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Is there an Gnatta outage?

Gnatta status: Systems Active

Last checked: 6 minutes ago

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Gnatta outages and incidents

Outage and incident data over the last 30 days for Gnatta.

There have been 0 outages or incidents for Gnatta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gnatta

Outlogger tracks the status of these components for Xero:

API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active
Component Status
API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active

Latest Gnatta outages and incidents.

View the latest incidents for Gnatta and check for official updates:

Updates:

  • Time: July 28, 2021, 3:10 p.m.
    Status: Resolved
    Update: This incident has now been resolved and performance is back to normal.
  • Time: July 28, 2021, 10:41 a.m.
    Status: Monitoring
    Update: We identified some network issues which we have now remediated and performance has returned to normal. We will continue to monitor this for the rest of the day to ensure behaviour remains as expected.
  • Time: July 26, 2021, 2 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are now seeing an improvement in realtime updates. We will continue to monitor the changes we have made. Please raise a ticket through our Service Desk if you have any further issues.
  • Time: July 26, 2021, 1:30 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 26, 2021, 10:59 a.m.
    Status: Investigating
    Update: The issue is taking longer to resolve than anticipated but we are continuing to investigate with maximum priority. We have put remedial fixes in place already to alleviate the issues and these fixes will continue to be put in place until resolved. We are continuing to investigate the issue and are treating it as the highest priority. We will keep you notified as and when updates become available. If you have any questions, please contact your Service Delivery Manager.
  • Time: July 26, 2021, 8:13 a.m.
    Status: Investigating
    Update: We've received some reports that users are experiencing issues with real-time updates. We're investigating these reports and will provide further updates as these become available.
  • Time: July 25, 2021, 9:29 a.m.
    Status: Monitoring
    Update: Behaviour is now normal, we will continue to monitor.
  • Time: July 25, 2021, 9:21 a.m.
    Status: Identified
    Update: We’ve had reports of the problem occurring again. We’re investigating and working on a resolution.
  • Time: July 24, 2021, 5:04 p.m.
    Status: Monitoring
    Update: We're now seeing an improvement in performance and we are continuing to monitor closely.
  • Time: July 24, 2021, 11:53 a.m.
    Status: Identified
    Update: We are continuing to investigate this issue.
  • Time: July 24, 2021, 11:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 24, 2021, 11:18 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 24, 2021, 11:02 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 24, 2021, 10:52 a.m.
    Status: Investigating
    Update: We're currently experiencing service disruption with real time performance. Our teams are aware of this and are working to identify the root cause and implement a solution.

Updates:

  • Time: July 28, 2021, 3:10 p.m.
    Status: Resolved
    Update: This incident has now been resolved and performance is back to normal.
  • Time: July 28, 2021, 10:41 a.m.
    Status: Monitoring
    Update: We identified some network issues which we have now remediated and performance has returned to normal. We will continue to monitor this for the rest of the day to ensure behaviour remains as expected.
  • Time: July 26, 2021, 2 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are now seeing an improvement in realtime updates. We will continue to monitor the changes we have made. Please raise a ticket through our Service Desk if you have any further issues.
  • Time: July 26, 2021, 1:30 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 26, 2021, 10:59 a.m.
    Status: Investigating
    Update: The issue is taking longer to resolve than anticipated but we are continuing to investigate with maximum priority. We have put remedial fixes in place already to alleviate the issues and these fixes will continue to be put in place until resolved. We are continuing to investigate the issue and are treating it as the highest priority. We will keep you notified as and when updates become available. If you have any questions, please contact your Service Delivery Manager.
  • Time: July 26, 2021, 8:13 a.m.
    Status: Investigating
    Update: We've received some reports that users are experiencing issues with real-time updates. We're investigating these reports and will provide further updates as these become available.
  • Time: July 25, 2021, 9:29 a.m.
    Status: Monitoring
    Update: Behaviour is now normal, we will continue to monitor.
  • Time: July 25, 2021, 9:21 a.m.
    Status: Identified
    Update: We’ve had reports of the problem occurring again. We’re investigating and working on a resolution.
  • Time: July 24, 2021, 5:04 p.m.
    Status: Monitoring
    Update: We're now seeing an improvement in performance and we are continuing to monitor closely.
  • Time: July 24, 2021, 11:53 a.m.
    Status: Identified
    Update: We are continuing to investigate this issue.
  • Time: July 24, 2021, 11:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 24, 2021, 11:18 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 24, 2021, 11:02 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 24, 2021, 10:52 a.m.
    Status: Investigating
    Update: We're currently experiencing service disruption with real time performance. Our teams are aware of this and are working to identify the root cause and implement a solution.

Updates:

  • Time: July 23, 2021, 1:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 23, 2021, 12:04 p.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to ensure behaviour has improved.
  • Time: July 23, 2021, 11:50 a.m.
    Status: Identified
    Update: We're currently experiencing service disruption with real time performance. Our teams are aware of this and are working to identify the root cause and implement a solution. We'll send further updates as these become available. Where possible, please continue to work in your domain as normal. We are working to resolve this issue as soon as possible.
  • Time: July 23, 2021, 11:40 a.m.
    Status: Investigating
    Update: We've received some reports that users are having issues with real time performance in Gnatta. We're urgently investigating these reports and will provide further updates as these become available.

Updates:

  • Time: July 23, 2021, 1:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 23, 2021, 12:04 p.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to ensure behaviour has improved.
  • Time: July 23, 2021, 11:50 a.m.
    Status: Identified
    Update: We're currently experiencing service disruption with real time performance. Our teams are aware of this and are working to identify the root cause and implement a solution. We'll send further updates as these become available. Where possible, please continue to work in your domain as normal. We are working to resolve this issue as soon as possible.
  • Time: July 23, 2021, 11:40 a.m.
    Status: Investigating
    Update: We've received some reports that users are having issues with real time performance in Gnatta. We're urgently investigating these reports and will provide further updates as these become available.

Updates:

  • Time: July 22, 2021, 8:36 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 22, 2021, 8:36 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 22, 2021, 7:56 a.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to make sure that the behaviour has improved.
  • Time: July 22, 2021, 7:56 a.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to make sure that the behaviour has improved.
  • Time: July 22, 2021, 7:41 a.m.
    Status: Identified
    Update: We are aware of this issue and are working to resolve as soon as possible.
  • Time: July 22, 2021, 7:41 a.m.
    Status: Identified
    Update: We are aware of this issue and are working to resolve as soon as possible.
  • Time: July 22, 2021, 7:25 a.m.
    Status: Investigating
    Update: We've received some reports that customers are having issues accessing webchat. We're investigating these reports and will provide further updates as these become available.
  • Time: July 22, 2021, 7:25 a.m.
    Status: Investigating
    Update: We've received some reports that customers are having issues accessing webchat. We're investigating these reports and will provide further updates as these become available.

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Frequently Asked Questions - Gnatta

Is there a Gnatta outage?
The current status of Gnatta is: Systems Active
Where can I find the official status page of Gnatta?
The official status page for Gnatta is here
How can I get notified if Gnatta is down or experiencing an outage?
To get notified of any status changes to Gnatta, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gnatta every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gnatta do?
This service seamlessly integrates customer, team, supplier, and external system communication in a customizable omnichannel platform.

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