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Is there an FormAssembly outage?

FormAssembly status: Systems Active

Last checked: a minute ago

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FormAssembly outages and incidents

Outage and incident data over the last 30 days for FormAssembly.

There have been 0 outages or incidents for FormAssembly in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FormAssembly

Outlogger tracks the status of these components for Xero:

API Active
Autosuggest service Active
Background services Active
Emails Active
FormAssembly Basic Active
FormAssembly.com Active
FormAssembly Compliance Active
FormAssembly Enterprise Active
FormAssembly Essentials Active
FormAssembly Government Active
FormAssembly Professional/Premier Active
FormAssembly Team Active
Salesforce Connector Active
Salesforce Marketing Cloud Connector Active
Salesforce Prefill Connector Active
Component Status
API Active
Autosuggest service Active
Background services Active
Emails Active
FormAssembly Basic Active
FormAssembly.com Active
FormAssembly Compliance Active
FormAssembly Enterprise Active
FormAssembly Essentials Active
FormAssembly Government Active
FormAssembly Professional/Premier Active
FormAssembly Team Active
Active
Salesforce Connector Active
Salesforce Marketing Cloud Connector Active
Salesforce Prefill Connector Active

Latest FormAssembly outages and incidents.

View the latest incidents for FormAssembly and check for official updates:

Updates:

  • Time: Sept. 25, 2023, 6:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 25, 2023, 6:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 25, 2023, 3:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 25, 2023, 3:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 25, 2023, 2:45 p.m.
    Status: Investigating
    Update: Our team is currently investigating reports of inaccessible forms and accounts on select Team accounts. We will continue to update here as new information is identified.
  • Time: Sept. 25, 2023, 2:45 p.m.
    Status: Investigating
    Update: Our team is currently investigating reports of inaccessible forms and accounts on select Team accounts. We will continue to update here as new information is identified.

Updates:

  • Time: Sept. 21, 2023, 5:43 p.m.
    Status: Resolved
    Update: Between approximately 11:34 AM ET and 1:23 PM ET, a small subset of Premier, Professional and Basic accounts experienced an issue wherein AfterSubmit Salesforce connectors on forms did not process. The issue has been identified and resolved. Please note that connectors that did not run during this time will need to be reprocessed. Please see https://help.formassembly.com/help/responses#reprocess-a-response for more details on how to reprocess any affected responses.
  • Time: Sept. 21, 2023, 5:22 p.m.
    Status: Investigating
    Update: Our team is currently investigating reports of AfterSubmit Connectors not triggering on a small subset of Premier, Professional and Basic accounts.

Updates:

  • Time: Sept. 21, 2023, 5:43 p.m.
    Status: Resolved
    Update: Between approximately 11:34 AM ET and 1:23 PM ET, a small subset of Premier, Professional and Basic accounts experienced an issue wherein AfterSubmit Salesforce connectors on forms did not process. The issue has been identified and resolved. Please note that connectors that did not run during this time will need to be reprocessed. Please see https://help.formassembly.com/help/responses#reprocess-a-response for more details on how to reprocess any affected responses.
  • Time: Sept. 21, 2023, 5:22 p.m.
    Status: Investigating
    Update: Our team is currently investigating reports of AfterSubmit Connectors not triggering on a small subset of Premier, Professional and Basic accounts.

Updates:

  • Time: Sept. 6, 2023, 7:38 p.m.
    Status: Resolved
    Update: At approximately 2:30PM EDT on 9/6/23, our team became aware of an issue in which some customers noticed that their Connectors and Notifications stopped working, and therefore nothing was being logged on the responses submitted to their forms. We have identified the issue and implemented a fix. However, some responses submitted during this time may need to be reprocessed — Please see the following article that will help walk you through step-by-step: https://help.formassembly.com/help/responses#reprocess-a-response

Updates:

  • Time: Sept. 6, 2023, 7:38 p.m.
    Status: Resolved
    Update: At approximately 2:30PM EDT on 9/6/23, our team became aware of an issue in which some customers noticed that their Connectors and Notifications stopped working, and therefore nothing was being logged on the responses submitted to their forms. We have identified the issue and implemented a fix. However, some responses submitted during this time may need to be reprocessed — Please see the following article that will help walk you through step-by-step: https://help.formassembly.com/help/responses#reprocess-a-response

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Frequently Asked Questions - FormAssembly

Is there a FormAssembly outage?
The current status of FormAssembly is: Systems Active
Where can I find the official status page of FormAssembly?
The official status page for FormAssembly is here
How can I get notified if FormAssembly is down or experiencing an outage?
To get notified of any status changes to FormAssembly, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FormAssembly every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here