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Is there an Gnatta outage?

Gnatta status: Systems Active

Last checked: 9 minutes ago

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Gnatta outages and incidents

Outage and incident data over the last 30 days for Gnatta.

There have been 0 outages or incidents for Gnatta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gnatta

Outlogger tracks the status of these components for Xero:

API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active
Component Status
API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active

Latest Gnatta outages and incidents.

View the latest incidents for Gnatta and check for official updates:

Updates:

  • Time: Oct. 13, 2021, noon
    Status: Postmortem
    Update: Further investigation into this problem has identified changes that have been made to prevent this issue in the future. We have implemented these changes and will continue to monitor.
  • Time: Sept. 24, 2021, 3:34 p.m.
    Status: Resolved
    Update: We've received some reports that users were having issues accessing Gnatta. We're urgently investigating these reports and will provide further updates as these become available. Thanks, Gnatta Support

Updates:

  • Time: Oct. 13, 2021, noon
    Status: Postmortem
    Update: Further investigation into this problem has identified changes that have been made to prevent this issue in the future. We have implemented these changes and will continue to monitor.
  • Time: Sept. 24, 2021, 3:34 p.m.
    Status: Resolved
    Update: We've received some reports that users were having issues accessing Gnatta. We're urgently investigating these reports and will provide further updates as these become available. Thanks, Gnatta Support

Updates:

  • Time: Oct. 18, 2021, 9:46 a.m.
    Status: Postmortem
    Update: Further investigation into this problem has identified changes that have been made to prevent this issue in the future. We have implemented these changes and will continue to monitor.
  • Time: Sept. 22, 2021, 11:30 a.m.
    Status: Resolved
    Update: We've received some reports that users were having issues accessing Gnatta. We're urgently investigating these reports and will provide further updates as these become available. Thanks, Gnatta Support
  • Time: Sept. 22, 2021, 11:30 a.m.
    Status: Resolved
    Update: We've received some reports that users were having issues accessing Gnatta. We're urgently investigating these reports and will provide further updates as these become available. Thanks, Gnatta Support

Updates:

  • Time: Aug. 31, 2021, 2:47 p.m.
    Status: Postmortem
    Update: An SSL certificate remained active for longer than it should have across multiple services resulting in the errors experienced by our users. Without SSL certificates working correctly, the browser assumes it to be insecure and refuses access. Resolving the certificate resumed normal service.
  • Time: Aug. 30, 2021, 10:38 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2021, 10:31 a.m.
    Status: Identified
    Update: The access issue has now been resolved. We are continuing to investigate an issue with webchat availability.
  • Time: Aug. 30, 2021, 10:05 a.m.
    Status: Investigating
    Update: Hi there, We're currently experiencing service disruption. Our teams are aware of this and are working to identify the root cause and implement a solution. We'll send further updates as these become available. Thanks, Gnatta Support

Updates:

  • Time: Aug. 31, 2021, 2:47 p.m.
    Status: Postmortem
    Update: An SSL certificate remained active for longer than it should have across multiple services resulting in the errors experienced by our users. Without SSL certificates working correctly, the browser assumes it to be insecure and refuses access. Resolving the certificate resumed normal service.
  • Time: Aug. 30, 2021, 10:38 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2021, 10:31 a.m.
    Status: Identified
    Update: The access issue has now been resolved. We are continuing to investigate an issue with webchat availability.
  • Time: Aug. 30, 2021, 10:05 a.m.
    Status: Investigating
    Update: Hi there, We're currently experiencing service disruption. Our teams are aware of this and are working to identify the root cause and implement a solution. We'll send further updates as these become available. Thanks, Gnatta Support

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Frequently Asked Questions - Gnatta

Is there a Gnatta outage?
The current status of Gnatta is: Systems Active
Where can I find the official status page of Gnatta?
The official status page for Gnatta is here
How can I get notified if Gnatta is down or experiencing an outage?
To get notified of any status changes to Gnatta, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gnatta every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gnatta do?
This service seamlessly integrates customer, team, supplier, and external system communication in a customizable omnichannel platform.

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