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Is there an Funraise outage?

Funraise status: Systems Active

Last checked: 2 minutes ago

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Funraise outages and incidents

Outage and incident data over the last 30 days for Funraise.

There have been 0 outages or incidents for Funraise in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Funraise

Outlogger tracks the status of these components for Xero:

Campaign Sites Active
Donation Forms Active
Funraise Platform Active
Payments Active
Payments (Next Gen) Active
Component Status
Campaign Sites Active
Donation Forms Active
Funraise Platform Active
Payments Active
Payments (Next Gen) Active

Latest Funraise outages and incidents.

View the latest incidents for Funraise and check for official updates:

Updates:

  • Time: Sept. 7, 2021, 11:39 p.m.
    Status: Resolved
    Update: The Funraise platform suffered a downtime from 1:31:11am UTC - 2:05:07am UTC due to insufficient compute to spawn new application instances. Funraise has increased server capacity to mitigate this issue going forward.

Updates:

  • Time: Sept. 7, 2021, 11:39 p.m.
    Status: Resolved
    Update: The Funraise platform suffered a downtime from 1:31:11am UTC - 2:05:07am UTC due to insufficient compute to spawn new application instances. Funraise has increased server capacity to mitigate this issue going forward.

Updates:

  • Time: July 28, 2021, 2:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 27, 2021, 10:01 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 27, 2021, 8:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 27, 2021, 8:39 p.m.
    Status: Investigating
    Update: We're currently investigating reports of some platform accounts showing no data in certain sections. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.

Updates:

  • Time: July 28, 2021, 2:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 27, 2021, 10:01 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 27, 2021, 8:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 27, 2021, 8:39 p.m.
    Status: Investigating
    Update: We're currently investigating reports of some platform accounts showing no data in certain sections. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.

Updates:

  • Time: July 26, 2021, 6:50 p.m.
    Status: Resolved
    Update: Funraise platform suffered a downtime between 11:06am-11:17am PDT. The cause was underlying infrastructure not being able to boot a new set of application servers in a timely manner. Our systems team responded quickly and restarted our application server formation which provisioned a new set of servers which started successfully.

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Frequently Asked Questions - Funraise

Is there a Funraise outage?
The current status of Funraise is: Systems Active
Where can I find the official status page of Funraise?
The official status page for Funraise is here
How can I get notified if Funraise is down or experiencing an outage?
To get notified of any status changes to Funraise, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Funraise every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Funraise do?
Funraise simplifies nonprofit fundraising with innovative features and tools, making it easier for organizations to raise funds. Empower your nonprofit today.