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Is there an Gravity Payments outage?

Gravity Payments status: Systems Active

Last checked: 5 minutes ago

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Gravity Payments outages and incidents

Outage and incident data over the last 30 days for Gravity Payments.

There have been 0 outages or incidents for Gravity Payments in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gravity Payments

Outlogger tracks the status of these components for Xero:

Cloud Controllers Active
EasyIntegrator API Active
emergepay Active
Gift Card Server Active
Gravity Dashboard Active
Processing Services Active
Component Status
Cloud Controllers Active
EasyIntegrator API Active
emergepay Active
Gift Card Server Active
Gravity Dashboard Active
Processing Services Active

Latest Gravity Payments outages and incidents.

View the latest incidents for Gravity Payments and check for official updates:

Updates:

  • Time: Aug. 12, 2023, 3:42 a.m.
    Status: Resolved
    Update: This incident is now resolved. If you're experiencing any further issues, please contact our support team!
  • Time: Aug. 12, 2023, 12:28 a.m.
    Status: Monitoring
    Update: This issue seems to be resolved at this time. We are monitoring the performance.
  • Time: Aug. 12, 2023, 12:04 a.m.
    Status: Investigating
    Update: Our teams are currently investigating and we will provide you with an update as soon as we have more information. We appreciate your patience.

Updates:

  • Time: July 28, 2023, 11:13 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: July 28, 2023, 10:57 p.m.
    Status: Monitoring
    Update: The issue has been identified and a fix has been applied. We continue to monitor the performance of the service.
  • Time: July 28, 2023, 9:51 p.m.
    Status: Investigating
    Update: We are investigating this issue and will provide an update as soon as possible.

Updates:

  • Time: July 4, 2023, 3:16 a.m.
    Status: Resolved
    Update: Our phone system is currently operating as expected.
  • Time: July 4, 2023, 2:27 a.m.
    Status: Identified
    Update: The issue has been identified and workarounds are being explored. If you are unable to contact us through a phone call, please email us at [email protected]
  • Time: July 4, 2023, 2:06 a.m.
    Status: Investigating
    Update: Please be advised we are experiencing intermittent issues with our support phone system. For assistance please email us at [email protected]

Updates:

  • Time: June 22, 2023, 4:10 p.m.
    Status: Resolved
    Update: As of 4:30 am on June 22, this incident has been resolved. The incident has been fully resolved and client impact has ceased. The incident was caused by an internal problem at a MasterCard and Maestro.
  • Time: June 22, 2023, 3:22 a.m.
    Status: Monitoring
    Update: We have observed some improvement; however, the work to fully resolve the disruption in service to Mastercard and Maestro transaction processing continues. The next update will be provided on the morning of 06/22/2023 or once the incident is fully resolved.
  • Time: June 21, 2023, 8:47 p.m.
    Status: Identified
    Update: We have been made aware of a potential service disruption which is impacting Mastercard and Maestro transaction processing on multiple platforms. We advise that you use a different payment method at this time. Progress is being made to resolve the issue. Updates will continue to be provided as soon as possible.

Updates:

  • Time: June 15, 2023, 1:01 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 14, 2023, 11:19 p.m.
    Status: Investigating
    Update: USA ePay is experiencing degraded performance. If you need help with an alternate solution, please give us a call.

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Frequently Asked Questions - Gravity Payments

Is there a Gravity Payments outage?
The current status of Gravity Payments is: Systems Active
Where can I find the official status page of Gravity Payments?
The official status page for Gravity Payments is here
How can I get notified if Gravity Payments is down or experiencing an outage?
To get notified of any status changes to Gravity Payments, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gravity Payments every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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