Company Logo

Is there an Go1 outage?

Go1 status: Systems Active

Last checked: 9 minutes ago

Get notified about any outages, downtime or incidents for Go1 and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Go1 outages and incidents

Outage and incident data over the last 30 days for Go1.

There have been 0 outages or incidents for Go1 in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Go1

Outlogger tracks the status of these components for Xero:

API Active
Go1 Active
Third Party LMS Integrations Active
Component Status
API Active
Go1 Active
Third Party LMS Integrations Active

Latest Go1 outages and incidents.

View the latest incidents for Go1 and check for official updates:

Updates:

  • Time: May 20, 2021, 3:10 a.m.
    Status: Resolved
    Update: The Groups page is now accessible once again. Our team found the root cause and have applied a fix. System functionality is now back to normal. Apologies for any inconvenience caused.
  • Time: May 20, 2021, 2:34 a.m.
    Status: Identified
    Update: We are currently investigating the cause for the Groups page not being accessible. We will continue to investigate the cause of this issue. Our team found a fix for the Explore issue, and have applied a fix. This incident is now resolved.
  • Time: May 20, 2021, 1:51 a.m.
    Status: Investigating
    Update: We are currently investigating the cause of our Explore and Groups pages not working. We will be posting updates as we progress through this issue.

Updates:

  • Time: May 17, 2021, 5:11 a.m.
    Status: Resolved
    Update: We have deployed several additional software updates during the last week and have addressed the issues with the reflection of enrolment completion status in a third party LMS. We are closing this incident at this time. If you need any assistance or have any questions about specific instances, please contact Go1 Support.
  • Time: May 7, 2021, 1:22 a.m.
    Status: Monitoring
    Update: We have deployed a software update that resolves the intermittent issue where enrolment completion status for SCORM learning content is not always accurately reflected in a 3rd party LMS. The vast majority of Go1 content consists of SCORM learning objects, so this update will resolve the issue for most learners who have completed enrolments since the update was released. We are actively working on a similar solution for the other learning content formats that are represented in the Go1 Content Hub. We will continue to monitor the situation to ensure that learners are experiencing the expected behavior and that enrolment completions are recorded correctly. We expect to close out any issues with other content formats by Friday, May 14, 2021. If you need any assistance or have any questions about specific instances, please contact Go1 Support.
  • Time: May 4, 2021, 5:12 a.m.
    Status: Identified
    Update: As we announced last week, we are aware of an intermittent issue where enrolment completion status is not always accurately reflected in a 3rd party LMS. We have identified the cause of this intermittent issue and the development of a long-term solution continues to be our top priority. Since the last update, we have completed a trial of a solution for individual learning items using SCORM, and it has moved to the QA and validation stage of our process. We are currently tracking toward a target solution deployment date of Monday, May 10. However, we are working to deploy the solution more quickly if we can do so without any negative customer impact. Please note this issue can be resolved in most cases by re-entering the course after a delay of approximately 10 minutes after completion. This will trigger an update process which will correct the enrolment status for the course. If you encounter a situation where this action does not resolve the issue, please contact Go1 Support for further assistance.
  • Time: April 30, 2021, 12:15 a.m.
    Status: Identified
    Update: We are aware of an issue where the enrolment completion status is not accurately reflected in a 3rd party LMS. We have identified the cause of this issue and the development of a solution is currently our top priority. We expect to provide a further progress update on Tuesday, May 4, 2021 In most cases, this issue can be resolved if the affected user re-enters the course at least 10 minutes after completion. This will trigger an update process which will correct the enrolment status for the course. If you encounter a situation where this action does not resolve the issue, please contact Go1 Support for further assistance.

Updates:

  • Time: April 5, 2021, 9:59 p.m.
    Status: Resolved
    Update: This incident has now been resolved.
  • Time: April 5, 2021, 9:23 p.m.
    Status: Monitoring
    Update: We have identified the cause, API should be restored. We are monitoring for further issues.
  • Time: April 5, 2021, 9:15 p.m.
    Status: Investigating
    Update: We are currently investing an issue with our partner API's returning errors.

Updates:

  • Time: Feb. 12, 2021, 11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 12, 2021, 10:33 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 12, 2021, 10:33 p.m.
    Status: Monitoring
    Update: A fix was implemented, and we are monitoring the results.
  • Time: Feb. 12, 2021, 9:40 p.m.
    Status: Identified
    Update: Problem has been identified. Currently a fix is being deployed. We will be monitoring services until fully resolved.
  • Time: Feb. 12, 2021, 8:51 p.m.
    Status: Investigating
    Update: INVESTIGATING: Our Engineering Team is actively working to find a solution for this incident. We're experiencing some technical issues. User's data not show in Administer section of portals. Admins unable to see enrollments, users, groups, etcetera.

Updates:

  • Time: Jan. 22, 2021, 1:07 a.m.
    Status: Resolved
    Update: This incident has been resolved. We have seen no further issues on accessing courses/learning items, creating users, or accessing portals. Apologies for any inconvenience caused.
  • Time: Jan. 22, 2021, 12:06 a.m.
    Status: Monitoring
    Update: Our database engineers have successfully restored the database back to working order. Our team is currently testing to ensure everything is working as expected, while our database engineers recheck the configuration of the database - ensuring everything is in working order from their end as well.
  • Time: Jan. 21, 2021, 10:56 p.m.
    Status: Identified
    Update: We have identified the source of the issue which is relating to our database. Our team is currently restoring the database back to working order, which in turn will resolve the current issues. We have a rough ETA of about 45 minutes.
  • Time: Jan. 21, 2021, 9:31 p.m.
    Status: Investigating
    Update: We’re currently investigating reports of a potential service interruption with accessing courses, and Learning Item's creation. We apologize for any inconvenience and will post another update as soon as we learn more.

Check the status of similar companies and alternatives to Go1

Gusto
Gusto

Systems Active

Rippling
Rippling

Systems Active

Phenom
Phenom

Systems Active

Bullhorn
Bullhorn

Systems Active

Justworks
Justworks

Systems Active

Webflow
Webflow

Systems Active

Gem
Gem

Systems Active

Lattice
Lattice

Systems Active

EmploymentHero
EmploymentHero

Systems Active

SmartRecruiters
SmartRecruiters

Systems Active

The Predictive Index
The Predictive Index

Systems Active

Sense
Sense

Systems Active

Frequently Asked Questions - Go1

Is there a Go1 outage?
The current status of Go1 is: Systems Active
Where can I find the official status page of Go1?
The official status page for Go1 is here
How can I get notified if Go1 is down or experiencing an outage?
To get notified of any status changes to Go1, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Go1 every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Go1 do?
The Go1 Content Hub offers a wide range of courses from top training providers for professional development and compliance needs.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free