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Outage and incident data over the last 30 days for FormAssembly.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
API | Active |
Autosuggest service | Active |
Background services | Active |
Emails | Active |
FormAssembly Basic | Active |
FormAssembly.com | Active |
FormAssembly Compliance | Active |
FormAssembly Enterprise | Active |
FormAssembly Essentials | Active |
FormAssembly Government | Active |
FormAssembly Professional/Premier | Active |
FormAssembly Team | Active |
Salesforce | Active |
Salesforce Connector | Active |
Salesforce Marketing Cloud Connector | Active |
Salesforce Prefill Connector | Active |
View the latest incidents for FormAssembly and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Sept. 25, 2023, 2:45 p.m.
Description: Between approximately 11:34 AM ET and 1:23 PM ET, a small subset of Premier, Professional and Basic accounts experienced an issue wherein AfterSubmit Salesforce connectors on forms did not process. The issue has been identified and resolved. Please note that connectors that did not run during this time will need to be reprocessed. Please see https://help.formassembly.com/help/responses#reprocess-a-response for more details on how to reprocess any affected responses.
Status: Resolved
Impact: Minor | Started At: Sept. 21, 2023, 5:22 p.m.
Description: Between approximately 11:34 AM ET and 1:23 PM ET, a small subset of Premier, Professional and Basic accounts experienced an issue wherein AfterSubmit Salesforce connectors on forms did not process. The issue has been identified and resolved. Please note that connectors that did not run during this time will need to be reprocessed. Please see https://help.formassembly.com/help/responses#reprocess-a-response for more details on how to reprocess any affected responses.
Status: Resolved
Impact: Minor | Started At: Sept. 21, 2023, 5:22 p.m.
Description: At approximately 2:30PM EDT on 9/6/23, our team became aware of an issue in which some customers noticed that their Connectors and Notifications stopped working, and therefore nothing was being logged on the responses submitted to their forms. We have identified the issue and implemented a fix. However, some responses submitted during this time may need to be reprocessed — Please see the following article that will help walk you through step-by-step: https://help.formassembly.com/help/responses#reprocess-a-response
Status: Resolved
Impact: Minor | Started At: Sept. 6, 2023, 6:30 p.m.
Description: At approximately 2:30PM EDT on 9/6/23, our team became aware of an issue in which some customers noticed that their Connectors and Notifications stopped working, and therefore nothing was being logged on the responses submitted to their forms. We have identified the issue and implemented a fix. However, some responses submitted during this time may need to be reprocessed — Please see the following article that will help walk you through step-by-step: https://help.formassembly.com/help/responses#reprocess-a-response
Status: Resolved
Impact: Minor | Started At: Sept. 6, 2023, 6:30 p.m.
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