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Is there an Granicus System outage?

Granicus System status: Systems Active

Last checked: 7 minutes ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 2 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

Outlogger tracks the status of these components for Xero:

govAccess Civica CMS Active
Component Status
Active
govAccess Civica CMS Active

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: Aug. 2, 2024, 8:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 1, 2024, 4:04 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 1, 2024, 3:30 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an error appearing within the SmartGov application.     Our teams are prioritising resolving this issue and we apologise for any inconvenience it is causing.  We will continue providing periodic updates as the incident team investigates this issue.  Thank you, Granicus Customer Support

Updates:

  • Time: Aug. 2, 2024, 8:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 31, 2024, 5:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 31, 2024, 2:33 a.m.
    Status: Identified
    Update: We believe to have identified the issue and are working towards a fix, once the issue is resolved we'll provide another update. Thank you for your continued patience while we work to resolve the issue. Granicus Technical Support Team
  • Time: July 31, 2024, 12:58 a.m.
    Status: Investigating
    Update: We are continuing to investigate the issue and will provide an update in due course. Thank you for your continued patience while we work to resolve the issue.
  • Time: July 31, 2024, 12:21 a.m.
    Status: Investigating
    Update: As a priority Granicus Engineering teams are currently investigating an issue that may cause meeting uploads to fail. This is an intermittent issue impacting some customers across the US and CAN. We will continue to provide updates as more information comes to hand. Granicus Technical Support Team

Updates:

  • No updates

Updates:

  • No updates

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Systems Active
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based service that facilitates digital civic engagement between 250 million people and 5,500+ government organizations.