DonorDrive outages and incidents
Outage and incident data over the last 30 days for DonorDrive.
There have been 0 outages or incidents for DonorDrive in the last 30 days.
Severity Breakdown:
None: 0
Minor: 0
Major: 0
Critical: 0
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Sign Up NowComponents and Services Monitored for DonorDrive
Outlogger tracks the status of these components for Xero:
API
Export API
Active
Public API
Active
REST API
Active
Cloud Services
AWS cloudfront
Active
AWS ec2-us-east-1
Active
AWS ec2-us-east-2
Active
AWS ec2-us-west-2
Active
AWS elb-us-east-1
Active
AWS elb-us-east-2
Active
AWS elb-us-west-2
Active
AWS s3-us-east-2
Active
AWS s3-us-west-2
Active
Cloudflare CDN/Cache
Active
Cloudflare Cloudflare API
Active
Cloudflare Cloudflare Firewall
Active
DNS
AWS route53
Active
Cloudflare DNS Root Servers
Active
DonorDrive
Admin
Active
Data Exports
Active
Mobile App
Active
Sites
Active
Support
Active
MailChimp
Active
mailgun API
Active
mailgun Outbound Delivery
Active
Mandrill Mandrill Global
Active
Mandrill US East
Active
Mandrill US West
Active
Salesforce Marketing Cloud
Active
Integrations
Facebook Fundraisers
Active
Salesforce CS5
Active
Salesforce NA43
Active
Salesforce NA8
Active
Transactions
Authorize.net
Active
Braintree API
Active
Braintree Canadian Processing
Active
Braintree United States Processing
Active
DAFpay
Active
Mitek Mobile Deposit
Active
PayFlow Pro
Active
PayPal
Active
| Component | Status |
|---|---|
| API | Active |
| Export API | Active |
| Public API | Active |
| REST API | Active |
| Cloud Services | Active |
| AWS cloudfront | Active |
| AWS ec2-us-east-1 | Active |
| AWS ec2-us-east-2 | Active |
| AWS ec2-us-west-2 | Active |
| AWS elb-us-east-1 | Active |
| AWS elb-us-east-2 | Active |
| AWS elb-us-west-2 | Active |
| AWS s3-us-east-2 | Active |
| AWS s3-us-west-2 | Active |
| Cloudflare CDN/Cache | Active |
| Cloudflare Cloudflare API | Active |
| Cloudflare Cloudflare Firewall | Active |
| DNS | Active |
| AWS route53 | Active |
| Cloudflare DNS Root Servers | Active |
| DonorDrive | Active |
| Admin | Active |
| Data Exports | Active |
| Mobile App | Active |
| Sites | Active |
| Support | Active |
| Active | |
| MailChimp | Active |
| mailgun API | Active |
| mailgun Outbound Delivery | Active |
| Mandrill Mandrill Global | Active |
| Mandrill US East | Active |
| Mandrill US West | Active |
| Salesforce Marketing Cloud | Active |
| Integrations | Active |
| Facebook Fundraisers | Active |
| Salesforce CS5 | Active |
| Salesforce NA43 | Active |
| Salesforce NA8 | Active |
| Transactions | Active |
| Authorize.net | Active |
| Braintree API | Active |
| Braintree Canadian Processing | Active |
| Braintree United States Processing | Active |
| DAFpay | Active |
| Mitek Mobile Deposit | Active |
| PayFlow Pro | Active |
| PayPal | Active |
Latest DonorDrive outages and incidents.
View the latest incidents for DonorDrive and check for official updates:
DonorDrive Sites Impacted
Description: We have resolved all issues related to event pages and public facing data. Events are accessible, public facing data has updated, and top fundraisers and top teams are displaying correctly. Please reach out to [email protected] with any questions.
Status: Resolved
Impact: Minor | Started At: Oct. 22, 2018, 3:05 p.m.
Updates:
-
Time: Oct. 22, 2018, 5:46 p.m.Status: ResolvedUpdate: We have resolved all issues related to event pages and public facing data. Events are accessible, public facing data has updated, and top fundraisers and top teams are displaying correctly. Please reach out to [email protected] with any questions.
-
Time: Oct. 22, 2018, 3:53 p.m.Status: IdentifiedUpdate: We have identified the issue impacting event landing pages and are working to resolve this. Public-facing data will continue to update as we work to resolve this issue. There may be a delay in top fundraisers and top teams displaying correctly. We will provide an update shortly.
-
Time: Oct. 22, 2018, 3:05 p.m.Status: InvestigatingUpdate: We are currently investigating an issue that is impacting DonorDrive sites. We are aware of issues regarding event landing page and will provide an update shortly.
