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Is there an GoGuardian outage?

GoGuardian status: Systems Active

Last checked: 5 minutes ago

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GoGuardian outages and incidents

Outage and incident data over the last 30 days for GoGuardian.

There have been 3 outages or incidents for GoGuardian in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoGuardian

Outlogger tracks the status of these components for Xero:

Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
GoGuardian Parent Application Active
Classlink Integration Active
Clever Integration Active
Component Status
Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
Active
GoGuardian Parent Application Active
Active
Classlink Integration Active
Clever Integration Active

Latest GoGuardian outages and incidents.

View the latest incidents for GoGuardian and check for official updates:

Updates:

  • Time: Oct. 29, 2020, 8:15 p.m.
    Status: Resolved
    Update: We have made improvements to - and have eliminated several instances of queries timing out for GoGuardian Admin, Teacher, Beacon, DNS, and Parent. Accounts with significantly more data than others were primarily affected by the ongoing performance degradation since on or about 9/18/2020. Queries may still take some time to fully load sections of the admin dashboard, but they are no longer timing out. We apologize for any inconvenience caused throughout the duration of this issue.
  • Time: Sept. 30, 2020, 1:56 a.m.
    Status: Monitoring
    Update: We have made significant improvements to our infrastructure which holds and distributes historical report data for GoGuardian Admin, GoGuardian Teacher, GoGuardian Beacon, GoGuardian DNS, and GoGuardian Parent and are seeing more consistent query performance across the board. We are continuing to make optimizations and closely monitoring performance. Thank you for your patience and apologies for any inconvenience caused over the duration of this incident.
  • Time: Sept. 17, 2020, 8:10 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays and inconsistency for GoGuardian Parent data, DNS reporting data, GoGuardian Admin student history, GoGuardian Admin dashboard panels, GoGuardian Beacon browsing history, GoGuardian Teacher timelines, and GoGuardian Teacher session summary report emails. GoGuardian Admin and Teacher Filtering is fully functional and should continue to work as expected. We apologize for any trouble this may cause.

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Frequently Asked Questions - GoGuardian

Is there a GoGuardian outage?
The current status of GoGuardian is: Systems Active
Where can I find the official status page of GoGuardian?
The official status page for GoGuardian is here
How can I get notified if GoGuardian is down or experiencing an outage?
To get notified of any status changes to GoGuardian, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoGuardian every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoGuardian do?
GoGuardian software provides schools with device management, student insights, and online safety measures.

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