Is there an Funraise outage?
Funraise status: Systems Active
Last checked: 2 minutes ago
Get notified about any outages, downtime or incidents for Funraise and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 2 minutes ago
Get notified about any outages, downtime or incidents for Funraise and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Funraise.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Campaign Sites | Active |
| Donation Forms | Active |
| Funraise Platform | Active |
| Payments | Active |
| Payments (Next Gen) | Active |
View the latest incidents for Funraise and check for official updates:
Description: Funraise platform suffered a downtime between 11:06am-11:17am PDT. The cause was underlying infrastructure not being able to boot a new set of application servers in a timely manner. Our systems team responded quickly and restarted our application server formation which provisioned a new set of servers which started successfully.
Status: Resolved
Impact: Major | Started At: July 26, 2021, 6 p.m.
Description: Payments (Next Gen) which powers our Free tier as well as some customers that are enabled for advanced fraud protection suffered an outage between 4:10 AM and 9:42 AM Pacific Time which affected an upper bound of 30 potential donors. Our engineering team is continuing to investigate and has put additional notification schemes and telemetry in place to help detect and respond to future issues if they should arise as we isolate the root cause. The vast majority of our payments traffic is serviced by our legacy payments infrastructure and was therefore unaffected. If you're on our next-generation payments infrastructure we're truly sorry for the inconvenience that this outage caused.
Status: Resolved
Impact: Major | Started At: Dec. 16, 2020, 11 a.m.
Description: Payments (Next Gen) which powers our Free tier as well as some customers that are enabled for advanced fraud protection suffered an outage between 4:10 AM and 9:42 AM Pacific Time which affected an upper bound of 30 potential donors. Our engineering team is continuing to investigate and has put additional notification schemes and telemetry in place to help detect and respond to future issues if they should arise as we isolate the root cause. The vast majority of our payments traffic is serviced by our legacy payments infrastructure and was therefore unaffected. If you're on our next-generation payments infrastructure we're truly sorry for the inconvenience that this outage caused.
Status: Resolved
Impact: Major | Started At: Dec. 16, 2020, 11 a.m.
Description: A minor performance degradation to the platform search capability occurred between 10 AM-11 AM PST. Our engineering teams responded by scaling up the capacity of our search infrastructure. To ensure smooth donation processing for your donors, you might have experienced a minor loss of filtering capability within some filterable sections of Funraise. Rest assured there is no data loss and your donations are processing at hyper speed! Keep crushing it!
Status: Resolved
Impact: Minor | Started At: Dec. 1, 2020, 6 p.m.
Description: A minor performance degradation to the platform search capability occurred between 10 AM-11 AM PST. Our engineering teams responded by scaling up the capacity of our search infrastructure. To ensure smooth donation processing for your donors, you might have experienced a minor loss of filtering capability within some filterable sections of Funraise. Rest assured there is no data loss and your donations are processing at hyper speed! Keep crushing it!
Status: Resolved
Impact: Minor | Started At: Dec. 1, 2020, 6 p.m.
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