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Is there an Explo outage?

Explo status: Systems Active

Last checked: a minute ago

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Explo outages and incidents

Outage and incident data over the last 30 days for Explo.

There have been 0 outages or incidents for Explo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Explo

Outlogger tracks the status of these components for Xero:

Embedded Dashboards Active
Explo Report Builder Active
Explo Site Active
Exports: Email delivery Active
Exports: Image and PDF format Active
External API Active
GovCloud Data Connector Active
Customer Data Access Active
Dashboard Embeds Active
Report Builder Embeds Active
Tabular Exports Active
Customer Data Access Active
Dashboard Embeds Active
Report Builder Embeds Active
Tabular Exports Active
Component Status
Embedded Dashboards Active
Explo Report Builder Active
Explo Site Active
Exports: Email delivery Active
Exports: Image and PDF format Active
External API Active
GovCloud Data Connector Active
Active
Customer Data Access Active
Dashboard Embeds Active
Report Builder Embeds Active
Tabular Exports Active
Active
Customer Data Access Active
Dashboard Embeds Active
Report Builder Embeds Active
Tabular Exports Active

Latest Explo outages and incidents.

View the latest incidents for Explo and check for official updates:

Updates:

  • Time: March 1, 2024, 9:46 p.m.
    Status: Postmortem
    Update: Upon investigating our query runner, we found issues with high memory usage under extreme load that exponentially backed up our query queue. We have resolved issues here, and have additionally increased resources to handle higher load on our query runners.
  • Time: March 1, 2024, 9:46 p.m.
    Status: Resolved
    Update: Abnormally high load on our dashboards caused increased query latency for all customers. External effect was dashboards timing out or otherwise taking longer than expected to load data

Updates:

  • Time: Jan. 10, 2024, 2:54 p.m.
    Status: Resolved
    Update: An outage occurred where embedded report builders using the web component would not load. This outage was resolved within ten minutes, and refreshing the page would resolve the issue.

Updates:

  • Time: Nov. 17, 2023, 7:28 p.m.
    Status: Postmortem
    Update: We are planning to improve automated testing for our web component into the deploy pipeline to improve reliability. Mechanisms put in place to update this page more frequently to reflect Explo’s status.
  • Time: Nov. 17, 2023, 7:27 p.m.
    Status: Resolved
    Update: An incident occurred that caused embeds using web components to not load. This outage lasted for an hour and a half before the fix was deployed. Refreshing the page after the fix was deployed would resolve the issue.

Updates:

  • Time: Nov. 21, 2022, 9:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 21, 2022, 7:14 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: Nov. 21, 2022, 5:45 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 21, 2022, 4:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 21, 2022, 4:48 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where PDF downloads of a data table do not show full data

Updates:

  • Time: Nov. 18, 2022, 4:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2022, 4:22 p.m.
    Status: Identified
    Update: The issue has been identified and should be resolved within the next 30 minutes.
  • Time: Nov. 18, 2022, 3:29 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Explo

Is there a Explo outage?
The current status of Explo is: Systems Active
Where can I find the official status page of Explo?
The official status page for Explo is here
How can I get notified if Explo is down or experiencing an outage?
To get notified of any status changes to Explo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Explo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Explo do?
Explo offers embedded analytics and data reporting solutions to streamline data sharing with end-users, reducing time and cost. Integrate, visualize, and share data seamlessly.

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