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Is there an Elucidat outage?

Elucidat status: Systems Active

Last checked: 3 minutes ago

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Elucidat outages and incidents

Outage and incident data over the last 30 days for Elucidat.

There have been 1 outages or incidents for Elucidat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Elucidat

Outlogger tracks the status of these components for Xero:

API Integrations Active
Authoring Active
Learner Analytics Active
Learning Active
Release Notes Active
Component Status
API Integrations Active
Authoring Active
Learner Analytics Active
Learning Active
Release Notes Active

Latest Elucidat outages and incidents.

View the latest incidents for Elucidat and check for official updates:

Updates:

  • Time: March 16, 2022, 9:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 16, 2022, 9:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 16, 2022, 9:24 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 16, 2022, 9:24 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 16, 2022, 9:23 a.m.
    Status: Investigating
    Update: There’s currently a major issue affecting the Elucidat platform. We’re looking into it as our highest priority and will publish updates as soon as we know more. We apologise for any inconvenience caused in the meantime.
  • Time: March 16, 2022, 9:23 a.m.
    Status: Investigating
    Update: There’s currently a major issue affecting the Elucidat platform. We’re looking into it as our highest priority and will publish updates as soon as we know more. We apologise for any inconvenience caused in the meantime.

Updates:

  • Time: March 16, 2022, 9:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 16, 2022, 9:26 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 16, 2022, 9:22 a.m.
    Status: Investigating
    Update: The Elucidat Authoring platform is currently encountering errors for some users, in some parts of the platform. Our engineers are looking into the issue right now. We will continue to provide updates on this page until resolution. We apologise for any inconvenience caused in the meantime.

Updates:

  • Time: March 16, 2022, 9:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 16, 2022, 9:26 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 16, 2022, 9:22 a.m.
    Status: Investigating
    Update: The Elucidat Authoring platform is currently encountering errors for some users, in some parts of the platform. Our engineers are looking into the issue right now. We will continue to provide updates on this page until resolution. We apologise for any inconvenience caused in the meantime.

Updates:

  • Time: Jan. 12, 2022, 12:55 p.m.
    Status: Resolved
    Update: It has come to our attention that learner course completions and question responses will not have been collected for 4 minutes during the period between 0923 and 0930 GMT on the 12th of January 2022. This issue is resolved and an RCA document is available upon request.

Updates:

  • Time: Nov. 30, 2021, 6:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 30, 2021, 4:27 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 30, 2021, 4:22 p.m.
    Status: Identified
    Update: We are aware that some users are currently having issues saving text containing special characters. We apologise for any inconvenience being caused by this, and are working to resolve it as soon as possible

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Frequently Asked Questions - Elucidat

Is there a Elucidat outage?
The current status of Elucidat is: Systems Active
Where can I find the official status page of Elucidat?
The official status page for Elucidat is here
How can I get notified if Elucidat is down or experiencing an outage?
To get notified of any status changes to Elucidat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Elucidat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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