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Is there an ESS (Public) outage?

ESS (Public) status: Systems Active

Last checked: a minute ago

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ESS (Public) outages and incidents

Outage and incident data over the last 30 days for ESS (Public).

There have been 7 outages or incidents for ESS (Public) in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ESS (Public)

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Component Status

Latest ESS (Public) outages and incidents.

View the latest incidents for ESS (Public) and check for official updates:

Updates:

  • Time: April 18, 2024, 6:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2024, 5:30 p.m.
    Status: Monitoring
    Update: The issue impacting the ability to create and manage deployments from the Azure Marketplace has been resolved. We will continue to monitor for an hour before resolving the incident.
  • Time: April 18, 2024, 4:20 p.m.
    Status: Investigating
    Update: We have detected issues that may be preventing deployment creation, deletion, and management for existing Azure Marketplace customers, as well as issues for new customer signups. Data ingestion for existing deployments is not impacted. Customers can log into Elasticsearch console to manage deployments as an alternative. We will provide an update within the next hour.

Updates:

  • Time: April 18, 2024, 1:20 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2024, 12:27 a.m.
    Status: Monitoring
    Update: The fix has been released to production and we have confirmed that Heroku users can now SSO into the Elastic Cloud UI and create or manage their deployments. We will monitor for one hour before marking this incident as resolved.
  • Time: April 17, 2024, 8:32 p.m.
    Status: Identified
    Update: We are continuing to work to release the fix to production. We will post an update within the next 4 hours, or sooner if there is progress to report.
  • Time: April 17, 2024, 7:31 p.m.
    Status: Identified
    Update: Our engineers have validated the fix for this issue in a lower environment and are working to release it to production. We will post an update within the next hour.
  • Time: April 17, 2024, 6:26 p.m.
    Status: Identified
    Update: Our engineers are continuing to test the fix for this issue. We will post an update within the next hour.
  • Time: April 17, 2024, 5:31 p.m.
    Status: Identified
    Update: We have identified the root cause of this issue and our engineers are in the process of testing a fix. We will post an update within the next hour.
  • Time: April 17, 2024, 4:18 p.m.
    Status: Investigating
    Update: We identified an issue with the Heroku integration. Currently customers using it cannot SSO into Elastic Cloud UI. It is still possible to perform admin operation from the Heroku UI. Newly created clusters cannot be accessed right now. Existing clusters are not impacted.

Updates:

  • Time: April 12, 2024, 8:02 p.m.
    Status: Resolved
    Update: This issue has been resolved. All GCP Marketplace customers are once again able to restore deployments.
  • Time: April 12, 2024, 4:37 p.m.
    Status: Identified
    Update: We have identified the fix for this issue and are currently validating it in a lower environment. The impact is limited to certain GCP Marketplace customers and their ability to restore deployments. The ability for these customers to create deployments is not affected. We will provide further updates as we have them.
  • Time: April 12, 2024, 12:27 p.m.
    Status: Identified
    Update: Our engineers are continuing to test the identified mitigation. We will provide further updates as they emerge.
  • Time: April 12, 2024, 4:20 a.m.
    Status: Identified
    Update: Our engineers are are continuing to test the identified mitigation. We will provide further updates as they emerge.
  • Time: April 11, 2024, 8:49 p.m.
    Status: Identified
    Update: Our engineering teams are continuing to test mitigations for the issue. We will provide updates as they emerge over the next hour.
  • Time: April 11, 2024, 5:06 p.m.
    Status: Investigating
    Update: We've identified a potential mitigation for customers and we're currently testing this solution. We will provide a update in the next hour.
  • Time: April 11, 2024, 3:51 p.m.
    Status: Identified
    Update: We have detected issues that may be preventing deployment creations for some GCP marketplace customers. Our Engineers have identified the root cause and are working on a fix. The next update will be within the next hour.
  • Time: April 11, 2024, 2:49 p.m.
    Status: Investigating
    Update: We have detected issues that may be preventing deployment creations for some GCP marketplace customers. Our Engineers have identified the root cause and are working on a fix. The next update will be within the next hour.
  • Time: April 11, 2024, 1:55 p.m.
    Status: Identified
    Update: We have detected issues that may be preventing deployment creations for some GCP marketplace customers. Our Engineers have identified the root cause and are working on a fix. The next update will be within the next hour.

