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Is there an Envoy outage?

Envoy status: Systems Active

Last checked: 6 minutes ago

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Envoy outages and incidents

Outage and incident data over the last 30 days for Envoy.

There have been 1 outages or incidents for Envoy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Envoy

Outlogger tracks the status of these components for Xero:

Deliveries Active
Desks Active
Envoy dashboard Active
Mobile Active
Rooms Active
Visitor registration Active
AWS autoscaling-us-east-1 Active
AWS ec2-us-east-1 Active
AWS eks-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
AWS redshift-us-east-1 Active
AWS rekognition-us-east-1 Active
AWS s3-us-standard Active
AWS s3-us-west-2 Active
Chargebee API Active
Cloudflare API Active
Cloudflare API Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Dashboard Active
Cloudflare Load Balancing and Monitoring Active
Heroku Active
SendGrid API Active
Stripe API Active
Auto Check-in via Access Control Active
Brivo Active
Chargebee Email Active
Slack notifications Active
Email notifications Active
Push notifications Active
SMS notifications Active
Component Status
Deliveries Active
Desks Active
Envoy dashboard Active
Mobile Active
Rooms Active
Visitor registration Active
Active
AWS autoscaling-us-east-1 Active
AWS ec2-us-east-1 Active
AWS eks-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
AWS redshift-us-east-1 Active
AWS rekognition-us-east-1 Active
AWS s3-us-standard Active
AWS s3-us-west-2 Active
Chargebee API Active
Cloudflare API Active
Cloudflare API Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Dashboard Active
Cloudflare Load Balancing and Monitoring Active
Heroku Active
SendGrid API Active
Stripe API Active
Active
Auto Check-in via Access Control Active
Brivo Active
Chargebee Email Active
Slack notifications Active
Active
Email notifications Active
Push notifications Active
SMS notifications Active

Latest Envoy outages and incidents.

View the latest incidents for Envoy and check for official updates:

Updates:

  • Time: Aug. 18, 2023, 6:40 p.m.
    Status: Resolved
    Update: The issue has been resolved
  • Time: Aug. 18, 2023, 6:15 p.m.
    Status: Investigating
    Update: We are aware of the issue with SMS notifications not being sent. Our team is currently investigating the issue.

Updates:

  • Time: July 18, 2023, 11:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2023, 11:34 p.m.
    Status: Investigating
    Update: We are currently experiencing a delay in sending notifications. Our team is actively working on resolving the issue. We appreciate your patience

Updates:

  • Time: June 13, 2023, 10:52 p.m.
    Status: Resolved
    Update: The issue with our upstream vendor AWS has been resolved. If you require any help, please don't hesitate to contact Envoy support.
  • Time: June 13, 2023, 9:46 p.m.
    Status: Monitoring
    Update: AWS (Our Upstream Vendor) has resolved some of the issues they are still working on processing the backlog of events. We will continue to monitor our systems. If you are seeing an issue, please contact Envoy support.
  • Time: June 13, 2023, 8:01 p.m.
    Status: Investigating
    Update: We are continuing to monitor possible degraded performance across our product as AWS expanded the list of affected services: https://health.aws.amazon.com/health/status

Updates:

  • Time: May 10, 2023, 2:16 p.m.
    Status: Resolved
    Update: Happy to report that the issue has been resolved. If you encounter any further issues, please don't hesitate to contact Envoy support for assistance.
  • Time: May 10, 2023, 1:12 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are monitoring our systems.
  • Time: May 10, 2023, 12:07 p.m.
    Status: Investigating
    Update: We are looking into the issue of users getting the message “something went wrong” when using the Envoy Mobile App.

Updates:

  • Time: May 2, 2023, 3:50 a.m.
    Status: Resolved
    Update: We have identified and rolled out a fix to address the disruption to both the Envoy Mobile App & Dashboard; please reach out to Envoy Support via [email protected] or the live chat messenger should further issues persist.
  • Time: May 2, 2023, 2:18 a.m.
    Status: Identified
    Update: We are currently aware of the issue with the mobile app not being responsive. This is also causing slow load times on our web dashboard. We have identified the cause and are working towards a resolution. We will provide another update as soon as available.
  • Time: May 2, 2023, 12:58 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 2, 2023, 12:58 a.m.
    Status: Investigating
    Update: We are currently aware of the issue with the Envoy Mobile App not being responsive. Our team is currently investigating and will provide an update shortly.

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Frequently Asked Questions - Envoy

Is there a Envoy outage?
The current status of Envoy is: Systems Active
Where can I find the official status page of Envoy?
The official status page for Envoy is here
How can I get notified if Envoy is down or experiencing an outage?
To get notified of any status changes to Envoy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Envoy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Envoy do?
Envoy is a comprehensive platform that integrates workplace tools and data to ensure seamless and secure operations.

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