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Outage and incident data over the last 30 days for FrankieOne.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Production API | Active |
Australian Datasources | Active |
Non-ID Verification | Active |
Primary ID Documents | Active |
Secondary ID Documents | Active |
Frankie Components | Active |
OneSDK | Active |
Portal | Active |
Smart UI | Active |
Global Datasources | Active |
ID Documents | Active |
Non-ID Verification | Active |
New Zealand Datasources | Active |
ID Documents | Active |
Non-ID Verification | Active |
North American Datasources | Active |
ID Documents | Active |
Non-ID Verification | Active |
Vendor Services | Active |
Biometrics | Active |
KYB | Active |
KYC | Active |
KYT | Active |
View the latest incidents for FrankieOne and check for official updates:
Description: We experienced elevated level of API errors from Equifax Australia Start Time: December 10th, 2023 - 23:00 AEDT End Time: December 10th, 2023 - 23:54 AEDT
Status: Resolved
Impact: None | Started At: Dec. 10, 2023, noon
Description: Summary FrankieOne would like to advise of a recent release to our platform. Full release notes available through the link https://apidocs.frankiefinancial.com/changelog/release-23q4r4 Customer Impact None
Status: Resolved
Impact: None | Started At: Dec. 5, 2023, 3:58 a.m.
Description: Summary FrankieOne would like to advise of a recent release to our platform. Full release notes available through the link https://apidocs.frankiefinancial.com/changelog/release-23q4r4 Customer Impact None
Status: Resolved
Impact: None | Started At: Dec. 5, 2023, 3:58 a.m.
Description: An issue was identified and being investigated as it is resulting to customers experiencing timeouts. The incident impacting the Online Credit Platform has been resolved and service has been restored. Start : 6:30 AM ET / 10:30 PM AEDT End : 8:30 AM ET / 12:30 AM AEDT
Status: Resolved
Impact: None | Started At: Dec. 3, 2023, 10:50 p.m.
Description: An issue was identified and being investigated as it is resulting to customers experiencing timeouts. The incident impacting the Online Credit Platform has been resolved and service has been restored. Start : 6:30 AM ET / 10:30 PM AEDT End : 8:30 AM ET / 12:30 AM AEDT
Status: Resolved
Impact: None | Started At: Dec. 3, 2023, 10:50 p.m.
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