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Is there an Desk-Net outage?

Desk-Net status: Systems Active

Last checked: 3 months, 2 weeks ago

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Desk-Net outages and incidents

Outage and incident data over the last 30 days for Desk-Net.

There have been 0 outages or incidents for Desk-Net in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Desk-Net

Outlogger tracks the status of these components for Xero:

CMS Export Queue Processing Service Active
Global Export Queue Processing Service Active
Message Queue Service Active
REST API Service Active
Web Application Active
Component Status
CMS Export Queue Processing Service Active
Global Export Queue Processing Service Active
Message Queue Service Active
REST API Service Active
Web Application Active

Latest Desk-Net outages and incidents.

View the latest incidents for Desk-Net and check for official updates:

Updates:

  • Time: March 8, 2024, 11:47 a.m.
    Status: Resolved
    Update: Between 18:19 CET and 18:39 CET we experienced degraded performance in our CMS Export Queue Processing Service.

Updates:

  • Time: March 4, 2024, 9:05 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 4, 2024, 9:03 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 4, 2024, 9:03 a.m.
    Status: Investigating
    Update: We are aware of an incident that is significantly impacting the Global Export service (webhook) and have found the issue and solved it. This incident will only affect the interaction with other systems who use that Global Export service. Integrations may be slower than usual.

Updates:

  • Time: Feb. 2, 2024, 1:25 p.m.
    Status: Resolved
    Update: We have managed to fix the issue. There are no more reports of any related issues and our systems indicate everything is back to normal. We apologize for any inconvenience that may have resulted. The Desk-Net team Alerts: If you are reading this on the status page you may want to subscribe to alerts (see button in upper right corner)
  • Time: Feb. 2, 2024, 12:39 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 2, 2024, 12:38 p.m.
    Status: Monitoring
    Update: The situation has normalized and we are monitoring the situation and are still working on it.
  • Time: Feb. 2, 2024, 12:24 p.m.
    Status: Investigating
    Update: We are aware that some users might experience slower performance on the Story List and we are actively in the process of analyzing it.

Updates:

  • Time: Nov. 27, 2023, 4:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 27, 2023, 1:58 p.m.
    Status: Monitoring
    Update: A few minutes ago we have deployed a fix to resolve the issue. We will monitor the situation closely. If you are still experiencing issues please report them to [email protected] .
  • Time: Nov. 27, 2023, 12:54 p.m.
    Status: Identified
    Update: We have identified the cause of the incidence we have now moved to fixing the issue asap. Estimated time to fix: 1 hour.
  • Time: Nov. 27, 2023, 12:52 p.m.
    Status: Investigating
    Update: We are aware of an incident that is significantly impacting the Topics page and the Search functionality. We are actively in the process of analyzing it.

Updates:

  • Time: Nov. 8, 2023, 10:10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2023, 10 a.m.
    Status: Identified
    Update: The cause of the incidence was indentified and we estimate to fix it in the next couple of minutes.
  • Time: Nov. 8, 2023, 9:47 a.m.
    Status: Identified
    Update: The issue has been identified.
  • Time: Nov. 8, 2023, 9:45 a.m.
    Status: Investigating
    Update: We are aware of an incident that is impacting the global export task queue processing caused by an external system.

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Frequently Asked Questions - Desk-Net

Is there a Desk-Net outage?
The current status of Desk-Net is: Systems Active
Where can I find the official status page of Desk-Net?
The official status page for Desk-Net is here
How can I get notified if Desk-Net is down or experiencing an outage?
To get notified of any status changes to Desk-Net, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Desk-Net every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Desk-Net do?
Desk-Net helps editorial and communications teams stay organized by offering content planning, task management, and staff coordination tools.

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