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Is there an FormAssembly outage?

FormAssembly status: Systems Active

Last checked: 4 minutes ago

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FormAssembly outages and incidents

Outage and incident data over the last 30 days for FormAssembly.

There have been 0 outages or incidents for FormAssembly in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FormAssembly

Outlogger tracks the status of these components for Xero:

API Active
Autosuggest service Active
Background services Active
Emails Active
FormAssembly Basic Active
FormAssembly.com Active
FormAssembly Compliance Active
FormAssembly Enterprise Active
FormAssembly Essentials Active
FormAssembly Government Active
FormAssembly Professional/Premier Active
FormAssembly Team Active
Salesforce Connector Active
Salesforce Marketing Cloud Connector Active
Salesforce Prefill Connector Active
Component Status
API Active
Autosuggest service Active
Background services Active
Emails Active
FormAssembly Basic Active
FormAssembly.com Active
FormAssembly Compliance Active
FormAssembly Enterprise Active
FormAssembly Essentials Active
FormAssembly Government Active
FormAssembly Professional/Premier Active
FormAssembly Team Active
Active
Salesforce Connector Active
Salesforce Marketing Cloud Connector Active
Salesforce Prefill Connector Active

Latest FormAssembly outages and incidents.

View the latest incidents for FormAssembly and check for official updates:

Updates:

  • Time: Oct. 11, 2024, 7:20 p.m.
    Status: Resolved
    Update: A fix has been implemented. This incident has been resolved and all legacy workflows should be working as expected.
  • Time: Oct. 11, 2024, 5:32 p.m.
    Status: Identified
    Update: We identified an issue with the legacy workflow feature available on small subset of accounts. This issue causes the redirect from form-to-form to cease working as expected and ends the workflow prematurely. Our team is aware of the issue and currently working on a fix.

Updates:

  • Time: Oct. 2, 2024, 5:55 p.m.
    Status: Resolved
    Update: This incident has been resolved, and functionality has been restored to forms, workflows, and the Admin Dashboard. If you experience any further issues, please contact our support team at [email protected]
  • Time: Oct. 2, 2024, 5:15 p.m.
    Status: Identified
    Update: We are actively working on a fix for this issue.
  • Time: Oct. 2, 2024, 5:12 p.m.
    Status: Identified
    Update: At approximately 1:00 pm EST, our team identified an issue in which the Admin Dashboard cannot be accessed, as well as some forms and workflows. Our primary support form is also being affected by this issue. Please monitor this page and/or reach out to [email protected] for direct assistance in the meantime.

Updates:

  • Time: Sept. 23, 2024, 6:55 p.m.
    Status: Resolved
    Update: A segment of accounts reported issues with their Email Notifications and After Submit Salesforce connector not running since 09/20/2024 at approximately 2:20 PM EST. This incident has been resolved as of 09/23/2024 at approximately 2:00 PM EST. Currently, Notifications and After Submit Salesforce connectors are running as expected.

Updates:

  • Time: Aug. 27, 2024, 8:59 p.m.
    Status: Resolved
    Update: Starting on August 5th, a small subset of Essentials, Team, & Enterprise accounts experienced issues accessing the response report page and response pages for certain forms. We identified the root cause and implemented a fix on August 23rd, which has restored access for the majority of affected accounts.

Updates:

  • Time: July 27, 2024, 2:05 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 26, 2024, 6:28 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 26, 2024, 3:39 p.m.
    Status: Identified
    Update: Due to a recent release, a change has caused our app to experience disruptions on new authorizations with Google Sheets & Drive. We apologize for any inconvenience and are working to resolve this as quickly as possible

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Frequently Asked Questions - FormAssembly

Is there a FormAssembly outage?
The current status of FormAssembly is: Systems Active
Where can I find the official status page of FormAssembly?
The official status page for FormAssembly is here
How can I get notified if FormAssembly is down or experiencing an outage?
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