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Is there an Gravity Payments outage?

Gravity Payments status: Systems Active

Last checked: 31 seconds ago

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Gravity Payments outages and incidents

Outage and incident data over the last 30 days for Gravity Payments.

There have been 0 outages or incidents for Gravity Payments in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gravity Payments

Outlogger tracks the status of these components for Xero:

Cloud Controllers Active
EasyIntegrator API Active
emergepay Active
Gift Card Server Active
Gravity Dashboard Active
Processing Services Active
Component Status
Cloud Controllers Active
EasyIntegrator API Active
emergepay Active
Gift Card Server Active
Gravity Dashboard Active
Processing Services Active

Latest Gravity Payments outages and incidents.

View the latest incidents for Gravity Payments and check for official updates:

Updates:

  • Time: Nov. 10, 2023, 4:06 p.m.
    Status: Resolved
    Update: Clover has resolved the issue and all services are operating as expected.
  • Time: Nov. 9, 2023, 11:08 p.m.
    Status: Investigating
    Update: We are currently experiencing service disruptions with Clover. As a result, you may have issues processing transactions at this time. If you are having difficulties processing transactions and would like to speak to a representative please contact our support team at [email protected] or call at (866) 701-4700. Thank you for your patience while this issue is being resolved.

Updates:

  • Time: Nov. 1, 2023, 10:35 p.m.
    Status: Resolved
    Update: Clover has resolved their outage and our services are fully restored.
  • Time: Nov. 1, 2023, 9:33 p.m.
    Status: Monitoring
    Update: We are seeing improvements with successful transactions after Clover implemented a potential fix. We will continue monitoring until we are confident the issue is resolved. If you are having difficulties processing transactions and would like to speak to a representative please contact our support team at [email protected] or call at (866) 701-4700. Thank you for your patience while this issue is being resolved.
  • Time: Nov. 1, 2023, 5:22 p.m.
    Status: Identified
    Update: We are currently experiencing intermittent service disruptions with Clover Integration. As a result, you may have issues processing transactions at this time. If you are having difficulties processing transactions and would like to speak to a representative please contact our support team at [email protected] or call at (866) 701-4700. Thank you for your patience while this issue is being resolved.

Updates:

  • Time: Oct. 13, 2023, 7:06 p.m.
    Status: Resolved
    Update: This incident has been resolved. Thank you for your patience and understanding.
  • Time: Oct. 13, 2023, 5:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. If you are still having difficulties processing transactions and want to set up a temporary gateway, please contact our support team at [email protected] or call (866) 701-4700.
  • Time: Oct. 13, 2023, 3:22 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent service disruptions with VX520 card terminals and Swipe Simple. As a result, you may have issues processing transactions at this time. If you are having difficulties processing transactions and want to set up a temporary gateway, please contact our support team at [email protected] or call at (866) 701-4700. Our teams are engaged and working on a resolution. Thank you for your patience while this issue is being resolved.

Updates:

  • Time: Sept. 1, 2023, 9:45 a.m.
    Status: Resolved
    Update: The update is complete. no further impact is expected.
  • Time: Sept. 1, 2023, 7:28 a.m.
    Status: Monitoring
    Update: Some merchants may encounter a delay in displaying transactions due to this update. Once the update is completed the transactions will be visible as expected. We appreciate your patience.
  • Time: Sept. 1, 2023, 5:57 a.m.
    Status: Monitoring
    Update: Some merchants may encounter a delay in displaying transactions due to this update. The maintenance is still in progress and we will provide updates as available.
  • Time: Sept. 1, 2023, 3:53 a.m.
    Status: Monitoring
    Update: Some merchants may encounter a delay in displaying transactions due to this update. The maintenance is in progress and we will provide updates as available. The update will take approximately until 10 pm PDT.

Updates:

  • Time: Aug. 25, 2023, 11:45 p.m.
    Status: Resolved
    Update: Transactions have been identified that did not process with the nightly processing cycle for August 24, 2023, and they will be reintroduced with the August 25, 2023 cycle. Merchants may see the delayed deposit combined with their normal processing day’s transactions from the August 25, 2023 cycle.
  • Time: Aug. 25, 2023, 9:49 p.m.
    Status: Identified
    Update: Transactions have been identified that did not process with the nightly processing cycle for August 24, 2023, and they will be reintroduced with the August 25, 2023 cycle. Merchants may see the delayed deposit combined with their normal processing day’s transactions from the August 25, 2023 cycle.
  • Time: Aug. 25, 2023, 3:27 p.m.
    Status: Investigating
    Update: We are aware of an issue, which may cause a potential funding delay for a subset of merchants on the Omaha BackEnd. We are currently researching the issue and will communicate updates as they become available.

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Frequently Asked Questions - Gravity Payments

Is there a Gravity Payments outage?
The current status of Gravity Payments is: Systems Active
Where can I find the official status page of Gravity Payments?
The official status page for Gravity Payments is here
How can I get notified if Gravity Payments is down or experiencing an outage?
To get notified of any status changes to Gravity Payments, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gravity Payments every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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