Is there an FreedomPay outage?

FreedomPay status: Systems Active

Last checked: 2 minutes ago

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FreedomPay outages and incidents

Outage and incident data over the last 30 days for FreedomPay.

There have been 3 outages or incidents for FreedomPay in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FreedomPay

Outlogger tracks the status of these components for Xero:

3D Secure Active
Batching Active
Consumer Data Services Active
Fraud Detection Active
FreeWay Active
Hosted FCC Active
Hosted Payment Controls Active
Hosted Payment Page (eCommerce) Active
HPX (eCommerce) Active
OneTimeUse Tokenization API Active
P2PE Instruction Manual (PIM) Active
Payment Information Proxy Service Active
Shopify Adapter API Active
Stored Value Active
Subprocessor List Active
TADA Hosted Tokenization and Detokenization Active
Tokenization Active
UAT Active
Value Added Services Engine (VAS) Active
Wallet Active
FEXCO (DCC) Active
Planet Payments (DCC) Active
Ceridian SVS Active
Givex Active
Heartland (Gift Cards only) Active
ValueLink Active
Vantiv/Mercury (Gift Cards only) Active
WorldPay (Gift Cards only) Active
AGCO Active
AMEX Direct Active
Barclaycard (U.K.) Active
Chase Paymentech Active
CNH Active
Currency Select Active
Elavon Active
Elavon U.K. Active
Euronet Active
First Data Active
Global Payments Active
Global Payments UCP APAC Active
Global Payments UCP North America Active
Global Payments UCP U.K. Active
Heartland Active
Lloyds MSIP Active
Lloyds OmniPay Active
Network International Active
Network International MPGS Active
RedSys Active
Stripe Active
TSYS Active
Vantiv (WorldPay - US/CA) Active
Visa ACP Active
WorldPay Active
WPG (WorldPay) Active
Asset Management API Active
Device Management Portal Active
Enterprise Portal Active
Component Status
3D Secure Active
Batching Active
Consumer Data Services Active
Fraud Detection Active
FreeWay Active
Hosted FCC Active
Hosted Payment Controls Active
Hosted Payment Page (eCommerce) Active
HPX (eCommerce) Active
OneTimeUse Tokenization API Active
P2PE Instruction Manual (PIM) Active
Payment Information Proxy Service Active
Shopify Adapter API Active
Stored Value Active
Subprocessor List Active
TADA Hosted Tokenization and Detokenization Active
Tokenization Active
UAT Active
Value Added Services Engine (VAS) Active
Wallet Active
Active
FEXCO (DCC) Active
Planet Payments (DCC) Active
Active
Ceridian SVS Active
Givex Active
Heartland (Gift Cards only) Active
ValueLink Active
Vantiv/Mercury (Gift Cards only) Active
WorldPay (Gift Cards only) Active
Active
AGCO Active
AMEX Direct Active
Barclaycard (U.K.) Active
Chase Paymentech Active
CNH Active
Currency Select Active
Elavon Active
Elavon U.K. Active
Euronet Active
First Data Active
Global Payments Active
Global Payments UCP APAC Active
Global Payments UCP North America Active
Global Payments UCP U.K. Active
Heartland Active
Lloyds MSIP Active
Lloyds OmniPay Active
Network International Active
Network International MPGS Active
RedSys Active
Stripe Active
TSYS Active
Vantiv (WorldPay - US/CA) Active
Visa ACP Active
WorldPay Active
WPG (WorldPay) Active
Active
Asset Management API Active
Device Management Portal Active
Enterprise Portal Active

Latest FreedomPay outages and incidents.

View the latest incidents for FreedomPay and check for official updates:

Updates:

  • Time: May 7, 2024, 11:48 a.m.
    Status: Resolved
    Update: Transaction processing has returned to normal and all issues have been resolved.  For questions or comments, please contact your Global Payments UCP U.K. relationship manager.
  • Time: May 7, 2024, 11:21 a.m.
    Status: Monitoring
    Update: FreedomPay is in contact with Global Payments UCP U.K., and is continuing to monitor transaction latency and processing timeouts.  We will provide an update to our clients once the issue has been resolved.
  • Time: May 7, 2024, 9:46 a.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Updates:

  • Time: May 4, 2024, 1:03 p.m.
    Status: Resolved
    Update: Asset Management API transaction processing has returned to normal and all issues have been resolved.
  • Time: May 4, 2024, 12:01 p.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency with Asset Management API.  FreedomPay's Incident Response team is currently investigating the incident and will provide additional updates as soon as they arise.

Updates:

  • Time: April 30, 2024, 6:36 p.m.
    Status: Resolved
    Update: Transaction processing has returned to normal and all issues have been resolved.
  • Time: April 30, 2024, 5:17 p.m.
    Status: Monitoring
    Update: FreedomPay is in contact with Network International, and is continuing to monitor transaction latency and processing timeouts. We will provide an update to our clients once the issue has been resolved.
  • Time: April 30, 2024, 3:29 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 30, 2024, 3:28 p.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

Updates:

  • Time: April 30, 2024, 1:40 p.m.
    Status: Resolved
    Update: FreedomPay has resolved the transaction processing latency issues and all transaction processing has returned to normal.
  • Time: April 30, 2024, 1:22 p.m.
    Status: Identified
    Update: FreedomPay has identified the issue causing transaction processing latency with Stored Value.  FreedomPay's Incident Response team is currently addressing the issue and will update clients once the issue has been resolved.
  • Time: April 30, 2024, 12:41 p.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency with Stored Value.  FreedomPay's Incident Response team is currently investigating the incident and will provide additional updates as soon as they arise.

Updates:

  • Time: April 24, 2024, 10:30 p.m.
    Status: Resolved
    Update: Transaction processing has returned to normal and all issues have been resolved.  For questions or comments, please contact your Elavon relationship manager.
  • Time: April 24, 2024, 8:35 p.m.
    Status: Monitoring
    Update: FreedomPay is in contact with Elavon, and is continuing to monitor transaction latency and processing timeouts.  We will provide an update to our clients once the issue has been resolved.
  • Time: April 24, 2024, 7:56 p.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency and timeouts with Elavon. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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Frequently Asked Questions - FreedomPay

Is there a FreedomPay outage?
The current status of FreedomPay is: Systems Active
Where can I find the official status page of FreedomPay?
The official status page for FreedomPay is here
How can I get notified if FreedomPay is down or experiencing an outage?
To get notified of any status changes to FreedomPay, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FreedomPay every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FreedomPay do?
FreedomPay Commerce Platform is a payment system that boosts revenue at the point of sale, integrating seamlessly with legacy technology.

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