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Is there an FormAssembly outage?

FormAssembly status: Systems Active

Last checked: 9 minutes ago

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FormAssembly outages and incidents

Outage and incident data over the last 30 days for FormAssembly.

There have been 0 outages or incidents for FormAssembly in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FormAssembly

Outlogger tracks the status of these components for Xero:

API Active
Autosuggest service Active
Background services Active
Emails Active
FormAssembly Basic Active
FormAssembly.com Active
FormAssembly Compliance Active
FormAssembly Enterprise Active
FormAssembly Essentials Active
FormAssembly Government Active
FormAssembly Professional/Premier Active
FormAssembly Team Active
Salesforce Connector Active
Salesforce Marketing Cloud Connector Active
Salesforce Prefill Connector Active
Component Status
API Active
Autosuggest service Active
Background services Active
Emails Active
FormAssembly Basic Active
FormAssembly.com Active
FormAssembly Compliance Active
FormAssembly Enterprise Active
FormAssembly Essentials Active
FormAssembly Government Active
FormAssembly Professional/Premier Active
FormAssembly Team Active
Active
Salesforce Connector Active
Salesforce Marketing Cloud Connector Active
Salesforce Prefill Connector Active

Latest FormAssembly outages and incidents.

View the latest incidents for FormAssembly and check for official updates:

Updates:

  • Time: Jan. 5, 2023, 6:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 5, 2023, 2:05 a.m.
    Status: Identified
    Update: After receiving reports from a small subset of customers, the team has identified an issue with slow loading times on large forms that include multiple conditional fields on the form.

Updates:

  • Time: Dec. 15, 2022, 2:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 14, 2022, 10:43 p.m.
    Status: Monitoring
    Update: Our team has identified the source of the issue and implemented a fix to bring the forms back up to the expected speed. We are currently monitoring the situation to confirm.
  • Time: Dec. 14, 2022, 8:46 p.m.
    Status: Investigating
    Update: We are currently investigating reports of delays in information being sent via Salesforce Connector and on Email Notifications. We will share additional details as they become available.

Updates:

  • Time: Dec. 15, 2022, 2:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 14, 2022, 10:43 p.m.
    Status: Monitoring
    Update: Our team has identified the source of the issue and implemented a fix to bring the forms back up to the expected speed. We are currently monitoring the situation to confirm.
  • Time: Dec. 14, 2022, 8:46 p.m.
    Status: Investigating
    Update: We are currently investigating reports of delays in information being sent via Salesforce Connector and on Email Notifications. We will share additional details as they become available.

Updates:

  • Time: Dec. 6, 2022, 6:42 p.m.
    Status: Resolved
    Update: Please note that Chromium has resolved this bug. Updating Chrome to the most recent version will resolve the issue. This will become resolved in additional browsers as those codebases are updated with the new Chromium fix. At approximately 11:15 am ET on Dec 2nd, the team became aware of concerns that iFrame embedded forms on Chrome were not displaying as expected. After review, the team has confirmed this is a result of a Chrome regression released in their most recent Chromium update. {https://bugs.chromium.org/p/chromium/issues/detail?id=1395079} While we await an update from Chrome, current workarounds include: 1. utilizing an alternative publishing method to publish your form {https://help.formassembly.com/help/publishing-options} 2. adding a message to your form/website asking respondents to use a browser other than Chrome for the time being Please note that the Chromium codebase is widely used by many other browsers. Therefore browsers like Microsoft Edge, Opera, etc which are based on that codebase are experiencing similar issues.

Updates:

  • Time: Dec. 6, 2022, 6:42 p.m.
    Status: Resolved
    Update: Please note that Chromium has resolved this bug. Updating Chrome to the most recent version will resolve the issue. This will become resolved in additional browsers as those codebases are updated with the new Chromium fix. At approximately 11:15 am ET on Dec 2nd, the team became aware of concerns that iFrame embedded forms on Chrome were not displaying as expected. After review, the team has confirmed this is a result of a Chrome regression released in their most recent Chromium update. {https://bugs.chromium.org/p/chromium/issues/detail?id=1395079} While we await an update from Chrome, current workarounds include: 1. utilizing an alternative publishing method to publish your form {https://help.formassembly.com/help/publishing-options} 2. adding a message to your form/website asking respondents to use a browser other than Chrome for the time being Please note that the Chromium codebase is widely used by many other browsers. Therefore browsers like Microsoft Edge, Opera, etc which are based on that codebase are experiencing similar issues.

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Frequently Asked Questions - FormAssembly

Is there a FormAssembly outage?
The current status of FormAssembly is: Systems Active
Where can I find the official status page of FormAssembly?
The official status page for FormAssembly is here
How can I get notified if FormAssembly is down or experiencing an outage?
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