DonorDrive Sites Impacted
Description: We have resolved all issues related to event pages and public facing data. Events are accessible, public facing data has updated, and top fundraisers and top teams are displaying correctly. Please reach out to [email protected] with any questions.
Status: Resolved
Impact: Minor | Started At: Oct. 22, 2018, 3:05 p.m.
Updates:
-
Time: Oct. 22, 2018, 5:46 p.m.Status: ResolvedUpdate: We have resolved all issues related to event pages and public facing data. Events are accessible, public facing data has updated, and top fundraisers and top teams are displaying correctly. Please reach out to [email protected] with any questions.
-
Time: Oct. 22, 2018, 3:53 p.m.Status: IdentifiedUpdate: We have identified the issue impacting event landing pages and are working to resolve this. Public-facing data will continue to update as we work to resolve this issue. There may be a delay in top fundraisers and top teams displaying correctly. We will provide an update shortly.
-
Time: Oct. 22, 2018, 3:05 p.m.Status: InvestigatingUpdate: We are currently investigating an issue that is impacting DonorDrive sites. We are aware of issues regarding event landing page and will provide an update shortly.
DonorDrive sites impacted
Description: DonorDrive sites and DonorDrive admins are accessible and all public-facing data has been updated. If you have any questions please contact [email protected].
Status: Resolved
Impact: Critical | Started At: Sept. 27, 2018, 11:54 a.m.
Updates:
-
Time: Sept. 27, 2018, 1:53 p.m.Status: ResolvedUpdate: DonorDrive sites and DonorDrive admins are accessible and all public-facing data has been updated. If you have any questions please contact [email protected].
-
Time: Sept. 27, 2018, 12:17 p.m.Status: IdentifiedUpdate: We have identified and resolved the issue causing DonorDrive sites to be inaccessible. Public DonorDrive sites and DonorDrive admins are accessible. We are working to resolve an issue with some public-facing data that is displaying incorrectly.
-
Time: Sept. 27, 2018, 11:54 a.m.Status: InvestigatingUpdate: We are aware of and investigating an issue causing DonorDrive sites to not be accessible. Our team is working to identify and resolve this issue. If you have any questions please contact [email protected].
DonorDrive sites impacted
Description: DonorDrive sites and DonorDrive admins are accessible and all public-facing data has been updated. If you have any questions please contact [email protected].
Status: Resolved
Impact: Critical | Started At: Sept. 27, 2018, 11:54 a.m.
Updates:
-
Time: Sept. 27, 2018, 1:53 p.m.Status: ResolvedUpdate: DonorDrive sites and DonorDrive admins are accessible and all public-facing data has been updated. If you have any questions please contact [email protected].
-
Time: Sept. 27, 2018, 12:17 p.m.Status: IdentifiedUpdate: We have identified and resolved the issue causing DonorDrive sites to be inaccessible. Public DonorDrive sites and DonorDrive admins are accessible. We are working to resolve an issue with some public-facing data that is displaying incorrectly.
-
Time: Sept. 27, 2018, 11:54 a.m.Status: InvestigatingUpdate: We are aware of and investigating an issue causing DonorDrive sites to not be accessible. Our team is working to identify and resolve this issue. If you have any questions please contact [email protected].
DonorDrive Data Export Downloads Impacted
Description: We identified and resolved an issue that was preventing Data Exports from being downloaded. Please reach out to [email protected] if you have additional questions about this incident.
Status: Resolved
Impact: Minor | Started At: Sept. 13, 2018, 1:02 p.m.
Updates:
-
Time: Sept. 13, 2018, 2:05 p.m.Status: ResolvedUpdate: We identified and resolved an issue that was preventing Data Exports from being downloaded. Please reach out to [email protected] if you have additional questions about this incident.
-
Time: Sept. 13, 2018, 1:02 p.m.Status: InvestigatingUpdate: We are currently investigating an issue causing a delay in Data Export downloads. We will update as we identify and resolve this issue, and please don't hesitate to reach out to [email protected] with any questions.
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Frequently Asked Questions - DonorDrive
Is there a DonorDrive outage?
The current status of DonorDrive is: Systems Active
Where can I find the official status page of DonorDrive?
The official status page for DonorDrive is
here
How can I get notified if DonorDrive is down or experiencing an outage?
To get notified of any status changes to DonorDrive, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DonorDrive every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does DonorDrive do?
The DonorDrive enterprise fundraising platform helps organizations achieve their supporter acquisition goals, improve stewardship and engagement, and increase their mission impact.