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Is there an Exosite outage?

Exosite status: Systems Active

Last checked: 3 minutes ago

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Exosite outages and incidents

Outage and incident data over the last 30 days for Exosite.

There have been 2 outages or incidents for Exosite in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Exosite

Outlogger tracks the status of these components for Xero:

Documentation Site - docs.exosite.io Active
ExoSense Device Simulator Active
Exosite Account & Billing Management Application Active
Exosite Support Site - support.exosite.com Active
ExoSense® Active
ExoSense User Authentication Service Active
Murano Device API / IoT Connectors Active
Murano Event System Active
Murano Key/Value Store Service Active
Murano Platform Active
Murano Time Series Service Active
Murano User Service Active
Murano Web Service Active
One Platform / API Active
Portals Web Interface / Portals API Active
Component Status
Documentation Site - docs.exosite.io Active
ExoSense Device Simulator Active
Exosite Account & Billing Management Application Active
Exosite Support Site - support.exosite.com Active
Active
ExoSense® Active
ExoSense User Authentication Service Active
Active
Murano Device API / IoT Connectors Active
Murano Event System Active
Murano Key/Value Store Service Active
Murano Platform Active
Murano Time Series Service Active
Murano User Service Active
Murano Web Service Active
Active
One Platform / API Active
Portals Web Interface / Portals API Active

Latest Exosite outages and incidents.

View the latest incidents for Exosite and check for official updates:

Updates:

  • Time: June 12, 2020, 10:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 12, 2020, 8:21 p.m.
    Status: Monitoring
    Update: We are continuing to work on this problem which is causing degraded performance on ExoSense.
  • Time: June 12, 2020, 7:39 p.m.
    Status: Monitoring
    Update: The affected services are running normal. We will be continuing to monitor.
  • Time: June 12, 2020, 6:43 p.m.
    Status: Investigating
    Update: We continue to work on this problem. At this time, we have a major outage on Murano Webservice (i.e. API endpoints) and the ExoSense application instances.
  • Time: June 12, 2020, 6:06 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 12, 2020, 5:46 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 12, 2020, 5:27 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 7, 2020, 1:35 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 6, 2020, 11:09 p.m.
    Status: Identified
    Update: General availability of the One Platform API has been restored. Device client scripts are going through a staged loading process. We will update this status when that process is complete.
  • Time: June 6, 2020, 9:13 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 6, 2020, 8:06 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 6, 2020, 7:17 p.m.
    Status: Investigating
    Update: We are currently investigating a significant disruption with our One Platform service. This platform is currently not processing any device requests or scripts.

Updates:

  • Time: June 7, 2020, 1:35 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 6, 2020, 11:09 p.m.
    Status: Identified
    Update: General availability of the One Platform API has been restored. Device client scripts are going through a staged loading process. We will update this status when that process is complete.
  • Time: June 6, 2020, 9:13 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 6, 2020, 8:06 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 6, 2020, 7:17 p.m.
    Status: Investigating
    Update: We are currently investigating a significant disruption with our One Platform service. This platform is currently not processing any device requests or scripts.

Updates:

  • Time: June 4, 2020, 4:37 p.m.
    Status: Resolved
    Update: ExoSense data processing times have maintained normal levels. We are taking steps to ensure the cause of the increase in latency does not occur again - don't hesitate to reach out to your Account Representative if you have any questions.
  • Time: June 4, 2020, 4:37 p.m.
    Status: Resolved
    Update: ExoSense data processing times have maintained normal levels. We are taking steps to ensure the cause of the increase in latency does not occur again - don't hesitate to reach out to your Account Representative if you have any questions.
  • Time: June 4, 2020, 4:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are seeing processing times return to normal. We will continue to monitor the situation closely.
  • Time: June 4, 2020, 4:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are seeing processing times return to normal. We will continue to monitor the situation closely.
  • Time: June 4, 2020, 3:20 p.m.
    Status: Identified
    Update: We have identified that the processing of new data in ExoSense is currently delayed. The cause has been identified and we are working to restore normal performance levels. We will post another update as the situation changes.
  • Time: June 4, 2020, 3:20 p.m.
    Status: Identified
    Update: We have identified that the processing of new data in ExoSense is currently delayed. The cause has been identified and we are working to restore normal performance levels. We will post another update as the situation changes.

Updates:

  • Time: May 23, 2020, 9:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2020, 8:50 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 23, 2020, 7:11 a.m.
    Status: Identified
    Update: We have reports of partial scripting degradation in the One Platform that may impact certain customers and are working on a fix.

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Frequently Asked Questions - Exosite

Is there a Exosite outage?
The current status of Exosite is: Systems Active
Where can I find the official status page of Exosite?
The official status page for Exosite is here
How can I get notified if Exosite is down or experiencing an outage?
To get notified of any status changes to Exosite, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Exosite every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Exosite do?
Exosite offers an IoT platform for remote condition monitoring, asset management, and maintenance in industrial settings.

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