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Is there an CrossEngage outage?

CrossEngage status: Systems Active

Last checked: 4 minutes ago

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CrossEngage outages and incidents

Outage and incident data over the last 30 days for CrossEngage.

There have been 0 outages or incidents for CrossEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CrossEngage

Outlogger tracks the status of these components for Xero:

Segmentation Active
User Interface Active
Web tracking Active
API v1.0 Active
API v2.0 Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Customer Prediction Platform Active
Component Status
Segmentation Active
User Interface Active
Web tracking Active
Active
API v1.0 Active
API v2.0 Active
Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Active
Customer Prediction Platform Active

Latest CrossEngage outages and incidents.

View the latest incidents for CrossEngage and check for official updates:

Updates:

  • Time: Feb. 14, 2023, 9:49 a.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We apologize if this delay caused any inconvenience. Feel free to get in touch with us if you have any questions. Your CrossEngage team.
  • Time: Feb. 14, 2023, 9:49 a.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We apologize if this delay caused any inconvenience. Feel free to get in touch with us if you have any questions. Your CrossEngage team.
  • Time: Feb. 13, 2023, 10:59 p.m.
    Status: Monitoring
    Update: Real-time event and user ingestion is fully functional as of 22:30. We will keep the state of this incident in monitoring overnight. If you have any questions feel free to reach out to us. Your CrossEngage Team.
  • Time: Feb. 13, 2023, 10:59 p.m.
    Status: Monitoring
    Update: Real-time event and user ingestion is fully functional as of 22:30. We will keep the state of this incident in monitoring overnight. If you have any questions feel free to reach out to us. Your CrossEngage Team.
  • Time: Feb. 13, 2023, 5:57 p.m.
    Status: Investigating
    Update: We have detected a delay in the processing of updates sent through our API. This affects both user attribute updates and event data. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected. Our Engineering Team is on it and we will post an update as soon as one is available. Your CrossEngage Team.
  • Time: Feb. 13, 2023, 5:57 p.m.
    Status: Investigating
    Update: We have detected a delay in the processing of updates sent through our API. This affects both user attribute updates and event data. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected. Our Engineering Team is on it and we will post an update as soon as one is available. Your CrossEngage Team.

Updates:

  • Time: Feb. 10, 2023, 10:44 a.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We apologize if this delay caused any inconvenience. Feel free to get in touch with us if you have any questions. Your CrossEngage team.
  • Time: Feb. 10, 2023, 6:31 a.m.
    Status: Monitoring
    Update: The event lag has now been fully processed and all events are fully caught up. We will keep the state of this incident in monitoring for a few more hours. If you have any questions feel free to reach out to us. Your CrossEngage Team.
  • Time: Feb. 10, 2023, 6:20 a.m.
    Status: Monitoring
    Update: The event lag has not yet been fully processed. Data that have arrived between 1 AM CET and now is currently not available for segmentation. We are estimating that it will take another hour or so before events are fully caught up. We will keep monitoring the platform and will post progress updates periodically. Your CrossEngage Team.
  • Time: Feb. 10, 2023, 2:25 a.m.
    Status: Identified
    Update: The event lag has not yet been fully processed. We are estimating that it will take a few more hours. We will keep monitoring the platform and will post progress updates periodically. Your CrossEngage Team.
  • Time: Feb. 9, 2023, 11:23 p.m.
    Status: Investigating
    Update: We have detected a delay in the processing of updates sent through our API. This affects both user attribute updates and event data. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected. Our Engineering Team is on it and we will post an update as soon as one is available. Your CrossEngage Team.

Updates:

  • Time: Feb. 10, 2023, 10:44 a.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We apologize if this delay caused any inconvenience. Feel free to get in touch with us if you have any questions. Your CrossEngage team.
  • Time: Feb. 10, 2023, 6:31 a.m.
    Status: Monitoring
    Update: The event lag has now been fully processed and all events are fully caught up. We will keep the state of this incident in monitoring for a few more hours. If you have any questions feel free to reach out to us. Your CrossEngage Team.
  • Time: Feb. 10, 2023, 6:20 a.m.
    Status: Monitoring
    Update: The event lag has not yet been fully processed. Data that have arrived between 1 AM CET and now is currently not available for segmentation. We are estimating that it will take another hour or so before events are fully caught up. We will keep monitoring the platform and will post progress updates periodically. Your CrossEngage Team.
  • Time: Feb. 10, 2023, 2:25 a.m.
    Status: Identified
    Update: The event lag has not yet been fully processed. We are estimating that it will take a few more hours. We will keep monitoring the platform and will post progress updates periodically. Your CrossEngage Team.
  • Time: Feb. 9, 2023, 11:23 p.m.
    Status: Investigating
    Update: We have detected a delay in the processing of updates sent through our API. This affects both user attribute updates and event data. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected. Our Engineering Team is on it and we will post an update as soon as one is available. Your CrossEngage Team.

Updates:

  • Time: Jan. 20, 2023, 2:47 p.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. Your CrossEngage team.
  • Time: Jan. 20, 2023, 11:22 a.m.
    Status: Monitoring
    Update: Inbound traffic is back to normal. Our team will keep monitoring the situation over the upcoming hours.
  • Time: Jan. 20, 2023, 10:45 a.m.
    Status: Investigating
    Update: We are currently investigating periodic degraded performance of our network that is affecting inbound traffic. Will post more updates soon. Your CrossEngage team.

Updates:

  • Time: Jan. 20, 2023, 2:47 p.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. Your CrossEngage team.
  • Time: Jan. 20, 2023, 11:22 a.m.
    Status: Monitoring
    Update: Inbound traffic is back to normal. Our team will keep monitoring the situation over the upcoming hours.
  • Time: Jan. 20, 2023, 10:45 a.m.
    Status: Investigating
    Update: We are currently investigating periodic degraded performance of our network that is affecting inbound traffic. Will post more updates soon. Your CrossEngage team.

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Frequently Asked Questions - CrossEngage

Is there a CrossEngage outage?
The current status of CrossEngage is: Systems Active
Where can I find the official status page of CrossEngage?
The official status page for CrossEngage is here
How can I get notified if CrossEngage is down or experiencing an outage?
To get notified of any status changes to CrossEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CrossEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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