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Is there an Exosite outage?

Exosite status: Systems Active

Last checked: 5 minutes ago

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Exosite outages and incidents

Outage and incident data over the last 30 days for Exosite.

There have been 2 outages or incidents for Exosite in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Exosite

Outlogger tracks the status of these components for Xero:

Documentation Site - docs.exosite.io Active
ExoSense Device Simulator Active
Exosite Account & Billing Management Application Active
Exosite Support Site - support.exosite.com Active
ExoSense® Active
ExoSense User Authentication Service Active
Murano Device API / IoT Connectors Active
Murano Event System Active
Murano Key/Value Store Service Active
Murano Platform Active
Murano Time Series Service Active
Murano User Service Active
Murano Web Service Active
One Platform / API Active
Portals Web Interface / Portals API Active
Component Status
Documentation Site - docs.exosite.io Active
ExoSense Device Simulator Active
Exosite Account & Billing Management Application Active
Exosite Support Site - support.exosite.com Active
Active
ExoSense® Active
ExoSense User Authentication Service Active
Active
Murano Device API / IoT Connectors Active
Murano Event System Active
Murano Key/Value Store Service Active
Murano Platform Active
Murano Time Series Service Active
Murano User Service Active
Murano Web Service Active
Active
One Platform / API Active
Portals Web Interface / Portals API Active

Latest Exosite outages and incidents.

View the latest incidents for Exosite and check for official updates:

Updates:

  • Time: Sept. 2, 2022, 3:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 2, 2022, 3:16 a.m.
    Status: Monitoring
    Update: All customer domains are now operational. We will continue to closely monitor the status.
  • Time: Sept. 2, 2022, 2:35 a.m.
    Status: Identified
    Update: We have mitigated the issue for most customers. We will continue to monitor and provide updates.
  • Time: Sept. 2, 2022, 1:24 a.m.
    Status: Investigating
    Update: We are continuing to investigate an issue impacting Portals availability. One Platform, Murano, and ExoSense are not affected.
  • Time: Sept. 1, 2022, 10:50 p.m.
    Status: Investigating
    Update: We are currently investigating availability of Portals domains. Murano is not affected.

Updates:

  • Time: Sept. 2, 2022, 3:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 2, 2022, 3:16 a.m.
    Status: Monitoring
    Update: All customer domains are now operational. We will continue to closely monitor the status.
  • Time: Sept. 2, 2022, 2:35 a.m.
    Status: Identified
    Update: We have mitigated the issue for most customers. We will continue to monitor and provide updates.
  • Time: Sept. 2, 2022, 1:24 a.m.
    Status: Investigating
    Update: We are continuing to investigate an issue impacting Portals availability. One Platform, Murano, and ExoSense are not affected.
  • Time: Sept. 1, 2022, 10:50 p.m.
    Status: Investigating
    Update: We are currently investigating availability of Portals domains. Murano is not affected.

Updates:

  • Time: June 16, 2022, 8:31 p.m.
    Status: Resolved
    Update: Murano and ExoSense email service has been restored
  • Time: June 16, 2022, 8 p.m.
    Status: Monitoring
    Update: We have partially restored email service although emails may be delayed for a time period.
  • Time: June 16, 2022, 7:29 p.m.
    Status: Identified
    Update: We've identified the conflict and are working to reestablish email notifications sent from Murano solutions / ExoSense instances using Exosite's default email service.
  • Time: June 16, 2022, 5:13 p.m.
    Status: Investigating
    Update: We are experiencing an issue with our default Murano email service provider. This applies to ExoSense instances and Murano solutions using the email service with default settings, emails are not being successfully sent. ExoSense instances and other Murano solutions that have configured their own SMTP server will continue to work normally and are not affected.

Updates:

  • Time: June 16, 2022, 8:31 p.m.
    Status: Resolved
    Update: Murano and ExoSense email service has been restored
  • Time: June 16, 2022, 8 p.m.
    Status: Monitoring
    Update: We have partially restored email service although emails may be delayed for a time period.
  • Time: June 16, 2022, 7:29 p.m.
    Status: Identified
    Update: We've identified the conflict and are working to reestablish email notifications sent from Murano solutions / ExoSense instances using Exosite's default email service.
  • Time: June 16, 2022, 5:13 p.m.
    Status: Investigating
    Update: We are experiencing an issue with our default Murano email service provider. This applies to ExoSense instances and Murano solutions using the email service with default settings, emails are not being successfully sent. ExoSense instances and other Murano solutions that have configured their own SMTP server will continue to work normally and are not affected.

Updates:

  • Time: May 27, 2022, 4:51 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 27, 2022, 4:27 a.m.
    Status: Monitoring
    Update: The upstream outage has been resolved.
  • Time: May 27, 2022, 3:07 a.m.
    Status: Identified
    Update: We have mitigated the affect of the upstream outage and will continue to monitor the systems while upstream remains in a degraded state.
  • Time: May 27, 2022, 2:46 a.m.
    Status: Identified
    Update: We are aware of an upstream provider outage affecting multiple Murano services. New solution deployments are affected. Login to ExoHome and other Murano solutions are affected.

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Frequently Asked Questions - Exosite

Is there a Exosite outage?
The current status of Exosite is: Systems Active
Where can I find the official status page of Exosite?
The official status page for Exosite is here
How can I get notified if Exosite is down or experiencing an outage?
To get notified of any status changes to Exosite, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Exosite every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Exosite do?
Exosite offers an IoT platform for remote condition monitoring, asset management, and maintenance in industrial settings.

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