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Is there an Dispatch outage?

Dispatch status: Minor Outage

Last checked: 6 minutes ago

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Dispatch outages and incidents

Outage and incident data over the last 30 days for Dispatch.

There have been 2 outages or incidents for Dispatch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Dispatch

Outlogger tracks the status of these components for Xero:

API Availability Active
AWS ec2-us-east-1 Active
Corporate Website Active
Customer Portal Active
Dashboards and Reports Active
Events API Active
Integration Endpoints Active
Mobile Applications Active
Third Party Integrations Active
URL Shortener Service Active
Web Application Performance Issues
Files API Active
Email Active
Inbox Active
Router Active
SMS Active
Component Status
API Availability Active
AWS ec2-us-east-1 Active
Corporate Website Active
Customer Portal Active
Dashboards and Reports Active
Events API Active
Integration Endpoints Active
Mobile Applications Active
Third Party Integrations Active
URL Shortener Service Active
Web Application Performance Issues
Active
Files API Active
Active
Email Active
Inbox Active
Router Active
SMS Active

Latest Dispatch outages and incidents.

View the latest incidents for Dispatch and check for official updates:

Updates:

  • Time: April 30, 2020, 2:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 30, 2020, 2:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 30, 2020, 2:06 p.m.
    Status: Investigating
    Update: Users may be experiencing issues accessing Web and Mobile applications across the platform. Our team is actively investigating - we'll provide an update shortly.

Updates:

  • Time: April 29, 2020, 8:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 27, 2020, 5:46 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this situation. Android users experiencing this problem are encouraged to perform the following actions from their main device settings: Go to Main Device Settings Go to Apps Go to Dispatch Apps (Field and Manager) Go to Storage Clear Cache > Clear Data
  • Time: April 24, 2020, 4:33 p.m.
    Status: Monitoring
    Update: Due to an ongoing issue with Google Maps that Google has been working on since yesterday evening, users of our Manager or Field apps may experience crashing upon opening or trying to click into a job. This affects Android users. We recommend anyone experiencing recurring application crashes in Dispatch Field and Dispatch Manager to perform the follow actions from their main device settings: Go to Main Device Settings Go to Apps Go to Dispatch App (Field and Manager) Go to Storage Clear Cache Clear Data If after following these steps users are still reporting issues, please delete and re-download our apps from the Google Play store.

Updates:

  • Time: April 29, 2020, 8:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 27, 2020, 5:46 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this situation. Android users experiencing this problem are encouraged to perform the following actions from their main device settings: Go to Main Device Settings Go to Apps Go to Dispatch Apps (Field and Manager) Go to Storage Clear Cache > Clear Data
  • Time: April 24, 2020, 4:33 p.m.
    Status: Monitoring
    Update: Due to an ongoing issue with Google Maps that Google has been working on since yesterday evening, users of our Manager or Field apps may experience crashing upon opening or trying to click into a job. This affects Android users. We recommend anyone experiencing recurring application crashes in Dispatch Field and Dispatch Manager to perform the follow actions from their main device settings: Go to Main Device Settings Go to Apps Go to Dispatch App (Field and Manager) Go to Storage Clear Cache Clear Data If after following these steps users are still reporting issues, please delete and re-download our apps from the Google Play store.

Updates:

  • Time: March 6, 2020, 6:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 6, 2020, 4:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 6, 2020, 4:49 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 6, 2020, 3:46 p.m.
    Status: Investigating
    Update: Users of our mobile apps and web platform may experience intermittent errors when attempting to upload attachments. Our engineers are actively investigating and are working to restore functionality back to normal operation.

Updates:

  • Time: March 6, 2020, 6:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 6, 2020, 4:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 6, 2020, 4:49 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 6, 2020, 3:46 p.m.
    Status: Investigating
    Update: Users of our mobile apps and web platform may experience intermittent errors when attempting to upload attachments. Our engineers are actively investigating and are working to restore functionality back to normal operation.

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Frequently Asked Questions - Dispatch

Is there a Dispatch outage?
The current status of Dispatch is: Minor Outage
Where can I find the official status page of Dispatch?
The official status page for Dispatch is here
How can I get notified if Dispatch is down or experiencing an outage?
To get notified of any status changes to Dispatch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Dispatch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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