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Is there an EverTrue outage?

EverTrue status: Systems Active

Last checked: 6 minutes ago

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EverTrue outages and incidents

Outage and incident data over the last 30 days for EverTrue.

There have been 3 outages or incidents for EverTrue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EverTrue

Outlogger tracks the status of these components for Xero:

Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Public API Active
Web Application Active
Component Status
Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Active
Public API Active
Web Application Active

Latest EverTrue outages and incidents.

View the latest incidents for EverTrue and check for official updates:

Updates:

  • Time: Jan. 13, 2021, 11:02 p.m.
    Status: Resolved
    Update: The incident has been resolved and email notifications should be received as expected. Please reach out to [email protected] if you have any questions.
  • Time: Jan. 13, 2021, 11:02 p.m.
    Status: Resolved
    Update: The incident has been resolved and email notifications should be received as expected. Please reach out to [email protected] if you have any questions.
  • Time: Jan. 13, 2021, 7:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the performance. If you have any questions, please reach out to [email protected]
  • Time: Jan. 13, 2021, 7:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the performance. If you have any questions, please reach out to [email protected]
  • Time: Jan. 13, 2021, 2:59 p.m.
    Status: Identified
    Update: We have identified the cause of the issue and are working towards a resolution. If you have any questions, please reach out to [email protected]
  • Time: Jan. 13, 2021, 2:59 p.m.
    Status: Identified
    Update: We have identified the cause of the issue and are working towards a resolution. If you have any questions, please reach out to [email protected]
  • Time: Jan. 13, 2021, 2:27 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is causing a delay in some email notifications from EverTrue from being received.
  • Time: Jan. 13, 2021, 2:27 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is causing a delay in some email notifications from EverTrue from being received.

Updates:

  • Time: Nov. 25, 2020, 11:01 p.m.
    Status: Resolved
    Update: This incident has been resolved. If you experience any issues please reach out to [email protected].
  • Time: Nov. 25, 2020, 6:59 p.m.
    Status: Monitoring
    Update: The platforms have stabilized and we are monitoring the results.
  • Time: Nov. 25, 2020, 3:55 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is causing latency and errors in both the Core platform (app.evertrue.com) and the Volunteer platform (volunteer.evertrue.com). Users may notice general slowness or receive server errors in some cases. If you have any questions please contact [email protected]

Updates:

  • Time: Nov. 25, 2020, 11:01 p.m.
    Status: Resolved
    Update: This incident has been resolved. If you experience any issues please reach out to [email protected].
  • Time: Nov. 25, 2020, 6:59 p.m.
    Status: Monitoring
    Update: The platforms have stabilized and we are monitoring the results.
  • Time: Nov. 25, 2020, 3:55 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is causing latency and errors in both the Core platform (app.evertrue.com) and the Volunteer platform (volunteer.evertrue.com). Users may notice general slowness or receive server errors in some cases. If you have any questions please contact [email protected]

Updates:

  • Time: Nov. 4, 2020, 3:54 p.m.
    Status: Resolved
    Update: This incident has been resolved. If you have any questions, please reach out to [email protected]
  • Time: Nov. 4, 2020, 2:29 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Please reach out to [email protected] if you have any questions.
  • Time: Nov. 3, 2020, 3:14 p.m.
    Status: Investigating
    Update: We are investigating an issue which is causing delays, or in some cases failures, in exports of constituent data (exports from Constituents tab of app.evertrue.com) and interactions exports (Interactions and Volunteer Interactions, both scheduled exports and those manually run from Settings > Export Data in app.evertrue.com). Other export types (proposals, RM and Volunteer assignments, enrichment, approved contact updates) are not affected and are running as expected. If you have any questions please reach out to [email protected]

Updates:

  • Time: Nov. 4, 2020, 3:54 p.m.
    Status: Resolved
    Update: This incident has been resolved. If you have any questions, please reach out to [email protected]
  • Time: Nov. 4, 2020, 2:29 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Please reach out to [email protected] if you have any questions.
  • Time: Nov. 3, 2020, 3:14 p.m.
    Status: Investigating
    Update: We are investigating an issue which is causing delays, or in some cases failures, in exports of constituent data (exports from Constituents tab of app.evertrue.com) and interactions exports (Interactions and Volunteer Interactions, both scheduled exports and those manually run from Settings > Export Data in app.evertrue.com). Other export types (proposals, RM and Volunteer assignments, enrichment, approved contact updates) are not affected and are running as expected. If you have any questions please reach out to [email protected]

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Frequently Asked Questions - EverTrue

Is there a EverTrue outage?
The current status of EverTrue is: Systems Active
Where can I find the official status page of EverTrue?
The official status page for EverTrue is here
How can I get notified if EverTrue is down or experiencing an outage?
To get notified of any status changes to EverTrue, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of EverTrue every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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