Is there an FloQast outage?

FloQast status: Systems Active

Last checked: 8 minutes ago

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FloQast outages and incidents

Outage and incident data over the last 30 days for FloQast.

There have been 3 outages or incidents for FloQast in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FloQast

Outlogger tracks the status of these components for Xero:

Login Active
Page Load Active
Admin Settings Active
Analytics Active
AutoRec Amortization Active
AutoRec Matching Active
Checklist Active
Dashboard Active
Flux Analysis Active
Folders & Replication Active
Notifications: Email, Slack, Teams Active
Reconciliations Active
ReMind Active
Review Notes Active
Box API Active
Business Central API Active
Dropbox API Active
Egnyte API Active
FloQast Connect: SFTP Server Active
Google Drive API Active
Intacct API Active
Netsuite API Active
OneDrive API Active
QBO API Active
Workiva API Active
Component Status
Active
Login Active
Page Load Active
Active
Admin Settings Active
Analytics Active
AutoRec Amortization Active
AutoRec Matching Active
Checklist Active
Dashboard Active
Flux Analysis Active
Folders & Replication Active
Notifications: Email, Slack, Teams Active
Reconciliations Active
ReMind Active
Review Notes Active
Active
Box API Active
Business Central API Active
Dropbox API Active
Egnyte API Active
FloQast Connect: SFTP Server Active
Google Drive API Active
Intacct API Active
Netsuite API Active
OneDrive API Active
QBO API Active
Workiva API Active

Latest FloQast outages and incidents.

View the latest incidents for FloQast and check for official updates:

Updates:

  • Time: July 17, 2023, 4:38 p.m.
    Status: Resolved
    Update: The issue affecting the Reconciliations tab has been resolved, and the page should be fully functional again for all users!
  • Time: July 17, 2023, 4:36 p.m.
    Status: Identified
    Update: An issue loading the Reconciliations tab is currently affecting all clients, resulting in "Something went wrong, status 500" errors. A cause has been identified and is currently being remediated.

Updates:

  • Time: March 30, 2023, 3:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 30, 2023, 12:10 a.m.
    Status: Investigating
    Update: We are currently investigating reports of slow and failing Refreshes within the application. Updates will be posted here as the investigation by Engineering progresses!

Updates:

  • Time: Jan. 3, 2023, 11:04 p.m.
    Status: Resolved
    Update: Refresh attempts should complete at typical speeds at this time, and all previously queued Refreshes have been processed successfully! If you observe any further delays or related errors with the Refresh, please don't hesitate to contact [email protected] for continued assistance.
  • Time: Jan. 3, 2023, 8:24 p.m.
    Status: Monitoring
    Update: We have identified the probable cause of the queue delay, and additional resources have been deployed to process outstanding Refresh requests. The original root cause is unrelated to the Refresh process, but shared database resources were being consumed and therefore delaying Refresh processing. At this time, Refreshes should still be completing 100% but hopefully at an increased rate. We will continue to work on full remediation and update about a return to full-speed Refreshes.
  • Time: Jan. 3, 2023, 5:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue causing Refreshes to complete slowly. At this time we can confirm that Refreshes are reaching 100% completion, but at a delayed rate. In addition to debugging the root cause, we are scaling up resources to help complete the existing queue since it is larger than normal due to accumulated prolonged Refreshes.
  • Time: Jan. 3, 2023, 5:13 p.m.
    Status: Investigating
    Update: We are currently investigating reports of Refresh times being delayed. At this time it appears that refreshes are reaching 100% completion, but are proceeding at a rate slower than typically observed. Further updates will be posted here ASAP! In the meantime, users are encouraged to let any pending Refreshes reach completion before retrying the Refresh (doubling/tripling/etc of attempts may cause organic concurrency delays with ERP and/or Storage Provider APIs)

Updates:

  • Time: Nov. 8, 2022, 6:47 p.m.
    Status: Resolved
    Update: All pages should load at this time! If you have an active FloQast session, you may need to refresh your browser to reload the current page. Note on cause: A recent release inadvertently limited a particular endpoint to a range of IP addresses reserved for an internal VPN. End-users attempting to access from their external IP address were not able to load the endpoint, leading to a blank page. External IP ranges are now permissible for this endpoint, as intended, so pages should fully load.
  • Time: Nov. 8, 2022, 6:34 p.m.
    Status: Identified
    Update: Our engineering team has identified a firewall issue that is causing certain tabs (Folders, Checklist, etc.) to load as blank pages within the application. A potential resolution is currently being tested right now -- updates on next steps and/or resolution will be shared ASAP!

Updates:

  • Time: Nov. 2, 2022, 4:58 a.m.
    Status: Resolved
    Update: A fix has been deployed, and all affected users should have full functionality restored within the app at this time!
  • Time: Nov. 2, 2022, 2:48 a.m.
    Status: Identified
    Update: Some users are currently experiencing a "500 - Internal Server Error" upon initial login to the application. FloQast engineering has identified the cause of the error and is actively working on a fix to resolve the error for all affected users.

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Frequently Asked Questions - FloQast

Is there a FloQast outage?
The current status of FloQast is: Systems Active
Where can I find the official status page of FloQast?
The official status page for FloQast is here
How can I get notified if FloQast is down or experiencing an outage?
To get notified of any status changes to FloQast, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FloQast every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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