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Is there an Funraise outage?

Funraise status: Systems Active

Last checked: 10 minutes ago

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Funraise outages and incidents

Outage and incident data over the last 30 days for Funraise.

There have been 0 outages or incidents for Funraise in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Funraise

Outlogger tracks the status of these components for Xero:

Campaign Sites Active
Donation Forms Active
Funraise Platform Active
Payments Active
Payments (Next Gen) Active
Component Status
Campaign Sites Active
Donation Forms Active
Funraise Platform Active
Payments Active
Payments (Next Gen) Active

Latest Funraise outages and incidents.

View the latest incidents for Funraise and check for official updates:

Updates:

  • Time: March 2, 2022, 7:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 2, 2022, 7:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 1, 2022, 4 a.m.
    Status: Monitoring
    Update: A fix has been implemented and is being rolled out across Funraise accounts.
  • Time: March 1, 2022, 4 a.m.
    Status: Monitoring
    Update: A fix has been implemented and is being rolled out across Funraise accounts.
  • Time: Feb. 28, 2022, 8:08 p.m.
    Status: Identified
    Update: We're currently investigating reports of some platform accounts not showing fully up-to-date donation data. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.
  • Time: Feb. 28, 2022, 8:08 p.m.
    Status: Identified
    Update: We're currently investigating reports of some platform accounts not showing fully up-to-date donation data. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.

Updates:

  • Time: Dec. 22, 2021, 5:27 p.m.
    Status: Resolved
    Update: A handful (~10) of donations using our new PayPal integration failed to process between 4:15am to 6:30am Pacific Standard Time due to a power loss at an Amazon data center. Amazon resolved the situation and donations are processing normally through that integration since 6:30am PST.

Updates:

  • Time: Dec. 22, 2021, 5:27 p.m.
    Status: Resolved
    Update: A handful (~10) of donations using our new PayPal integration failed to process between 4:15am to 6:30am Pacific Standard Time due to a power loss at an Amazon data center. Amazon resolved the situation and donations are processing normally through that integration since 6:30am PST.

Updates:

  • Time: Dec. 20, 2021, 5:27 p.m.
    Status: Resolved
    Update: Funraise for the does not use log4j for any of its native application code. Funraise identified one area of log4j use in a 3rd party component that we use for search engine functionality (ElasticSearch) that is hosted separately from the Funraise Platform core infrastructure. Funraise applied the appropriate initial patches and mitigation strategies on Dec 13 and continues to monitor the situation as new recommendations and patches are released and has found no evidence of exploit or attempted exploit in our application logs. Log4j was also identified in a 3rd party component powering our BI functionality. This functionality is also hosted separately from the Funraise core infrastructure and presents lowered risk of RCE. The vendor for that component patched and updated their infrastructure on Dec 16. Funraise continues to maintain a proactive security posture and undergoes annual analysis of our codebase and infrastructure by an independent security firm.

Updates:

  • Time: Dec. 20, 2021, 5:27 p.m.
    Status: Resolved
    Update: Funraise for the does not use log4j for any of its native application code. Funraise identified one area of log4j use in a 3rd party component that we use for search engine functionality (ElasticSearch) that is hosted separately from the Funraise Platform core infrastructure. Funraise applied the appropriate initial patches and mitigation strategies on Dec 13 and continues to monitor the situation as new recommendations and patches are released and has found no evidence of exploit or attempted exploit in our application logs. Log4j was also identified in a 3rd party component powering our BI functionality. This functionality is also hosted separately from the Funraise core infrastructure and presents lowered risk of RCE. The vendor for that component patched and updated their infrastructure on Dec 16. Funraise continues to maintain a proactive security posture and undergoes annual analysis of our codebase and infrastructure by an independent security firm.

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Frequently Asked Questions - Funraise

Is there a Funraise outage?
The current status of Funraise is: Systems Active
Where can I find the official status page of Funraise?
The official status page for Funraise is here
How can I get notified if Funraise is down or experiencing an outage?
To get notified of any status changes to Funraise, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Funraise every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Funraise do?
Funraise simplifies nonprofit fundraising with innovative features and tools, making it easier for organizations to raise funds. Empower your nonprofit today.