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Outage and incident data over the last 30 days for Eway.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Eway Gateways | Active |
Eway Sandbox | Active |
Eway Settlement | Active |
Eway Website | Active |
MyEway | Active |
Rapid API | Performance Issues |
Shopping Cart Integrations | Active |
Shopify | Active |
WooCommerce | Active |
View the latest incidents for Eway and check for official updates:
Description: Eway experienced an unexpected disruption for about 10 min between 11:25 - 11:30 and 12:00 - 12:05 AEST to our Rapid API payment service due to an issue with one of our upstream providers. This issue is primarily impacting gateway merchants that use an acquiring bank supported via the MPGS bank connector. These financial institutions are CBA and Bendigo Bank. If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business. Regards The Eway Team
Status: Resolved
Impact: None | Started At: May 9, 2024, 2:48 a.m.
Description: Eway experienced an unexpected disruption for about 10 min between 11:25 - 11:30 and 12:00 - 12:05 AEST to our Rapid API payment service due to an issue with one of our upstream providers. This issue is primarily impacting gateway merchants that use an acquiring bank supported via the MPGS bank connector. These financial institutions are CBA and Bendigo Bank. If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business. Regards The Eway Team
Status: Resolved
Impact: None | Started At: May 9, 2024, 2:48 a.m.
Description: Eway support teams can confirm the settlement reports are now available in MYeWAY portal We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team
Status: Resolved
Impact: Minor | Started At: April 8, 2024, 1 a.m.
Description: Eway support teams can confirm the settlement reports are now available in MYeWAY portal We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team
Status: Resolved
Impact: Minor | Started At: April 8, 2024, 1 a.m.
Description: Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated. Previously failed payments can be processed again. We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team
Status: Resolved
Impact: Major | Started At: March 25, 2024, 9:30 p.m.
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