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Is there an CyberSmart outage?

CyberSmart status: Systems Active

Last checked: 9 minutes ago

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CyberSmart outages and incidents

Outage and incident data over the last 30 days for CyberSmart.

There have been 0 outages or incidents for CyberSmart in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CyberSmart

Outlogger tracks the status of these components for Xero:

CyberSmart Apps Active
CyberSmart Dashboard Active
AWS s3-eu-west-2 Active
Cloudflare London, United Kingdom - (LHR) Active
SendGrid API v3 Active
Component Status
Active
CyberSmart Apps Active
CyberSmart Dashboard Active
Active
AWS s3-eu-west-2 Active
Cloudflare London, United Kingdom - (LHR) Active
SendGrid API v3 Active

Latest CyberSmart outages and incidents.

View the latest incidents for CyberSmart and check for official updates:

Updates:

  • Time: Feb. 1, 2021, 1:14 p.m.
    Status: Resolved
    Update: Our infrastructure provider has restored all services.
  • Time: Feb. 1, 2021, 12:39 p.m.
    Status: Monitoring
    Update: AWS have reporting systems being restored, our application is back online. We are now monitoring to ensure systems remain operational - you may experience intermittent outages.
  • Time: Feb. 1, 2021, 12:25 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our infrastructure provider. We have identified the issue and are working with AWS to resolve

Updates:

  • Time: Feb. 1, 2021, 1:14 p.m.
    Status: Resolved
    Update: Our infrastructure provider has restored all services.
  • Time: Feb. 1, 2021, 12:39 p.m.
    Status: Monitoring
    Update: AWS have reporting systems being restored, our application is back online. We are now monitoring to ensure systems remain operational - you may experience intermittent outages.
  • Time: Feb. 1, 2021, 12:25 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our infrastructure provider. We have identified the issue and are working with AWS to resolve

Updates:

  • Time: Nov. 21, 2020, 1:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2020, 3:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 20, 2020, 1:36 p.m.
    Status: Investigating
    Update: Our main database is having issues relating to known bugs from our cloud provider. User's will not be able to use our web platform whilst this defect is de-bugged and a solution is in place. Together with our cloud providers are working to resolve the problem.

Updates:

  • Time: Nov. 21, 2020, 1:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2020, 3:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 20, 2020, 1:36 p.m.
    Status: Investigating
    Update: Our main database is having issues relating to known bugs from our cloud provider. User's will not be able to use our web platform whilst this defect is de-bugged and a solution is in place. Together with our cloud providers are working to resolve the problem.

Updates:

  • Time: Aug. 24, 2020, 10:11 a.m.
    Status: Resolved
    Update: Issue Summary - Total Outage time: 28 mins - Dashboard users were not able to log in and use the platform, they faced an error message on any request. Timeline (GMT) - 09:25: Issue Reported - 09:53 Issue Resolved Root Cause Spike in traffic which caused a set amount of connections to be refused from our web servers. Resolution and recovery Our Devops & Infrastructure team are working on implementing scaling services to allow for spikes in traffic.

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Frequently Asked Questions - CyberSmart

Is there a CyberSmart outage?
The current status of CyberSmart is: Systems Active
Where can I find the official status page of CyberSmart?
The official status page for CyberSmart is here
How can I get notified if CyberSmart is down or experiencing an outage?
To get notified of any status changes to CyberSmart, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CyberSmart every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CyberSmart do?
This service offers cybersecurity solutions for businesses of all sizes, including affordable government-standard security certification products for SMEs.

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