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Is there an Duda outage?

Duda status: Systems Active

Last checked: 7 minutes ago

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Duda outages and incidents

Outage and incident data over the last 30 days for Duda.

There have been 1 outages or incidents for Duda in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Duda

Outlogger tracks the status of these components for Xero:

API Active
eCommerce Active
Editor Active
Live Sites Active
Sandbox Active
Component Status
API Active
eCommerce Active
Editor Active
Live Sites Active
Sandbox Active

Latest Duda outages and incidents.

View the latest incidents for Duda and check for official updates:

Updates:

  • Time: Oct. 30, 2024, 10:48 p.m.
    Status: Resolved
    Update: The incident is not with Duda, please refer to Lottie for recommendations on implementation.
  • Time: Oct. 30, 2024, 10:46 p.m.
    Status: Monitoring
    Update: The issue has been identified with installations directly with Lottie and not with the Duda Lottie Widget. We recommend anyone who has implemented Lottie switch to a different version of the embed code. We will continue to monitor for any other issues with Lottie.
  • Time: Oct. 30, 2024, 10:28 p.m.
    Status: Identified
    Update: The issue has been identified with installations directly with Lottie and not with the Duda Lottie Widget. We recommend anyone who has implemented Lottie switch to a different version of the embed code.
  • Time: Oct. 30, 2024, 10:01 p.m.
    Status: Investigating
    Update: We have received reports of live sites which are using the Lottie integration displaying an unwanted pop up. We believe the issue is a global issue with Lottie where the embed code is injecting unwanted code. We are escalating the issue with Lottie as we also investigate workarounds. We recommend that customers remove the Lottie widget and republishing their sites.

Updates:

  • Time: Aug. 12, 2024, 4:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 12, 2024, 4:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are continuing to monitor the issue.
  • Time: Aug. 12, 2024, 4:18 p.m.
    Status: Investigating
    Update: We are currently investigating reports of broken images in the editor. We will provide an update as soon as we have more information. In some cases we are being told that a refresh of the editor resolved the issue.

Updates:

  • Time: June 8, 2024, 2:07 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 8, 2024, 12:35 a.m.
    Status: Monitoring
    Update: A fix has been implemented. We will continue to monitor for stability. Please contact Support if you continue to experience any issues.
  • Time: June 8, 2024, 12:19 a.m.
    Status: Investigating
    Update: We have received reports with our native e-commerce solution. Checkout for some stores may be impacted as well as management of the store in the editor or dashboard. We are investigating and will update here as soon as we have more information.

Updates:

  • Time: March 7, 2024, 12:25 a.m.
    Status: Resolved
    Update: This incident has been resolved. Please reach out to Support if you continue to experience any unexpected behavior.
  • Time: March 6, 2024, 11:06 p.m.
    Status: Identified
    Update: We've identified a cause of the issue and are restoring the service. The issue may sporadically appear in some stores only. We will continue to update as we have more information.
  • Time: March 6, 2024, 8:35 p.m.
    Status: Investigating
    Update: We are currently investigating reports that some storefront components may be unavailable. Our engineering team is aware of the issue and working to resolve this issue as soon as possible. We will continue to update with more information as we receive it.

Updates:

  • Time: Nov. 24, 2023, 4:40 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 24, 2023, 4:09 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 24, 2023, 2:59 a.m.
    Status: Identified
    Update: The editor can now be used again, but some widgets may not work and display an error. We are continuing to work on a fix for this issue.
  • Time: Nov. 24, 2023, 2:51 a.m.
    Status: Identified
    Update: We have identified where the issue is coming from, and our engineers are actively working on a fix.
  • Time: Nov. 24, 2023, 2:22 a.m.
    Status: Investigating
    Update: We are currently investigating reports that the site editor is not loading and giving an error message. Will update here as soon as more information is available.

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Frequently Asked Questions - Duda

Is there a Duda outage?
The current status of Duda is: Systems Active
Where can I find the official status page of Duda?
The official status page for Duda is here
How can I get notified if Duda is down or experiencing an outage?
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