Is there an DonorDrive outage?

DonorDrive status: Systems Active

Last checked: 5 minutes ago

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DonorDrive outages and incidents

Outage and incident data over the last 30 days for DonorDrive.

There have been 0 outages or incidents for DonorDrive in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DonorDrive

Outlogger tracks the status of these components for Xero:

Export API Active
Public API Active
REST API Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-2 Active
AWS elb-us-east-1 Active
AWS elb-us-east-2 Active
AWS elb-us-west-2 Active
AWS s3-us-east-2 Active
AWS s3-us-west-2 Active
Cloudflare CDN/Cache Active
Cloudflare Cloudflare API Active
Cloudflare Cloudflare Firewall Active
AWS route53 Active
Cloudflare DNS Root Servers Active
Admin Active
Data Exports Active
Mobile App Active
Sites Active
Support Active
MailChimp Active
mailgun API Active
mailgun Outbound Delivery Active
Mandrill Mandrill Global Active
Mandrill US East Active
Mandrill US West Active
Salesforce Marketing Cloud Active
Facebook Fundraisers Active
Salesforce CS5 Active
Salesforce NA43 Active
Salesforce NA8 Active
Authorize.net Active
Braintree API Active
Braintree Canadian Processing Active
Braintree United States Processing Active
DAFpay Active
Mitek Mobile Deposit Active
PayFlow Pro Active
PayPal Active
Component Status
Active
Export API Active
Public API Active
REST API Active
Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-2 Active
AWS elb-us-east-1 Active
AWS elb-us-east-2 Active
AWS elb-us-west-2 Active
AWS s3-us-east-2 Active
AWS s3-us-west-2 Active
Cloudflare CDN/Cache Active
Cloudflare Cloudflare API Active
Cloudflare Cloudflare Firewall Active
Active
AWS route53 Active
Cloudflare DNS Root Servers Active
Active
Admin Active
Data Exports Active
Mobile App Active
Sites Active
Support Active
Active
MailChimp Active
mailgun API Active
mailgun Outbound Delivery Active
Mandrill Mandrill Global Active
Mandrill US East Active
Mandrill US West Active
Salesforce Marketing Cloud Active
Active
Facebook Fundraisers Active
Salesforce CS5 Active
Salesforce NA43 Active
Salesforce NA8 Active
Active
Authorize.net Active
Braintree API Active
Braintree Canadian Processing Active
Braintree United States Processing Active
DAFpay Active
Mitek Mobile Deposit Active
PayFlow Pro Active
PayPal Active

Latest DonorDrive outages and incidents.

View the latest incidents for DonorDrive and check for official updates:

Updates:

  • Time: April 12, 2019, 3:26 p.m.
    Status: Postmortem
    Update: On Thursday April 11, 2019, from 5:17pm - 9:09pm EDT, DonorDrive sites were inaccessible to all traffic. This interruption in service was caused by an unauthorized change made by our Internet Service Provider that blocked all traffic to DonorDrive sites. This issue was not related to product upgrades or planned maintenance. We are working with our ISP to ensure that no future changes are deployed without prior authorization by DonorDrive. If you have any questions, please contact [[email protected]](mailto:[email protected]).
  • Time: April 12, 2019, 1:22 a.m.
    Status: Resolved
    Update: Our team has resolved an issue that caused DonorDrive sites to be inaccessible. All DonorDrive sites are operation. If you have any questions please contact [email protected].
  • Time: April 11, 2019, 9:32 p.m.
    Status: Investigating
    Update: We are aware of an issue that is causing some DonorDrive sites to be inaccessible. Our team is working to identify and resolve this issue. If you have any questions please contact [email protected].

Updates:

  • Time: March 14, 2019, 6:50 p.m.
    Status: Resolved
    Update: We have resolved an issue that was causing information to not appear correctly on DonorDrive sites. Please contact [email protected] with any further questions.
  • Time: March 14, 2019, 6:24 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing some information to not appear correctly for DonorDrive sites. Our team is working to resolve this and we will provide an update as we have more information.

Updates:

  • Time: March 14, 2019, 6:50 p.m.
    Status: Resolved
    Update: We have resolved an issue that was causing information to not appear correctly on DonorDrive sites. Please contact [email protected] with any further questions.
  • Time: March 14, 2019, 6:24 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing some information to not appear correctly for DonorDrive sites. Our team is working to resolve this and we will provide an update as we have more information.

Updates:

  • Time: Jan. 24, 2019, 5:52 p.m.
    Status: Resolved
    Update: We have resolved an issue that caused the DonorDrive admin to be inaccessible. Public sites were not impacted at any point. If you have any additional questions, please contact us at [email protected].
  • Time: Jan. 24, 2019, 4:36 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Jan. 24, 2019, 4:35 p.m.
    Status: Identified
    Update: We have identified an issue accessing the DonorDrive admin. All public sites are currently available. Our team is working to resolve the issue and we will provide an update. Please contact [email protected] with any questions.

Updates:

  • Time: Jan. 24, 2019, 5:52 p.m.
    Status: Resolved
    Update: We have resolved an issue that caused the DonorDrive admin to be inaccessible. Public sites were not impacted at any point. If you have any additional questions, please contact us at [email protected].
  • Time: Jan. 24, 2019, 4:36 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Jan. 24, 2019, 4:35 p.m.
    Status: Identified
    Update: We have identified an issue accessing the DonorDrive admin. All public sites are currently available. Our team is working to resolve the issue and we will provide an update. Please contact [email protected] with any questions.

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Frequently Asked Questions - DonorDrive

Is there a DonorDrive outage?
The current status of DonorDrive is: Systems Active
Where can I find the official status page of DonorDrive?
The official status page for DonorDrive is here
How can I get notified if DonorDrive is down or experiencing an outage?
To get notified of any status changes to DonorDrive, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DonorDrive every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does DonorDrive do?
The DonorDrive enterprise fundraising platform helps organizations achieve their supporter acquisition goals, improve stewardship and engagement, and increase their mission impact.

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