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Is there an GoFormz outage?

GoFormz status: Systems Active

Last checked: 9 minutes ago

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GoFormz outages and incidents

Outage and incident data over the last 30 days for GoFormz.

There have been 0 outages or incidents for GoFormz in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoFormz

Outlogger tracks the status of these components for Xero:

API (v2) Active
Automated Workflows Active
Email Delivery Active
Mobile Sync API Active
Web App Active
Web App - Support Chat Bubble Active
Andoird App Active
iOS App Active
Windows App Active
Component Status
API (v2) Active
Automated Workflows Active
Email Delivery Active
Mobile Sync API Active
Web App Active
Web App - Support Chat Bubble Active
Active
Andoird App Active
iOS App Active
Windows App Active

Latest GoFormz outages and incidents.

View the latest incidents for GoFormz and check for official updates:

Updates:

  • Time: Sept. 10, 2019, 9:32 p.m.
    Status: Resolved
    Update: Starting at approximately 1:47pm, GoFormz's authentication and permissions services experienced degraded performance causing outages with some GoFormz features including login, API, form loading, and workflows. The GoFormz engineering team reviewed configurations and conducted system scaling operations to bring all services back to normal at 2:05pm.

Updates:

  • Time: July 31, 2019, 11:55 p.m.
    Status: Resolved
    Update: We have received a post mortem from Microsoft's Azure Engineering team which details that the root cause of the partial database outage was a misconfiguration in their system. Per Microsoft: "We identified a misconfiguration in our system that have caused control plane to have intermittent hiccups when communicating to instances on tenant rings. The short term mitigation was performed by reestablishing fresh connections, and long term fix will be done by adjusting the configuration. We have finished the short term mitigation and working on the long term mitigation. We apologize for the inconvenience this may have caused to you."
  • Time: July 28, 2019, 3:43 p.m.
    Status: Monitoring
    Update: At approximately 11:57PM PDT on Saturday July 27th, Microsoft Azure reported the event causing the partial outage as resolved. At this time, all functions are operational. We are continuing to monitor this issue.
  • Time: July 28, 2019, 3:39 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 28, 2019, 3:11 a.m.
    Status: Identified
    Update: We are continuing to monitor and communicate with Azure Support as the partial database outage affecting some GoFormz accounts is investigated and rectified by the Microsoft engineering team. We will continue to update this status page as more information is shared.
  • Time: July 27, 2019, 11:06 p.m.
    Status: Identified
    Update: We’ve identified that the cause of the issue is coming from Microsoft Azure. According to the most recent update from Azure Support, Microsoft engineers are working to resolve a critical situation affecting database performance which may be impacting some GoFormz accounts.
  • Time: July 27, 2019, 8:46 p.m.
    Status: Identified
    Update: We have identified the intermittent disruptions experienced by a limited set of GoFormz users as an Microsoft Azure issue. We are continuing to work with Azure Support to find the root cause and solution.
  • Time: July 27, 2019, 5:33 p.m.
    Status: Investigating
    Update: We are currently investigating intermittent disruptions affecting a limited set of GoFormz customers.

Updates:

  • Time: July 31, 2019, 11:55 p.m.
    Status: Resolved
    Update: We have received a post mortem from Microsoft's Azure Engineering team which details that the root cause of the partial database outage was a misconfiguration in their system. Per Microsoft: "We identified a misconfiguration in our system that have caused control plane to have intermittent hiccups when communicating to instances on tenant rings. The short term mitigation was performed by reestablishing fresh connections, and long term fix will be done by adjusting the configuration. We have finished the short term mitigation and working on the long term mitigation. We apologize for the inconvenience this may have caused to you."
  • Time: July 28, 2019, 3:43 p.m.
    Status: Monitoring
    Update: At approximately 11:57PM PDT on Saturday July 27th, Microsoft Azure reported the event causing the partial outage as resolved. At this time, all functions are operational. We are continuing to monitor this issue.
  • Time: July 28, 2019, 3:39 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 28, 2019, 3:11 a.m.
    Status: Identified
    Update: We are continuing to monitor and communicate with Azure Support as the partial database outage affecting some GoFormz accounts is investigated and rectified by the Microsoft engineering team. We will continue to update this status page as more information is shared.
  • Time: July 27, 2019, 11:06 p.m.
    Status: Identified
    Update: We’ve identified that the cause of the issue is coming from Microsoft Azure. According to the most recent update from Azure Support, Microsoft engineers are working to resolve a critical situation affecting database performance which may be impacting some GoFormz accounts.
  • Time: July 27, 2019, 8:46 p.m.
    Status: Identified
    Update: We have identified the intermittent disruptions experienced by a limited set of GoFormz users as an Microsoft Azure issue. We are continuing to work with Azure Support to find the root cause and solution.
  • Time: July 27, 2019, 5:33 p.m.
    Status: Investigating
    Update: We are currently investigating intermittent disruptions affecting a limited set of GoFormz customers.

Updates:

  • Time: June 20, 2019, 5:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 19, 2019, 4:33 p.m.
    Status: Monitoring
    Update: On June 18th 2019, an outside security company (Barracuda Networks) made an update that resulted in the IP address (198.37.153.141) being registered as Blocked. GoFormz has requested that this IP address be removed from this list and returned to a successful status. As of June 19th 2019 at 9AM PDT this removal has been executed, however, it may take 24-48 hours to take full effect. Please contact support for further assistance.

Updates:

  • Time: June 20, 2019, 5:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 19, 2019, 4:33 p.m.
    Status: Monitoring
    Update: On June 18th 2019, an outside security company (Barracuda Networks) made an update that resulted in the IP address (198.37.153.141) being registered as Blocked. GoFormz has requested that this IP address be removed from this list and returned to a successful status. As of June 19th 2019 at 9AM PDT this removal has been executed, however, it may take 24-48 hours to take full effect. Please contact support for further assistance.

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Frequently Asked Questions - GoFormz

Is there a GoFormz outage?
The current status of GoFormz is: Systems Active
Where can I find the official status page of GoFormz?
The official status page for GoFormz is here
How can I get notified if GoFormz is down or experiencing an outage?
To get notified of any status changes to GoFormz, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoFormz every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoFormz do?
The GoFormz platform enables users to complete forms on mobile devices and computers, including offline. Forms can be customized to match existing paper forms and capture various data types. Free account available.

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