your patience!
  • Time: April 29, 2022, 1:20 p.m.
    Status: Monitoring
    Update: HubSpot informed us that they were having issues with their Cloudflare servers inadvertently rate limiting users, and Crossbeam was affected. It should be resolved today, and we will be re-enabling HubSpot data syncs and closely monitoring them. Thank you for your patience!
  • Time: April 28, 2022, 7:33 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 28, 2022, 7:12 p.m.
    Status: Monitoring
    Update: Our team has uncovered some unclear rate limiting that started occurring with the HubSpot API this morning around 9:24am ET. We have paused our HubSpot data syncs through tomorrow to allow it to reset. We will be monitoring our data syncs tomorrow as we bring them back online. Thank you for your patience.
  • Time: April 28, 2022, 7:12 p.m.
    Status: Monitoring
    Update: Our team has uncovered some unclear rate limiting that started occurring with the HubSpot API this morning around 9:24am ET. We have paused our HubSpot data syncs through tomorrow to allow it to reset. We will be monitoring our data syncs tomorrow as we bring them back online. Thank you for your patience.
  • Time: April 28, 2022, 5:12 p.m.
    Status: Identified
    Update: Our team has identified an issue with rate limits against the HubSpot API and are working towards a solution. In the interim, we have paused HubSpot data syncs for users that were affected. We will provide an update once we have a solution in place.
  • Time: April 28, 2022, 5:12 p.m.
    Status: Identified
    Update: Our team has identified an issue with rate limits against the HubSpot API and are working towards a solution. In the interim, we have paused HubSpot data syncs for users that were affected. We will provide an update once we have a solution in place.
  • Time: April 28, 2022, 3:53 p.m.
    Status: Identified
    Update: Our team has identified an issue with our incoming HubSpot data syncs. If you connected your HubSpot CRM into Crossbeam, you are most likely affected. We've identified a root cause and are working towards a solution. We will be providing updates as we progress. Apologies for the inconvenience!
  • Time: April 28, 2022, 3:53 p.m.
    Status: Identified
    Update: Our team has identified an issue with our incoming HubSpot data syncs. If you connected your HubSpot CRM into Crossbeam, you are most likely affected. We've identified a root cause and are working towards a solution. We will be providing updates as we progress. Apologies for the inconvenience!

Updates:

  • Time: Dec. 8, 2021, 2:46 a.m.
    Status: Resolved
    Update: AWS has reported they have mitigated the issues on their backend systems, and data processing should be back to normal. Thank you for your patience!
  • Time: Dec. 7, 2021, 4:53 p.m.
    Status: Monitoring
    Update: AWS is currently experiencing an outage which is preventing us from running our background data processing jobs, and data sources can't be refreshed currently. We are monitoring the situation and will lift this incident once AWS has resolved the issue.

Updates:

  • Time: Dec. 8, 2021, 2:46 a.m.
    Status: Resolved
    Update: AWS has reported they have mitigated the issues on their backend systems, and data processing should be back to normal. Thank you for your patience!
  • Time: Dec. 7, 2021, 4:53 p.m.
    Status: Monitoring
    Update: AWS is currently experiencing an outage which is preventing us from running our background data processing jobs, and data sources can't be refreshed currently. We are monitoring the situation and will lift this incident once AWS has resolved the issue.

Updates:

  • Time: Nov. 16, 2021, 11:59 a.m.
    Status: Resolved
    Update: Our team has addressed the key issues related to our backend issues. All services have been restored to normal.
  • Time: Nov. 15, 2021, 7:25 p.m.
    Status: Monitoring
    Update: We are continuing to monitor our backend systems.
  • Time: Nov. 15, 2021, 6:41 p.m.
    Status: Monitoring
    Update: Our engineering team has deployed a potential fix, and we are monitoring its effects.
  • Time: Nov. 15, 2021, 6:12 p.m.
    Status: Investigating
    Update: The fix for the candidate root cause did not resolve the issue. The engineering team is exploring other potential causes, and we will be regularly posting updates.
  • Time: Nov. 15, 2021, 5:04 p.m.
    Status: Identified
    Update: The engineering team has identified the potential root cause of the issue and is deploying a fix.
  • Time: Nov. 15, 2021, 4:35 p.m.
    Status: Investigating
    Update: We are experiencing intermittent outages due to backend issues. Our engineering team is currently investigating, and we will be posting regular updates.

Updates:

  • Time: Nov. 16, 2021, 11:59 a.m.
    Status: Resolved
    Update: Our team has addressed the key issues related to our backend issues. All services have been restored to normal.
  • Time: Nov. 15, 2021, 7:25 p.m.
    Status: Monitoring
    Update: We are continuing to monitor our backend systems.
  • Time: Nov. 15, 2021, 6:41 p.m.
    Status: Monitoring
    Update: Our engineering team has deployed a potential fix, and we are monitoring its effects.
  • Time: Nov. 15, 2021, 6:12 p.m.
    Status: Investigating
    Update: The fix for the candidate root cause did not resolve the issue. The engineering team is exploring other potential causes, and we will be regularly posting updates.
  • Time: Nov. 15, 2021, 5:04 p.m.
    Status: Identified
    Update: The engineering team has identified the potential root cause of the issue and is deploying a fix.
  • Time: Nov. 15, 2021, 4:35 p.m.
    Status: Investigating
    Update: We are experiencing intermittent outages due to backend issues. Our engineering team is currently investigating, and we will be posting regular updates.

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Frequently Asked Questions - Crossbeam

Is there a Crossbeam outage?
The current status of Crossbeam is: Systems Active
Where can I find the official status page of Crossbeam?
The official status page for Crossbeam is here
How can I get notified if Crossbeam is down or experiencing an outage?
To get notified of any status changes to Crossbeam, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Crossbeam every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Crossbeam do?
Crossbeam offers free account mapping tools, a strong network, and Partner Cloud integrations to enhance partnerships, making it a powerful Partner Ecosystem Platform.

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