Is there an FreedomPay outage?

FreedomPay status: Under Maintenance

Last checked: 6 minutes ago

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FreedomPay outages and incidents

Outage and incident data over the last 30 days for FreedomPay.

There have been 3 outages or incidents for FreedomPay in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FreedomPay

Outlogger tracks the status of these components for Xero:

3D Secure Maintenance
Batching Maintenance
Consumer Data Services Maintenance
Fraud Detection Maintenance
FreeWay Maintenance
Hosted FCC Maintenance
Hosted Payment Controls Maintenance
Hosted Payment Page (eCommerce) Maintenance
HPX (eCommerce) Active
OneTimeUse Tokenization API Maintenance
P2PE Instruction Manual (PIM) Active
Payment Information Proxy Service Maintenance
Shopify Adapter API Maintenance
Stored Value Maintenance
Subprocessor List Active
TADA Hosted Tokenization and Detokenization Maintenance
Tokenization Maintenance
UAT Active
Value Added Services Engine (VAS) Maintenance
Wallet Maintenance
FEXCO (DCC) Maintenance
Planet Payments (DCC) Maintenance
Ceridian SVS Maintenance
Givex Maintenance
Heartland (Gift Cards only) Maintenance
ValueLink Maintenance
Vantiv/Mercury (Gift Cards only) Maintenance
WorldPay (Gift Cards only) Maintenance
AGCO Maintenance
AMEX Direct Maintenance
Barclaycard (U.K.) Maintenance
Chase Paymentech Maintenance
CNH Maintenance
Currency Select Maintenance
Elavon Maintenance
Elavon U.K. Maintenance
Euronet Maintenance
First Data Maintenance
Global Payments Maintenance
Global Payments UCP APAC Maintenance
Global Payments UCP North America Maintenance
Global Payments UCP U.K. Maintenance
Heartland Maintenance
Lloyds MSIP Maintenance
Lloyds OmniPay Maintenance
Network International Maintenance
Network International MPGS Maintenance
RedSys Maintenance
TSYS Maintenance
Vantiv (WorldPay - US/CA) Maintenance
Visa ACP Maintenance
WorldPay Maintenance
WPG (WorldPay) Maintenance
Asset Management API Maintenance
Device Management Portal Maintenance
Enterprise Portal Maintenance
Component Status
3D Secure Maintenance
Batching Maintenance
Consumer Data Services Maintenance
Fraud Detection Maintenance
FreeWay Maintenance
Hosted FCC Maintenance
Hosted Payment Controls Maintenance
Hosted Payment Page (eCommerce) Maintenance
HPX (eCommerce) Active
OneTimeUse Tokenization API Maintenance
P2PE Instruction Manual (PIM) Active
Payment Information Proxy Service Maintenance
Shopify Adapter API Maintenance
Stored Value Maintenance
Subprocessor List Active
TADA Hosted Tokenization and Detokenization Maintenance
Tokenization Maintenance
UAT Active
Value Added Services Engine (VAS) Maintenance
Wallet Maintenance
Maintenance
FEXCO (DCC) Maintenance
Planet Payments (DCC) Maintenance
Maintenance
Ceridian SVS Maintenance
Givex Maintenance
Heartland (Gift Cards only) Maintenance
ValueLink Maintenance
Vantiv/Mercury (Gift Cards only) Maintenance
WorldPay (Gift Cards only) Maintenance
Maintenance
AGCO Maintenance
AMEX Direct Maintenance
Barclaycard (U.K.) Maintenance
Chase Paymentech Maintenance
CNH Maintenance
Currency Select Maintenance
Elavon Maintenance
Elavon U.K. Maintenance
Euronet Maintenance
First Data Maintenance
Global Payments Maintenance
Global Payments UCP APAC Maintenance
Global Payments UCP North America Maintenance
Global Payments UCP U.K. Maintenance
Heartland Maintenance
Lloyds MSIP Maintenance
Lloyds OmniPay Maintenance
Network International Maintenance
Network International MPGS Maintenance
RedSys Maintenance
TSYS Maintenance
Vantiv (WorldPay - US/CA) Maintenance
Visa ACP Maintenance
WorldPay Maintenance
WPG (WorldPay) Maintenance
Maintenance
Asset Management API Maintenance
Device Management Portal Maintenance
Enterprise Portal Maintenance

Latest FreedomPay outages and incidents.

View the latest incidents for FreedomPay and check for official updates:

Updates:

  • Time: Nov. 8, 2024, 6:52 a.m.
    Status: Resolved
    Update: Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Vantiv relationship manager.
  • Time: Nov. 8, 2024, 6:47 a.m.
    Status: Monitoring
    Update: FreedomPay is in contact with WPG (WorldPay), and is continuing to monitor transaction latency and processing timeouts. We will provide an update to our clients once the issue has been resolved.
  • Time: Nov. 8, 2024, 6:40 a.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency and timeouts with WPG (WorldPay). Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Updates:

  • Time: Nov. 6, 2024, 10:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 6, 2024, 10:51 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 6, 2024, 10:49 a.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency with Freeway, FreedomPay's payment gateway.  FreedomPay's Incident Response team is currently investigating the incident and will provide additional updates as soon as they arise.

Updates:

  • Time: Nov. 4, 2024, 5:19 p.m.
    Status: Resolved
    Update: Transaction processing has returned to normal and all issues have been resolved.  For questions or comments, please contact your Currency Select relationship manager.

Updates:

  • Time: Oct. 29, 2024, 9:56 a.m.
    Status: Resolved
    Update: Transaction processing has returned to normal and all issues have been resolved.  For questions or comments, please contact your Global Payments UCP U.K. relationship manager.
  • Time: Oct. 29, 2024, 9:32 a.m.
    Status: Monitoring
    Update: FreedomPay is in contact with Global Payments UCP U.K., and is continuing to monitor transaction latency and processing timeouts.  We will provide an update to our clients once the issue has been resolved.
  • Time: Oct. 29, 2024, 9:09 a.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Updates:

  • Time: Oct. 18, 2024, 11:51 p.m.
    Status: Resolved
    Update: Transaction processing has returned to normal and all issues have been resolved.  For questions or comments, please contact your Currency Select relationship manager.
  • Time: Oct. 18, 2024, 10:09 p.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency and timeouts with Currency Select. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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Frequently Asked Questions - FreedomPay

Is there a FreedomPay outage?
The current status of FreedomPay is: Under Maintenance
Where can I find the official status page of FreedomPay?
The official status page for FreedomPay is here
How can I get notified if FreedomPay is down or experiencing an outage?
To get notified of any status changes to FreedomPay, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FreedomPay every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FreedomPay do?
FreedomPay Commerce Platform is a payment system that boosts revenue at the point of sale, integrating seamlessly with legacy technology.