Is there an DonorDrive outage?

DonorDrive status: Systems Active

Last checked: 9 minutes ago

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DonorDrive outages and incidents

Outage and incident data over the last 30 days for DonorDrive.

There have been 0 outages or incidents for DonorDrive in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DonorDrive

Outlogger tracks the status of these components for Xero:

Export API Active
Public API Active
REST API Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-2 Active
AWS elb-us-east-1 Active
AWS elb-us-east-2 Active
AWS elb-us-west-2 Active
AWS s3-us-east-2 Active
AWS s3-us-west-2 Active
Cloudflare CDN/Cache Active
Cloudflare Cloudflare API Active
Cloudflare Cloudflare Firewall Active
AWS route53 Active
Cloudflare DNS Root Servers Active
Admin Active
Data Exports Active
Mobile App Active
Sites Active
Support Active
MailChimp Active
mailgun API Active
mailgun Outbound Delivery Active
Mandrill Mandrill Global Active
Mandrill US East Active
Mandrill US West Active
Salesforce Marketing Cloud Active
Facebook Fundraisers Active
Salesforce CS5 Active
Salesforce NA43 Active
Salesforce NA8 Active
Authorize.net Active
Braintree API Active
Braintree Canadian Processing Active
Braintree United States Processing Active
DAFpay Active
Mitek Mobile Deposit Active
PayFlow Pro Active
PayPal Active
Component Status
Active
Export API Active
Public API Active
REST API Active
Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-2 Active
AWS elb-us-east-1 Active
AWS elb-us-east-2 Active
AWS elb-us-west-2 Active
AWS s3-us-east-2 Active
AWS s3-us-west-2 Active
Cloudflare CDN/Cache Active
Cloudflare Cloudflare API Active
Cloudflare Cloudflare Firewall Active
Active
AWS route53 Active
Cloudflare DNS Root Servers Active
Active
Admin Active
Data Exports Active
Mobile App Active
Sites Active
Support Active
Active
MailChimp Active
mailgun API Active
mailgun Outbound Delivery Active
Mandrill Mandrill Global Active
Mandrill US East Active
Mandrill US West Active
Salesforce Marketing Cloud Active
Active
Facebook Fundraisers Active
Salesforce CS5 Active
Salesforce NA43 Active
Salesforce NA8 Active
Active
Authorize.net Active
Braintree API Active
Braintree Canadian Processing Active
Braintree United States Processing Active
DAFpay Active
Mitek Mobile Deposit Active
PayFlow Pro Active
PayPal Active

Latest DonorDrive outages and incidents.

View the latest incidents for DonorDrive and check for official updates:

Updates:

  • Time: June 13, 2018, 2 p.m.
    Status: Resolved
    Update: We have fully resolved the issue that was impacting the DonorDrive REST API. After monitoring, we are seeing no further impact to any components of DonorDrive. Please contact [email protected] with any questions.
  • Time: June 13, 2018, 2 p.m.
    Status: Resolved
    Update: We have fully resolved the issue that was impacting the DonorDrive REST API. After monitoring, we are seeing no further impact to any components of DonorDrive. Please contact [email protected] with any questions.
  • Time: June 13, 2018, 3:03 a.m.
    Status: Monitoring
    Update: We have resolved an issue that was impacting the DonorDrive REST API. We are continuing to monitor closely to ensure all DonorDrive components continue to be operational.
  • Time: June 13, 2018, 3:03 a.m.
    Status: Monitoring
    Update: We have resolved an issue that was impacting the DonorDrive REST API. We are continuing to monitor closely to ensure all DonorDrive components continue to be operational.
  • Time: June 13, 2018, 1:16 a.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting the DonorDrive REST API. All other DonorDrive components are operational. We will provide an update shortly.

Updates:

  • Time: May 29, 2018, 11:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 29, 2018, 4:31 a.m.
    Status: Monitoring
    Update: Upstream network issues have been addressed. We will continue to monitor the situation and resolve this incident in a few hours if everything remains quiet. Should new issues arise, we will provide an update here.
  • Time: May 29, 2018, 3:08 a.m.
    Status: Identified
    Update: We are currently investigating an intermittent network connectivity issue that is impacting DonorDrive sites. Some sites may experience issues during this time. We will provide an update as soon as we have one.

Updates:

  • Time: May 29, 2018, 11:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 29, 2018, 4:31 a.m.
    Status: Monitoring
    Update: Upstream network issues have been addressed. We will continue to monitor the situation and resolve this incident in a few hours if everything remains quiet. Should new issues arise, we will provide an update here.
  • Time: May 29, 2018, 3:08 a.m.
    Status: Identified
    Update: We are currently investigating an intermittent network connectivity issue that is impacting DonorDrive sites. Some sites may experience issues during this time. We will provide an update as soon as we have one.

Updates:

  • Time: March 20, 2018, 8:50 p.m.
    Status: Resolved
    Update: PaySimple has resolved the issue causing transactions to fail. Transactions on DonorDrive through PaySimple are processing again. Please don't hesitate to reach out to [email protected] with any questions.
  • Time: March 20, 2018, 5 p.m.
    Status: Identified
    Update: The PaySimple payment gateway is currently experiencing issues processing transactions. At this time, no other payment gateways are impacted. We are monitoring the issue and will update with additional information as PaySimple works to resolve the issue.

Updates:

  • Time: March 20, 2018, 8:50 p.m.
    Status: Resolved
    Update: PaySimple has resolved the issue causing transactions to fail. Transactions on DonorDrive through PaySimple are processing again. Please don't hesitate to reach out to [email protected] with any questions.
  • Time: March 20, 2018, 5 p.m.
    Status: Identified
    Update: The PaySimple payment gateway is currently experiencing issues processing transactions. At this time, no other payment gateways are impacted. We are monitoring the issue and will update with additional information as PaySimple works to resolve the issue.

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Frequently Asked Questions - DonorDrive

Is there a DonorDrive outage?
The current status of DonorDrive is: Systems Active
Where can I find the official status page of DonorDrive?
The official status page for DonorDrive is here
How can I get notified if DonorDrive is down or experiencing an outage?
To get notified of any status changes to DonorDrive, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DonorDrive every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does DonorDrive do?
The DonorDrive enterprise fundraising platform helps organizations achieve their supporter acquisition goals, improve stewardship and engagement, and increase their mission impact.

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