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Is there an Charles River for Private Markets outage?

Charles River for Private Markets status: Systems Active

Last checked: 2 minutes ago

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Charles River for Private Markets outages and incidents

Outage and incident data over the last 30 days for Charles River for Private Markets.

There have been 0 outages or incidents for Charles River for Private Markets in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Charles River for Private Markets

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active
Component Status
Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active

Latest Charles River for Private Markets outages and incidents.

View the latest incidents for Charles River for Private Markets and check for official updates:

Updates:

  • Time: July 11, 2018, 2:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2018, 11:56 a.m.
    Status: Investigating
    Update: Our engineering team has fixed the issue and now all the tasks are getting displayed. Appreciate your patience while this was resolved. If you face any further issues, please feel free to reach out at [email protected]
  • Time: July 11, 2018, 11:11 a.m.
    Status: Investigating
    Update: Task notifications are not getting displayed under My Task Tab and My Task Widget. Our engineers are currently investigating the issue.

Updates:

  • Time: July 11, 2018, 2:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2018, 11:56 a.m.
    Status: Investigating
    Update: Our engineering team has fixed the issue and now all the tasks are getting displayed. Appreciate your patience while this was resolved. If you face any further issues, please feel free to reach out at [email protected]
  • Time: July 11, 2018, 11:11 a.m.
    Status: Investigating
    Update: Task notifications are not getting displayed under My Task Tab and My Task Widget. Our engineers are currently investigating the issue.

Updates:

  • Time: March 20, 2018, 9:01 a.m.
    Status: Resolved
    Update: The issue is resolved now. Our engineering team did minor adjustment to the SAML configuration to fix the issue. We apologize for any inconvenience this might have caused and appreciate the patience while our team fixed this. If you have any questions, please feel free to reach out to [email protected] Thanks, Mercatus Support Team
  • Time: March 20, 2018, 7:35 a.m.
    Status: Investigating
    Update: The engineering team is investigating recent issues with accessing the platform for limited SSO clients who are unable to login to the platform. Please reach out to [email protected] for any questions.
  • Time: March 20, 2018, 7:35 a.m.
    Status: Investigating
    Update: The engineering team is investigating recent issues with accessing the platform for limited SSO clients who are unable to login to the platform. Please reach out to [email protected] for any questions.

Updates:

  • Time: Jan. 10, 2018, 2:43 p.m.
    Status: Resolved
    Update: Due to the certificate updates for our authentication services on January 8th, some clients are experiencing issues with invalid cached tokens on their browser. Clearing your local cookies and cache for all gomercatus.com will resolve the issue. Mercatus support teams are available to assist with this process and can be reached at [email protected] if you encounter this issue.
  • Time: Jan. 10, 2018, 2:27 p.m.
    Status: Investigating
    Update: The engineering team is investigating recent issues with accessing the platform for limited SSO clients.

Updates:

  • Time: Jan. 10, 2018, 2:43 p.m.
    Status: Resolved
    Update: Due to the certificate updates for our authentication services on January 8th, some clients are experiencing issues with invalid cached tokens on their browser. Clearing your local cookies and cache for all gomercatus.com will resolve the issue. Mercatus support teams are available to assist with this process and can be reached at [email protected] if you encounter this issue.
  • Time: Jan. 10, 2018, 2:27 p.m.
    Status: Investigating
    Update: The engineering team is investigating recent issues with accessing the platform for limited SSO clients.

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Frequently Asked Questions - Charles River for Private Markets

Is there a Charles River for Private Markets outage?
The current status of Charles River for Private Markets is: Systems Active
Where can I find the official status page of Charles River for Private Markets?
The official status page for Charles River for Private Markets is here
How can I get notified if Charles River for Private Markets is down or experiencing an outage?
To get notified of any status changes to Charles River for Private Markets, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Charles River for Private Markets every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here