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Is there an Charles River for Private Markets outage?

Charles River for Private Markets status: Systems Active

Last checked: a minute ago

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Charles River for Private Markets outages and incidents

Outage and incident data over the last 30 days for Charles River for Private Markets.

There have been 0 outages or incidents for Charles River for Private Markets in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Charles River for Private Markets

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active
Component Status
Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active

Latest Charles River for Private Markets outages and incidents.

View the latest incidents for Charles River for Private Markets and check for official updates:

Updates:

  • Time: March 25, 2019, 4:34 p.m.
    Status: Postmortem
    Update: Login issue happened since certificate for ADFS Federation got expired. Mercatus team has generated and updated the new certificate which resolved the issue. For any further question, please reach out to [email protected]
  • Time: March 23, 2019, 1:14 a.m.
    Status: Resolved
    Update: We have updated the SSO configuration for the affected servers.
  • Time: March 22, 2019, 5:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 22, 2019, 5:50 p.m.
    Status: Investigating
    Update: The engineering team is investigating recent issues with accessing the platform for limited SSO clients who are unable to login to the platform. Please reach out to [email protected] for any questions.

Updates:

  • Time: March 25, 2019, 4:34 p.m.
    Status: Postmortem
    Update: Login issue happened since certificate for ADFS Federation got expired. Mercatus team has generated and updated the new certificate which resolved the issue. For any further question, please reach out to [email protected]
  • Time: March 23, 2019, 1:14 a.m.
    Status: Resolved
    Update: We have updated the SSO configuration for the affected servers.
  • Time: March 22, 2019, 5:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 22, 2019, 5:50 p.m.
    Status: Investigating
    Update: The engineering team is investigating recent issues with accessing the platform for limited SSO clients who are unable to login to the platform. Please reach out to [email protected] for any questions.

Updates:

  • Time: Feb. 18, 2019, 5:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 18, 2019, 5:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 18, 2019, 3:56 p.m.
    Status: Monitoring
    Update: We have been able to restore proper service for homepage and summary dashboards. We appreciate your understanding during this outage. If you notice any additional disruptions please report them to [email protected]
  • Time: Feb. 18, 2019, 3:56 p.m.
    Status: Monitoring
    Update: We have been able to restore proper service for homepage and summary dashboards. We appreciate your understanding during this outage. If you notice any additional disruptions please report them to [email protected]
  • Time: Feb. 18, 2019, 3:40 p.m.
    Status: Identified
    Update: We have identified the issue which is related to a 3rd party component API change requiring modified methods to support SSO PGP key authentication. Our teams are working diligently to issue a patch and resume operations of these dashboards as soon as possible.
  • Time: Feb. 18, 2019, 3:40 p.m.
    Status: Identified
    Update: We have identified the issue which is related to a 3rd party component API change requiring modified methods to support SSO PGP key authentication. Our teams are working diligently to issue a patch and resume operations of these dashboards as soon as possible.
  • Time: Feb. 18, 2019, 3:28 p.m.
    Status: Investigating
    Update: The Mercatus engineering team is currently investigating an outage for the homepage and asset summary dashboards. We will continue to update as the teams learn more and work towards an expedited resolution. At this time only homepage and summary page dashboards are affected, all other Analytics dashboards and Reporting is operational.
  • Time: Feb. 18, 2019, 3:28 p.m.
    Status: Investigating
    Update: The Mercatus engineering team is currently investigating an outage for the homepage and asset summary dashboards. We will continue to update as the teams learn more and work towards an expedited resolution. At this time only homepage and summary page dashboards are affected, all other Analytics dashboards and Reporting is operational.

Updates:

  • Time: Nov. 3, 2018, 12:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2018, 10:32 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

Updates:

  • Time: Nov. 3, 2018, 12:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2018, 10:32 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

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Frequently Asked Questions - Charles River for Private Markets

Is there a Charles River for Private Markets outage?
The current status of Charles River for Private Markets is: Systems Active
Where can I find the official status page of Charles River for Private Markets?
The official status page for Charles River for Private Markets is here
How can I get notified if Charles River for Private Markets is down or experiencing an outage?
To get notified of any status changes to Charles River for Private Markets, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Charles River for Private Markets every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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