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Is there an Gnatta outage?

Gnatta status: Systems Active

Last checked: 3 minutes ago

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Gnatta outages and incidents

Outage and incident data over the last 30 days for Gnatta.

There have been 0 outages or incidents for Gnatta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gnatta

Outlogger tracks the status of these components for Xero:

API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active
Component Status
API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active

Latest Gnatta outages and incidents.

View the latest incidents for Gnatta and check for official updates:

Updates:

  • Time: July 19, 2021, 2:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2021, 2:40 p.m.
    Status: Monitoring
    Update: The issue now looks to be resolved and should be back to BAU. Webchats have been connecting more slowly due to this issue, but should now be behaving as normal. We will continue to monitor for the time being and update this ticket should the issue arise again.
  • Time: July 19, 2021, 2:20 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 19, 2021, 2:10 p.m.
    Status: Identified
    Update: Hi there, We're currently experiencing service disruption with slowness in workflow. Our teams are aware of this and are working to identify the root cause and implement a solution. We'll send further updates as these become available. Where possible, please continue to work in your domain as normal. We are working to resolve this issue as soon as possible. Thanks, Gnatta Support

Updates:

  • Time: July 19, 2021, 2:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2021, 2:40 p.m.
    Status: Monitoring
    Update: The issue now looks to be resolved and should be back to BAU. Webchats have been connecting more slowly due to this issue, but should now be behaving as normal. We will continue to monitor for the time being and update this ticket should the issue arise again.
  • Time: July 19, 2021, 2:20 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 19, 2021, 2:10 p.m.
    Status: Identified
    Update: Hi there, We're currently experiencing service disruption with slowness in workflow. Our teams are aware of this and are working to identify the root cause and implement a solution. We'll send further updates as these become available. Where possible, please continue to work in your domain as normal. We are working to resolve this issue as soon as possible. Thanks, Gnatta Support

Updates:

  • Time: June 29, 2021, 8:44 a.m.
    Status: Resolved
    Update: We have reports of users unable to access Dashboards.

Updates:

  • Time: June 29, 2021, 8:44 a.m.
    Status: Resolved
    Update: We have reports of users unable to access Dashboards.

Updates:

  • Time: June 23, 2021, 12:15 p.m.
    Status: Postmortem
    Update: Substantial issues within the LON1 peering network provided by LINX \(London Internet Exchange\) disrupted communications between Gnatta components, resulting in authentication server unavailability. This was a widespread issue for anyone dependent on the London Internet Exchange. For more information on this, please refer to [https://www.linx.net/resources/incidents-log/](https://www.linx.net/resources/incidents-log/)
  • Time: June 23, 2021, 12:15 p.m.
    Status: Resolved
    Update: Users are unable to access Gnatta or authenticate with Gnatta (logged in users) due to the Authentication Server being unavailable.

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Frequently Asked Questions - Gnatta

Is there a Gnatta outage?
The current status of Gnatta is: Systems Active
Where can I find the official status page of Gnatta?
The official status page for Gnatta is here
How can I get notified if Gnatta is down or experiencing an outage?
To get notified of any status changes to Gnatta, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gnatta every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gnatta do?
This service seamlessly integrates customer, team, supplier, and external system communication in a customizable omnichannel platform.

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