Is there an EnjoyHQ outage?

EnjoyHQ status: Systems Active

Last checked: 2 minutes ago

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EnjoyHQ outages and incidents

Outage and incident data over the last 30 days for EnjoyHQ.

There have been 1 outages or incidents for EnjoyHQ in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EnjoyHQ

Outlogger tracks the status of these components for Xero:

Application Active
Data Ingestion Pipeline Active
PDF Exports Active
Public API Active
Pusher Channels presence channels Active
Single Sign On Active
Uploadcare Document processing Active
Uploadcare Video processing Active
Uploadcare REST API Active
Uploadcare Upload API Active
Uploaded Documents Processing Active
Uploaded Spreadsheet Processing Active
Uploaded Video And Audio Processing Active
Drift API Active
Intercom APIs Active
Intercom Webhooks Active
Playstore Reviews Active
SendGrid Parse API Active
SendGrid SMTP Active
Slack Apps/Integrations Active
Typeform API Active
Zendesk API Active
Component Status
Application Active
Data Ingestion Pipeline Active
PDF Exports Active
Public API Active
Pusher Channels presence channels Active
Single Sign On Active
Uploadcare Document processing Active
Uploadcare Video processing Active
Active
Uploadcare REST API Active
Uploadcare Upload API Active
Uploaded Documents Processing Active
Uploaded Spreadsheet Processing Active
Uploaded Video And Audio Processing Active
Active
Drift API Active
Intercom APIs Active
Intercom Webhooks Active
Playstore Reviews Active
SendGrid Parse API Active
SendGrid SMTP Active
Slack Apps/Integrations Active
Typeform API Active
Zendesk API Active

Latest EnjoyHQ outages and incidents.

View the latest incidents for EnjoyHQ and check for official updates:

Updates:

  • Time: May 6, 2021, 4:15 p.m.
    Status: Resolved
    Update: The integration is now working, however, tag and property options have been disabled until we have a suitable workaround for changes introduced by Slack's API.
  • Time: April 22, 2021, 2:14 p.m.
    Status: Monitoring
    Update: We have identified a workaround for the Slack message forwarding: disabling properties and tags in the integration's configuration will allow for forwarding messages. We are awaiting for Slack's platform team to address the issue on their end and we're investigating a potential workaround on the EnjoyHQ side of things.
  • Time: April 16, 2021, 2:08 p.m.
    Status: Identified
    Update: We continue working with the Slack team on addressing the issue. As a workaround, please disable any tags or properties in your Slack integration's configuration - this will bypass the limit in Slack form submissions, and allow for forwarding messages.
  • Time: April 15, 2021, 4:41 p.m.
    Status: Identified
    Update: We have received reports that some messages cannot be forwarded from Slack to EnjoyHQ. We're working with Slack's platform team to resolve the issue.

Updates:

  • Time: April 5, 2021, 4:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2021, 4:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 5, 2021, 4:16 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: April 5, 2021, 3:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2021, 1:15 p.m.
    Status: Monitoring
    Update: We have resolved an issue affecting our search infrastructure and are now monitoring the recovery progress. All your documents, classification, and project data is safe, and it should be visible now.

Updates:

  • Time: April 5, 2021, 12:27 p.m.
    Status: Resolved
    Update: Our search infrastructure is experiencing an outage - all new data won't be searchable until it's resolved.

Updates:

  • Time: March 2, 2021, 3:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 27, 2021, 8:15 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 27, 2021, 7:30 p.m.
    Status: Monitoring
    Update: The issue has been resolved - if you run into any issues when uploading the files, please refresh your browser tab and try again.
  • Time: Feb. 27, 2021, 12:13 a.m.
    Status: Identified
    Update: Video and audio file uploads and processing is no functional at the moment. We are working on a remediation.

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Frequently Asked Questions - EnjoyHQ

Is there a EnjoyHQ outage?
The current status of EnjoyHQ is: Systems Active
Where can I find the official status page of EnjoyHQ?
The official status page for EnjoyHQ is here
How can I get notified if EnjoyHQ is down or experiencing an outage?
To get notified of any status changes to EnjoyHQ, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of EnjoyHQ every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does EnjoyHQ do?
EnjoyHQ is a user research platform for UX teams to centralize, organize, and share research data and findings efficiently.

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