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Is there an Dispatch outage?

Dispatch status: Minor Outage

Last checked: 5 minutes ago

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Dispatch outages and incidents

Outage and incident data over the last 30 days for Dispatch.

There have been 2 outages or incidents for Dispatch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Dispatch

Outlogger tracks the status of these components for Xero:

API Availability Active
AWS ec2-us-east-1 Active
Corporate Website Active
Customer Portal Active
Dashboards and Reports Active
Events API Active
Integration Endpoints Active
Mobile Applications Active
Third Party Integrations Active
URL Shortener Service Active
Web Application Performance Issues
Files API Active
Email Active
Inbox Active
Router Active
SMS Active
Component Status
API Availability Active
AWS ec2-us-east-1 Active
Corporate Website Active
Customer Portal Active
Dashboards and Reports Active
Events API Active
Integration Endpoints Active
Mobile Applications Active
Third Party Integrations Active
URL Shortener Service Active
Web Application Performance Issues
Active
Files API Active
Active
Email Active
Inbox Active
Router Active
SMS Active

Latest Dispatch outages and incidents.

View the latest incidents for Dispatch and check for official updates:

Updates:

  • Time: Dec. 4, 2019, 1:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 4, 2019, 12:35 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 3, 2019, 11 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 3, 2019, 9:39 p.m.
    Status: Identified
    Update: Users of our mobile apps and desktop platform may experience intermittent errors when attempting to upload photos or capture a signature on a billing document in the mobile apps. Our engineers have identified the root problem and are quickly working to restore back to normal operation.

Updates:

  • Time: Nov. 5, 2019, 6:23 p.m.
    Status: Resolved
    Update: Services have been restored to normal operation for creating and editing Invoices & Estimates across applications.
  • Time: Nov. 5, 2019, 6:23 p.m.
    Status: Resolved
    Update: Services have been restored to normal operation for creating and editing Invoices & Estimates across applications.
  • Time: Nov. 5, 2019, 5:39 p.m.
    Status: Identified
    Update: Our team is continuing to work on a resolution to restore the use of Invoices & Estimates to normal operation.
  • Time: Nov. 5, 2019, 5:39 p.m.
    Status: Identified
    Update: Our team is continuing to work on a resolution to restore the use of Invoices & Estimates to normal operation.
  • Time: Nov. 5, 2019, 4:54 p.m.
    Status: Identified
    Update: Users are experiencing challenges creating and/or editing Invoices & Estimates due to an issue with Billing Items. Our engineers have identified the root problem and are quickly working to restore back to normal operation.
  • Time: Nov. 5, 2019, 4:54 p.m.
    Status: Identified
    Update: Users are experiencing challenges creating and/or editing Invoices & Estimates due to an issue with Billing Items. Our engineers have identified the root problem and are quickly working to restore back to normal operation.

Updates:

  • Time: Oct. 10, 2019, 5:21 p.m.
    Status: Resolved
    Update: The issue has been resolved. Users may see a delay in notifications reaching customers as we're working through a backlog of messages.
  • Time: Oct. 10, 2019, 5:11 p.m.
    Status: Monitoring
    Update: Adjustments have been made to address this issue. We're monitoring the health of our system at this time but users should notice applications are back to normal operation.
  • Time: Oct. 10, 2019, 5:07 p.m.
    Status: Investigating
    Update: Our team of engineers are continuing to investigate the issue causing users to experience slowness when trying to use all aspects of the applications.
  • Time: Oct. 10, 2019, 4:27 p.m.
    Status: Investigating
    Update: A recent issue surfaced causing users to experience slow behaviors when utilizing our suite of products. Our team is actively engaged in resolving the issue. We'll post our next update as soon as possible.

Updates:

  • Time: Oct. 10, 2019, 5:21 p.m.
    Status: Resolved
    Update: The issue has been resolved. Users may see a delay in notifications reaching customers as we're working through a backlog of messages.
  • Time: Oct. 10, 2019, 5:11 p.m.
    Status: Monitoring
    Update: Adjustments have been made to address this issue. We're monitoring the health of our system at this time but users should notice applications are back to normal operation.
  • Time: Oct. 10, 2019, 5:07 p.m.
    Status: Investigating
    Update: Our team of engineers are continuing to investigate the issue causing users to experience slowness when trying to use all aspects of the applications.
  • Time: Oct. 10, 2019, 4:27 p.m.
    Status: Investigating
    Update: A recent issue surfaced causing users to experience slow behaviors when utilizing our suite of products. Our team is actively engaged in resolving the issue. We'll post our next update as soon as possible.

Updates:

  • Time: Aug. 15, 2019, 5:04 p.m.
    Status: Resolved
    Update: All services have been restored. Users may need to refresh their web browser if the Map is still not loading.
  • Time: Aug. 15, 2019, 4:57 p.m.
    Status: Identified
    Update: Our Engineers are actively working on returning services to normal operation. While users may be able to access Web & Mobile apps, they may have challenges viewing the Map inside of the Web app at this time.
  • Time: Aug. 15, 2019, 4:46 p.m.
    Status: Investigating
    Update: Users may be experiencing issues logging in to or using our Web & Mobile apps. Our team is currently investigating in order to return access to normal operation.

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Frequently Asked Questions - Dispatch

Is there a Dispatch outage?
The current status of Dispatch is: Minor Outage
Where can I find the official status page of Dispatch?
The official status page for Dispatch is here
How can I get notified if Dispatch is down or experiencing an outage?
To get notified of any status changes to Dispatch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Dispatch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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