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Is there an Fountain outage?

Fountain status: Minor Outage

Last checked: 6 minutes ago

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Fountain outages and incidents

Outage and incident data over the last 30 days for Fountain.

There have been 1 outages or incidents for Fountain in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Fountain

Outlogger tracks the status of these components for Xero:

Analytics and Search Active
API Active
Background Processing Active
Dashboard Active
Webhooks Active
FountainAI Active
Hire Go / Assist Active
AWS s3-ap-southeast-1 Active
AWS s3-eu-west-1 Active
AWS s3-sa-east-1 Active
AWS s3-us-west-1 Active
Azure Active
Cloudflare Cloudflare Authoritative DNS Active
Heroku Active
Checkr Active
Cronofy Active
Docusign Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Everify Active
Other Integrations Active
Pusher Active
Email Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Twilio SMS, Europe Performance Issues
Twilio SMS, Latin America Active
Twilio SMS Long Code, North America Active
Twilio SMS, Middle East & Africa Active
Twilio SMS Short Code, North America Active
WhatsApp Active
Worker Experience Platform Active
Component Status
Active
Analytics and Search Active
API Active
Background Processing Active
Dashboard Active
Webhooks Active
Active
FountainAI Active
Active
Hire Go / Assist Active
Active
AWS s3-ap-southeast-1 Active
AWS s3-eu-west-1 Active
AWS s3-sa-east-1 Active
AWS s3-us-west-1 Active
Azure Active
Cloudflare Cloudflare Authoritative DNS Active
Heroku Active
Active
Checkr Active
Cronofy Active
Docusign Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Everify Active
Other Integrations Active
Pusher Active
Performance Issues
Email Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Twilio SMS, Europe Performance Issues
Twilio SMS, Latin America Active
Twilio SMS Long Code, North America Active
Twilio SMS, Middle East & Africa Active
Twilio SMS Short Code, North America Active
WhatsApp Active
Active
Worker Experience Platform Active

Latest Fountain outages and incidents.

View the latest incidents for Fountain and check for official updates:

Updates:

  • Time: May 25, 2024, 8:06 a.m.
    Status: Resolved
    Update: The scheduled maintenance has been completed.
  • Time: May 25, 2024, 8:04 a.m.
    Status: Monitoring
    Update: The scheduled maintenance has been completed. We are monitoring.
  • Time: May 25, 2024, 7:38 a.m.
    Status: Identified
    Update: We are working on planned maintenance activities.
  • Time: May 25, 2024, 7:37 a.m.
    Status: Investigating
    Update: In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network in us-east-1 on Saturday, May 25th 2024 from 7:30am UTC to 8:30am UTC. During this time, the Fountain platform will be inaccessible for few minutes. We apologize for any inconvenience.

Updates:

  • Time: May 25, 2024, 6:10 a.m.
    Status: Resolved
    Update: The scheduled maintenance has been completed.
  • Time: May 25, 2024, 6:03 a.m.
    Status: Monitoring
    Update: Scheduled maintenance activities are completed, we are monitoring the services.
  • Time: May 25, 2024, 5:35 a.m.
    Status: Identified
    Update: We are working on planned maintenance activities.
  • Time: May 25, 2024, 5:35 a.m.
    Status: Investigating
    Update: In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network in us-east-1 on Saturday, May 25th 2024 from 5:30am UTC to 7:30am UTC. During this time, the Fountain platform will be inaccessible for few minutes. We apologize for any inconvenience.

Updates:

  • Time: May 25, 2024, 4:08 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 25, 2024, 4:07 a.m.
    Status: Monitoring
    Update: Scheduled maintenance has been completed and we are monitoring the services.
  • Time: May 25, 2024, 3:41 a.m.
    Status: Investigating
    Update: In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network in eu-central-1 region on Saturday, May 25th 2024 from 3:30am UTC to 5:30am UTC. During this time, the Fountain platform will be inaccessible for few minutes. We apologize for any inconvenience.

Updates:

  • Time: May 4, 2024, 6:03 p.m.
    Status: Resolved
    Update: All services in the EU-West-3 region have been fully restored. We appreciate your patience during this time and apologize for any inconvenience caused.
  • Time: May 4, 2024, 5:57 p.m.
    Status: Investigating
    Update: We are currently addressing a technical issue affecting services in the EU-West-3 region. This incident is confined to EU-West-3 and does not impact other regions. Services in EU-West-3 are temporarily unavailable. Efforts to restore them are ongoing. We apologize for the inconvenience and value your patience.

Updates:

  • Time: Aug. 6, 2024, 4:05 p.m.
    Status: Resolved
    Update: Dropbox now considers this incident resolved. They’ve concluded that for those who received or signed a document through Dropbox Sign, email addresses and names were exposed. You can read more information on this incident here: https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign.
  • Time: May 2, 2024, 8:24 p.m.
    Status: Investigating
    Update: Fountain is currently addressing an incident involving a third-party service, Dropbox Sign (formerly known as HelloSign). We are actively collaborating with Dropbox to obtain comprehensive details about the incident. To ensure the safety of customer data, Fountain has promptly implemented all necessary corrective and preventive measures. For additional information, please refer to their official notification provided here: https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign

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Frequently Asked Questions - Fountain

Is there a Fountain outage?
The current status of Fountain is: Minor Outage
Where can I find the official status page of Fountain?
The official status page for Fountain is here
How can I get notified if Fountain is down or experiencing an outage?
To get notified of any status changes to Fountain, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Fountain every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Fountain do?
Fountain's platform helps leading brands streamline and scale their recruiting function, keeping candidates engaged and reducing time-to-hire.