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Is there an Envoy outage?

Envoy status: Systems Active

Last checked: 18 seconds ago

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Envoy outages and incidents

Outage and incident data over the last 30 days for Envoy.

There have been 1 outages or incidents for Envoy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Envoy

Outlogger tracks the status of these components for Xero:

Deliveries Active
Desks Active
Envoy dashboard Active
Mobile Active
Rooms Active
Visitor registration Active
AWS autoscaling-us-east-1 Active
AWS ec2-us-east-1 Active
AWS eks-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
AWS redshift-us-east-1 Active
AWS rekognition-us-east-1 Active
AWS s3-us-standard Active
AWS s3-us-west-2 Active
Chargebee API Active
Cloudflare API Active
Cloudflare API Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Dashboard Active
Cloudflare Load Balancing and Monitoring Active
Heroku Active
SendGrid API Active
Stripe API Active
Auto Check-in via Access Control Active
Brivo Active
Chargebee Email Active
Slack notifications Active
Email notifications Active
Push notifications Active
SMS notifications Active
Component Status
Deliveries Active
Desks Active
Envoy dashboard Active
Mobile Active
Rooms Active
Visitor registration Active
Active
AWS autoscaling-us-east-1 Active
AWS ec2-us-east-1 Active
AWS eks-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
AWS redshift-us-east-1 Active
AWS rekognition-us-east-1 Active
AWS s3-us-standard Active
AWS s3-us-west-2 Active
Chargebee API Active
Cloudflare API Active
Cloudflare API Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Dashboard Active
Cloudflare Load Balancing and Monitoring Active
Heroku Active
SendGrid API Active
Stripe API Active
Active
Auto Check-in via Access Control Active
Brivo Active
Chargebee Email Active
Slack notifications Active
Active
Email notifications Active
Push notifications Active
SMS notifications Active

Latest Envoy outages and incidents.

View the latest incidents for Envoy and check for official updates:

Updates:

  • Time: April 3, 2023, 12:39 a.m.
    Status: Resolved
    Update: This incident has been resolved, our engineering team is monitoring the status closely.
  • Time: April 3, 2023, 12:25 a.m.
    Status: Monitoring
    Update: This incident has been resolved, our engineering team is monitoring the status closely
  • Time: April 2, 2023, 11:37 p.m.
    Status: Investigating
    Update: Our team has identified an issue with scheduling and booking desks Our engineering team is working to identify the root cause and implement a solution.

Updates:

  • Time: March 22, 2023, 3:05 a.m.
    Status: Resolved
    Update: The issue has been resolved by Twilio.
  • Time: March 22, 2023, 12:24 a.m.
    Status: Monitoring
    Update: We are currently experiencing delays with delivering SMS notifications due to Twilio, our SMS service provider. Please see https://status.twilio.com/ for additional details.

Updates:

  • Time: March 19, 2023, 9:39 p.m.
    Status: Resolved
    Update: This incident has been resolved and functionality to our core analytics pages has been restored; please note that embedded reports will specifically be unavailable until further notice.
  • Time: March 19, 2023, 7:24 p.m.
    Status: Identified
    Update: The following Analytics pages are currently being affected by this disruption. Protect Location Analytics Visitors Location Analytics Visitors Visitor/Invites Export Deliveries Location Analytics Desks Location Analytics Protect Global Analytics Visitors Global Analytics Visitors Global Scheduled Reports Desks Global Analytics
  • Time: March 19, 2023, 6:19 p.m.
    Status: Investigating
    Update: We are currently experiencing a disruption of service to our analytics components. Our engineering team is working to identify a fix; additional updates will be provided as soon as possible.

Updates:

  • Time: March 9, 2023, 4:49 a.m.
    Status: Resolved
    Update: The issue with Meetings booked/deleted through the calendar does not show on iPad without manually refreshing the iPad has been resolved!
  • Time: March 8, 2023, 11:01 p.m.
    Status: Identified
    Update: Our Team has identified the issue and a fix has been pushed.
  • Time: March 8, 2023, 6:44 p.m.
    Status: Investigating
    Update: We are aware of an issue with Meetings booked/deleted through the calendar does not show on iPad without manually refreshing the iPad. This is under investigation.

Updates:

  • Time: March 3, 2023, 10:58 p.m.
    Status: Resolved
    Update: This incident has been resolved; please note that customers with an ad-blocker will be unable to leverage the chat messenger within the Dashboard unless bypassed for the time being.
  • Time: March 3, 2023, 8:05 p.m.
    Status: Monitoring
    Update: A fix has been released to resurface the live chat messenger within the Envoy Dashboard and we'll be monitoring this issue moving forward; please note customers with an ad blocker ON will still be unable to view the live chat messenger icon within dashboard.envoy.com at the moment.
  • Time: March 3, 2023, 7:29 p.m.
    Status: Identified
    Update: The issue with the Intercom web messenger (dashboard.envoy.com) has been identified and a fix is being prepared shortly.
  • Time: March 3, 2023, 4:38 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the support messenger missing from the Envoy dashboard; in the interim, please leverage the chat icon located on https://envoy.help/en/

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Frequently Asked Questions - Envoy

Is there a Envoy outage?
The current status of Envoy is: Systems Active
Where can I find the official status page of Envoy?
The official status page for Envoy is here
How can I get notified if Envoy is down or experiencing an outage?
To get notified of any status changes to Envoy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Envoy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Envoy do?
Envoy is a comprehensive platform that integrates workplace tools and data to ensure seamless and secure operations.

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