Updates:

  • Time: April 11, 2024, 7:03 p.m.
    Status: Resolved
    Update: We've rolled out the mitigation and customers should be able to create trials again. We'll continue to monitor related issues through our support channels.
  • Time: April 11, 2024, 5:35 p.m.
    Status: Monitoring
    Update: We are currently testing the mitigation in our development environment. We will provide an update in the next hour.
  • Time: April 11, 2024, 3:51 p.m.
    Status: Identified
    Update: We have identified the issue preventing trial creations from being created as expected. The engineering team is working on fixing the issue. The next update will be within the next hour.
  • Time: April 11, 2024, 3:50 p.m.
    Status: Investigating
    Update: We have identified the issue preventing trial creations from being created as expected. The engineering team is working on fixing the issue. The next update will be within the next hour.
  • Time: April 11, 2024, 2:49 p.m.
    Status: Identified
    Update: We have identified the issue preventing trial creations from being created as expected. The engineering team is working on fixing the issue. The next update will be within the next hour.
  • Time: April 11, 2024, 1:44 p.m.
    Status: Identified
    Update: We have identified the issue that is preventing trial creations from being created as expected. The engineering team is working on fixing the issue. The next update will be within the next hour.
  • Time: April 11, 2024, 1:26 p.m.
    Status: Investigating
    Update: We have detected issues preventing trial creation. Customers may not be able to create new trials. Our engineers are investigating the issue. Updates will be done within the next hour.
  • Time: April 11, 2024, 12:34 p.m.
    Status: Investigating
    Update: We have detected issues preventing trial creation. Customers may not be able to create new trials. Our engineers are investigating the issue. Updates will be done within the next hour.

Updates:

  • Time: April 9, 2024, 5:49 p.m.
    Status: Resolved
    Update: We've rolled out upgrades for 8.13 and 7.17 to mitigate issues . Please update to the latest version to mitigate any previous disruption to the Elasticsearch instance availability. We'll continue to monitor issues through support.
  • Time: April 8, 2024, 9:19 p.m.
    Status: Monitoring
    Update: We've rolled out a fix for 8.13. Please update to the latest version to mitigate any previous disruption to the Elasticsearch instance availability.
  • Time: April 6, 2024, 12:20 a.m.
    Status: Identified
    Update: We've mitigated the issue for some customers but we're still working on resolving the issues for other customers. Please check the banner in the support portal for more details. Further updates will be provided as details continue to emerge.
  • Time: April 5, 2024, 5:10 p.m.
    Status: Identified
    Update: We have identified the issue and our teams are working on a fix currently. Further updates will be posted as we are updated.
  • Time: April 5, 2024, 11:32 a.m.
    Status: Identified
    Update: We have blocked Elastic Cloud upgrades to versions 7.17.19 and 8.13 temporarily while we work on fixing the issues identified.
  • Time: April 5, 2024, 9:34 a.m.
    Status: Identified
    Update: We are investigating reports of disruption to Elasticsearch instance availability impacting a small number of customers using Elasticsearch 8.13. Our engineers have identified the cause, and are working on a resolution. Further updates will be posted in 1 hour, or sooner if required.

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Frequently Asked Questions - ESS (Public)

Is there a ESS (Public) outage?
The current status of ESS (Public) is: Systems Active
Where can I find the official status page of ESS (Public)?
The official status page for ESS (Public) is here
How can I get notified if ESS (Public) is down or experiencing an outage?
To get notified of any status changes to ESS (Public), simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ESS (Public) every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ESS (Public) do?
Elasticsearch Platform and AI provide enterprise solutions to help you build, observe, and protect your data. Try it for free to gain powerful insights and outcomes.

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