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Is there an CrossEngage outage?

CrossEngage status: Systems Active

Last checked: 5 minutes ago

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CrossEngage outages and incidents

Outage and incident data over the last 30 days for CrossEngage.

There have been 0 outages or incidents for CrossEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CrossEngage

Outlogger tracks the status of these components for Xero:

Segmentation Active
User Interface Active
Web tracking Active
API v1.0 Active
API v2.0 Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Customer Prediction Platform Active
Component Status
Segmentation Active
User Interface Active
Web tracking Active
Active
API v1.0 Active
API v2.0 Active
Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Active
Customer Prediction Platform Active

Latest CrossEngage outages and incidents.

View the latest incidents for CrossEngage and check for official updates:

Updates:

  • Time: Jan. 12, 2023, 12:19 p.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We once again apologize for the inconvenience. Your CrossEngage team.
  • Time: Jan. 12, 2023, 9:50 a.m.
    Status: Monitoring
    Update: Our server provider has identified the root cause and our inbound traffic is back to normal. Our team will keep monitoring the situation over the upcoming hours. Apologies for any inconvenience this may have caused you. We will work with our service provider to understand the issue and ensure it does not reoccur in the future. Let us know if we can be of any assistance. Your CrossEngage team.
  • Time: Jan. 12, 2023, 8:40 a.m.
    Status: Investigating
    Update: We are currently investigating occasional connection problems with partial traffic into our data center. Due to this, our inbound traffic is affected. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.

Updates:

  • Time: Jan. 12, 2023, 12:19 p.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We once again apologize for the inconvenience. Your CrossEngage team.
  • Time: Jan. 12, 2023, 9:50 a.m.
    Status: Monitoring
    Update: Our server provider has identified the root cause and our inbound traffic is back to normal. Our team will keep monitoring the situation over the upcoming hours. Apologies for any inconvenience this may have caused you. We will work with our service provider to understand the issue and ensure it does not reoccur in the future. Let us know if we can be of any assistance. Your CrossEngage team.
  • Time: Jan. 12, 2023, 8:40 a.m.
    Status: Investigating
    Update: We are currently investigating occasional connection problems with partial traffic into our data center. Due to this, our inbound traffic is affected. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.

Updates:

  • Time: Dec. 25, 2022, 9:28 p.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We once again apologize for the inconvenience. Your CrossEngage team.
  • Time: Dec. 25, 2022, 7:31 p.m.
    Status: Monitoring
    Update: Our server provider has implemented a solution and our system has recovered. Our team will keep monitoring the situation over the upcoming hours. Apologies for any inconvenience this may have caused you. We will work with our service provider to understand the issue and ensure it does not reoccur in the future. Let us know if we can be of any assistance. Your CrossEngage team.
  • Time: Dec. 25, 2022, 5:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 25, 2022, 5:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 25, 2022, 5:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 25, 2022, 5:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 25, 2022, 5:01 p.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, our inbound traffic is affected as well as login to the platform. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.
  • Time: Dec. 25, 2022, 5:01 p.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, our inbound traffic is affected as well as login to the platform. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.

Updates:

  • Time: Dec. 23, 2022, 7:52 a.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We once again apologize for the inconvenience. Your CrossEngage team.
  • Time: Dec. 23, 2022, 7:52 a.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems we are marking this incident as resolved. We once again apologize for the inconvenience. Your CrossEngage team.
  • Time: Dec. 23, 2022, 3:01 a.m.
    Status: Monitoring
    Update: Our server provider has implemented a solution and our system has recovered. Our team will keep monitoring the situation over the upcoming hours. Apologies for any inconvenience this may have caused you. We will work with our service provider to understand the issue and ensure it does not reoccur in the future. Let us know if we can be of any assistance. Your CrossEngage team.
  • Time: Dec. 23, 2022, 3:01 a.m.
    Status: Monitoring
    Update: Our server provider has implemented a solution and our system has recovered. Our team will keep monitoring the situation over the upcoming hours. Apologies for any inconvenience this may have caused you. We will work with our service provider to understand the issue and ensure it does not reoccur in the future. Let us know if we can be of any assistance. Your CrossEngage team.
  • Time: Dec. 23, 2022, 2:06 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 23, 2022, 2:06 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 23, 2022, 1:57 a.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, our inbound traffic is affected as well as login to the platform. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.
  • Time: Dec. 23, 2022, 1:57 a.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, our inbound traffic is affected as well as login to the platform. We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.

Updates:

  • Time: Sept. 19, 2022, 4:34 p.m.
    Status: Resolved
    Update: After thoroughly monitoring Stories Dispatching we are marking this incident as resolved. Thank you for your patience. Feel free to reach out if you have any further questions. Your CrossEngage Team.
  • Time: Sept. 19, 2022, 10:25 a.m.
    Status: Monitoring
    Update: Stories dispatching lag has been consumed and Stories are now dispatching without any delays. We are still keeping this incident open and will keep closely monitoring Stories performance. Your CrossEngage Team.
  • Time: Sept. 19, 2022, 9:03 a.m.
    Status: Investigating
    Update: Our team detected a degraded performance in the dispatching of stories which is causing stories to be queued and messages to be dispatched with delay. We are working with full force to resolve this and we will post an update as soon as more information becomes available. Your CrossEngage Team.

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Frequently Asked Questions - CrossEngage

Is there a CrossEngage outage?
The current status of CrossEngage is: Systems Active
Where can I find the official status page of CrossEngage?
The official status page for CrossEngage is here
How can I get notified if CrossEngage is down or experiencing an outage?
To get notified of any status changes to CrossEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CrossEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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