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Is there an Displayr outage?

Displayr status: Systems Active

Last checked: 9 minutes ago

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Displayr outages and incidents

Outage and incident data over the last 30 days for Displayr.

There have been 1 outages or incidents for Displayr in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Displayr

Outlogger tracks the status of these components for Xero:

test Active
Testing Active
app.displayr.com Active
australiaeast.displayr.com Active
canadacentral.displayr.com Active
displayr.com Active
File Uploads To Displayr Active
R Servers Active
southeastasia.displayr.com Active
westeurope.displayr.com Active
Online Library Active
Q Licensing Active
R Servers Active
Support System Active
Displayr Wiki Active
Q Wiki Active
Search On Wikis Active
Component Status
test Active
Testing Active
Active
app.displayr.com Active
australiaeast.displayr.com Active
canadacentral.displayr.com Active
displayr.com Active
File Uploads To Displayr Active
R Servers Active
southeastasia.displayr.com Active
westeurope.displayr.com Active
Active
Online Library Active
Q Licensing Active
R Servers Active
Support System Active
Active
Displayr Wiki Active
Q Wiki Active
Search On Wikis Active

Latest Displayr outages and incidents.

View the latest incidents for Displayr and check for official updates:

Updates:

  • Time: Aug. 6, 2024, 8:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 6, 2024, 11 a.m.
    Status: Identified
    Update: The issue affects only European users. The workaround would be to use a URL to upload files. Uploading to Google Drive, Dropbox can also provide a direct URL. Use this URL to upload files to Displayr. Instructions here - https://help.displayr.com/hc/en-us/articles/360003480616-How-to-Import-Data-or-Tables-via-URL We will update the status page as soon as we hear from Filestack.
  • Time: Aug. 6, 2024, 10:45 a.m.
    Status: Identified
    Update: We have raised the issue with Filestack; in the interim, the workaround would be to upload files using URL, R Code, API and Survey Platforms.
  • Time: Aug. 6, 2024, 10:34 a.m.
    Status: Identified
    Update: The issue has been identified with Filestack, a third-party service that Displayr uses to upload files.
  • Time: Aug. 6, 2024, 10:22 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 6, 2024, 10:18 a.m.
    Status: Investigating
    Update: Some customers have reported that they are unable to upload QPacks and datasets. We are investigating this.

Updates:

  • Time: July 30, 2024, 3:08 p.m.
    Status: Resolved
    Update: This incident appears to be resolved. Microsoft will continue to monitor impacts to Azure but our data suggests that our services are stable, and operational.
  • Time: July 30, 2024, 2:43 p.m.
    Status: Monitoring
    Update: We've found that the greatest impacts have been on page load/route changes and data suggests that degradation has improved. We will monitor further for confirmation that this has been resolved.
  • Time: July 30, 2024, 2:23 p.m.
    Status: Monitoring
    Update: We are beginning to see signs of recovery for this issue. We will continue to monitor until Microsoft confirms that the issue has been resolved.
  • Time: July 30, 2024, 2:02 p.m.
    Status: Monitoring
    Update: Microsoft are initiating failover procedures to mitigate impacted workstreams.
  • Time: July 30, 2024, 2 p.m.
    Status: Monitoring
    Update: We have identified increased error rates in communications on our servers. This can lead to issues when interacting with and loading dashboards.
  • Time: July 30, 2024, 1:44 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 30, 2024, 1:44 p.m.
    Status: Monitoring
    Update: Azure is reporting a widespread network issue globally. This is impacting our Displayr services and you may encounter situations where pages don't load correctly, or are missing assets.

Updates:

  • Time: July 8, 2024, 9:26 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 8, 2024, 8:54 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 8, 2024, 8:54 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 8, 2024, 7:54 a.m.
    Status: Identified
    Update: The team encountered an unexpected delay and should know about the status of the fix within around 40 minutes.
  • Time: July 8, 2024, 7:54 a.m.
    Status: Identified
    Update: The team encountered an unexpected delay and should know about the status of the fix within around 40 minutes.
  • Time: July 8, 2024, 6:52 a.m.
    Status: Identified
    Update: We are currently attempting a fix for the above issue. We should know more about the progress in roughly 50 minutes.
  • Time: July 8, 2024, 6:01 a.m.
    Status: Investigating
    Update: We are currently investigating reports of actions in Displayr documents taking much longer than usual and customers encountering timeout errors.
  • Time: July 8, 2024, 6:01 a.m.
    Status: Investigating
    Update: We are currently investigating reports of actions in Displayr documents taking much longer than usual and customers encountering timeout errors.

Updates:

  • Time: June 27, 2024, 3:25 a.m.
    Status: Resolved
    Update: Microsoft Azure had network problem for our region which has now been resolved.
  • Time: June 27, 2024, 1:52 a.m.
    Status: Monitoring
    Update: Customers in Australia East should be able to access documents again, but some pages may take longer to load than normal. We are continuing to monitor the situation.
  • Time: June 27, 2024, 1:32 a.m.
    Status: Investigating
    Update: Displayr is not currently accessible for customers on the Australia East Displayr region. It looks to be related to an network problem with Microsoft Azure.

Updates:

  • Time: June 27, 2024, 3:25 a.m.
    Status: Resolved
    Update: Microsoft Azure had network problem for our region which has now been resolved.
  • Time: June 27, 2024, 1:52 a.m.
    Status: Monitoring
    Update: Customers in Australia East should be able to access documents again, but some pages may take longer to load than normal. We are continuing to monitor the situation.
  • Time: June 27, 2024, 1:32 a.m.
    Status: Investigating
    Update: Displayr is not currently accessible for customers on the Australia East Displayr region. It looks to be related to an network problem with Microsoft Azure.

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Frequently Asked Questions - Displayr

Is there a Displayr outage?
The current status of Displayr is: Systems Active
Where can I find the official status page of Displayr?
The official status page for Displayr is here
How can I get notified if Displayr is down or experiencing an outage?
To get notified of any status changes to Displayr, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Displayr every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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