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Is there an Gravity Payments outage?

Gravity Payments status: Systems Active

Last checked: 2 minutes ago

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Gravity Payments outages and incidents

Outage and incident data over the last 30 days for Gravity Payments.

There have been 0 outages or incidents for Gravity Payments in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gravity Payments

Outlogger tracks the status of these components for Xero:

Cloud Controllers Active
EasyIntegrator API Active
emergepay Active
Gift Card Server Active
Gravity Dashboard Active
Processing Services Active
Component Status
Cloud Controllers Active
EasyIntegrator API Active
emergepay Active
Gift Card Server Active
Gravity Dashboard Active
Processing Services Active

Latest Gravity Payments outages and incidents.

View the latest incidents for Gravity Payments and check for official updates:

Updates:

  • Time: Sept. 28, 2022, 10:04 p.m.
    Status: Resolved
    Update: Additional monitoring has been put in place and services continue to operate as expected. This incident has been resolved.
  • Time: Sept. 28, 2022, 9:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented by our upstream service provider and services are behaving as expected. We are continuing to monitor to ensure the issue has been resolved.
  • Time: Sept. 28, 2022, 5:34 p.m.
    Status: Identified
    Update: We have identified an increased error rate in Gravity Dashboard logins and card-present emergepay transactions. If you are experiencing multiple failures to run a transaction on your emergepay Clover device, transactions can temporarily be run directly via the Clover device: https://www.clover.com/en-US/help/use-the-sale-app
  • Time: Sept. 28, 2022, 5:07 p.m.
    Status: Investigating
    Update: We are currently seeing an increase in service failures and are investigating.

Updates:

  • Time: April 7, 2022, 4:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 6, 2022, 10:56 p.m.
    Status: Monitoring
    Update: Intermittent errors have resolved and the service is behaving as expected. We are continuing to monitor the service.
  • Time: April 6, 2022, 10:11 p.m.
    Status: Investigating
    Update: We are investigating an intermittent increase of errors with our Cloud service. If a transaction fails, please wait one to two minutes and try again. If the issue persists, please contact tech support.

Updates:

  • Time: Dec. 16, 2021, 12:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2021, 10:55 p.m.
    Status: Monitoring
    Update: The issue has been identified and cloud providers report the issue resolved. We are currently seeing improvements and will continue to monitor.
  • Time: Dec. 15, 2021, 8:45 p.m.
    Status: Identified
    Update: A major cloud provider is reporting connectivity issues and is causing increased error rates.

Updates:

  • Time: Sept. 13, 2021, 4:37 p.m.
    Status: Resolved
    Update: After migrating services internally at 12:00AM PT, intermittent errors have resolved and the service is behaving as expected.
  • Time: Sept. 11, 2021, 11:09 p.m.
    Status: Investigating
    Update: We are continuing to investigate intermittent errors in our Cloud service. If a transaction fails, please wait one to two minutes and try again. If the issue persists, please contact tech support.
  • Time: Sept. 11, 2021, 7:40 p.m.
    Status: Investigating
    Update: We are investigating an intermittent increase of errors with our Cloud service. If a transaction fails, please wait one to two minutes and try again. If the issue persists, please contact tech support.

Updates:

  • Time: Aug. 31, 2021, 11:10 p.m.
    Status: Resolved
    Update: The issue has been mitigated and service is operational.
  • Time: Aug. 31, 2021, 8:40 p.m.
    Status: Monitoring
    Update: The issue has been identified and cloud providers are working to resolve. We are currently seeing improvements, and will continue to monitor until resolved.
  • Time: Aug. 31, 2021, 7:50 p.m.
    Status: Identified
    Update: A major cloud provider is reporting internet connectivity issues and is causing increased error rates and timeouts.

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Frequently Asked Questions - Gravity Payments

Is there a Gravity Payments outage?
The current status of Gravity Payments is: Systems Active
Where can I find the official status page of Gravity Payments?
The official status page for Gravity Payments is here
How can I get notified if Gravity Payments is down or experiencing an outage?
To get notified of any status changes to Gravity Payments, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gravity Payments every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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