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Is there an Ease outage?

Ease status: Systems Active

Last checked: 2 minutes ago

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Ease outages and incidents

Outage and incident data over the last 30 days for Ease.

There have been 0 outages or incidents for Ease in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Ease

Outlogger tracks the status of these components for Xero:

API Active
Support Active
Web Application Active
Component Status
API Active
Support Active
Web Application Active

Latest Ease outages and incidents.

View the latest incidents for Ease and check for official updates:

Updates:

  • Time: Sept. 23, 2024, 7:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 23, 2024, 3:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 23, 2024, 2:30 p.m.
    Status: Investigating
    Update: We are aware of an issue where Ease is sending the 2FA authentication emails to Outlook but these emails are getting quarantined. We are working to resolve this issue.

Updates:

  • Time: Aug. 20, 2024, 5:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2024, 5:17 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 20, 2024, 4:39 p.m.
    Status: Investigating
    Update: We are investigating an issue with users being able to view forms within the Ease Forms Library.

Updates:

  • Time: May 1, 2024, 10:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 1, 2024, 4:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 30, 2024, 4:07 p.m.
    Status: Investigating
    Update: We are currently experiencing technical difficulties with the employee benefits guide provided via our Nayya integration. We are actively working on the issue and will post an update once we have more information.

Updates:

  • Time: April 22, 2024, 5:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 22, 2024, 3:19 p.m.
    Status: Investigating
    Update: Our phone system is experiencing a temporary outage, impacting our ability to receive calls. During this time, we encourage you to utilize our web form within the Ease Support icon or via help.ease.com to submit any inquiries or tickets to our support team. We apologize for any inconvenience and appreciate your understanding as we collaborate with our phone provider to resolve this issue.

Updates:

  • Time: Dec. 30, 2023, 4:50 p.m.
    Status: Resolved
    Update: Planned maintenance is complete.
  • Time: Dec. 29, 2023, 3:26 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 29, 2023, 1:46 p.m.
    Status: Investigating
    Update: We're experiencing performance issues with background jobs processing. Tasks like email sending, forms generation and changes processing may be delayed until we are fully recovered.

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Frequently Asked Questions - Ease

Is there a Ease outage?
The current status of Ease is: Systems Active
Where can I find the official status page of Ease?
The official status page for Ease is here
How can I get notified if Ease is down or experiencing an outage?
To get notified of any status changes to Ease, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ease every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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