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Is there an CyberGrants outage?

CyberGrants status: Systems Active

Last checked: 1 month ago

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CyberGrants outages and incidents

Outage and incident data over the last 30 days for CyberGrants.

There have been 0 outages or incidents for CyberGrants in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CyberGrants

Outlogger tracks the status of these components for Xero:

APIs Active
CyberGrants Active
Insights Active
Sandbox Active
Component Status
APIs Active
CyberGrants Active
Insights Active
Sandbox Active

Latest CyberGrants outages and incidents.

View the latest incidents for CyberGrants and check for official updates:

Updates:

  • Time: May 25, 2023, 2:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2023, 4:19 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 23, 2023, 1:31 a.m.
    Status: Identified
    Update: We continue to investigate latency issues that are impacting CyberGrants sporadically. Several fixes have been installed and performance is stabilizing in some areas of the application. We will continue to monitor and be in touch with updates as they become available.
  • Time: May 22, 2023, 3:35 p.m.
    Status: Investigating
    Update: As of 10:45am ET, there are certain areas of the system that are running slower than usual and timing out. These areas include: Opening a request, logging into the organization portal, donor event search and running ad hoc reports. There is also an issue with watchlist scanning running slower than usual causing the results to return as incomplete. We are currently investigating this issue and provide updates as they are available.

Updates:

  • Time: May 25, 2023, 2:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2023, 4:19 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 23, 2023, 1:31 a.m.
    Status: Identified
    Update: We continue to investigate latency issues that are impacting CyberGrants sporadically. Several fixes have been installed and performance is stabilizing in some areas of the application. We will continue to monitor and be in touch with updates as they become available.
  • Time: May 22, 2023, 3:35 p.m.
    Status: Investigating
    Update: As of 10:45am ET, there are certain areas of the system that are running slower than usual and timing out. These areas include: Opening a request, logging into the organization portal, donor event search and running ad hoc reports. There is also an issue with watchlist scanning running slower than usual causing the results to return as incomplete. We are currently investigating this issue and provide updates as they are available.

Updates:

  • Time: May 22, 2023, 4:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 22, 2023, 2:49 p.m.
    Status: Monitoring
    Update: Our Web Application Firewall vendor is routing traffic through an alternate data center in the New York region. Customers in the Northeast United States may encounter some latency for the duration of time that the reroute is in place. Performance has been restored but could still be slightly degraded. We will post updates as they become available.
  • Time: May 22, 2023, 2:21 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 22, 2023, 2:20 p.m.
    Status: Monitoring
    Update: We are experiencing a partial outage with our Web Application Firewall that is impacting connectivity for users in the Northeast United States. We will post updates as they become available.

Updates:

  • Time: May 22, 2023, 4:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 22, 2023, 2:49 p.m.
    Status: Monitoring
    Update: Our Web Application Firewall vendor is routing traffic through an alternate data center in the New York region. Customers in the Northeast United States may encounter some latency for the duration of time that the reroute is in place. Performance has been restored but could still be slightly degraded. We will post updates as they become available.
  • Time: May 22, 2023, 2:21 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 22, 2023, 2:20 p.m.
    Status: Monitoring
    Update: We are experiencing a partial outage with our Web Application Firewall that is impacting connectivity for users in the Northeast United States. We will post updates as they become available.

Updates:

  • Time: May 12, 2023, 2:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 12, 2023, 2:23 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 12, 2023, 2:23 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - CyberGrants

Is there a CyberGrants outage?
The current status of CyberGrants is: Systems Active
Where can I find the official status page of CyberGrants?
The official status page for CyberGrants is here
How can I get notified if CyberGrants is down or experiencing an outage?
To get notified of any status changes to CyberGrants, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CyberGrants every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CyberGrants do?
Bonterra provides technology and tools to support social impact missions and drive better outcomes.

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